// Healthcare industry translations - English
export const healthcareEn = {
  // Hero section
  healthcareTitle: "Healthcare",
  healthcareHeroSubline:
    "Book appointments, answer questions, and follow up—by web, WhatsApp, or voice—while keeping patient data safe.",
  healthcareStartFree: "Start Free",
  healthcareBookDemo: "Book a Demo",
  healthcareContactSales: "Contact Sales",

  // Booking Methods
  healthcareBookingMethodsTitle: "Multiple Booking Methods",
  healthcareBookingMethodsSubtitle:
    "Give patients the freedom to book their way",
  healthcareBookingWhatsApp: "WhatsApp",
  healthcareBookingWhatsAppFlow:
    "Pick service → Pick time → Confirm → Add to calendar",
  healthcareBookingWebsite: "Website",
  healthcareBookingWebsiteFlow:
    "Service page → Available slots → Pay deposit (optional) → Confirmation",
  healthcareBookingVoice: "Voice Agent",
  healthcareBookingVoiceFlow:
    "Natural speech → Finds slot → Sends SMS/WA confirmation",
  healthcareBookingDesk: "Front Desk",
  healthcareBookingDeskFlow: "Staff books inside Admin → Patient gets reminder",

  // WhatsApp Agent
  healthcareWhatsAppAgentTitle: "Smart WhatsApp Agent",
  healthcareWhatsAppAgentSubtitle:
    "24/7 intelligent assistant for your patients",
  healthcareWACapabilities: "Capabilities",
  healthcareWACapability1: "Answer frequently asked questions",
  healthcareWACapability2: "Check appointment availability",
  healthcareWACapability3: "Booking and rescheduling",
  healthcareWACapability4: "Pre-appointment preparation instructions",
  healthcareWASecurity: "Security & Privacy",
  healthcareWASecurityDesc:
    "Minimal info collection via WhatsApp, secure form handoff for medical details",
  healthcareWALanguages: "Multi-language Support",
  healthcareWALanguagesDesc: "Seamless conversations in Arabic and English",

  // Conversation Example
  healthcareWAConversationTitle: "Conversation Example",
  healthcareWAConversationPatient1:
    "Hi, I want to book an appointment with the dentist",
  healthcareWAConversationBot1:
    "Welcome! I can definitely help you. Would you prefer a morning or evening appointment?",
  healthcareWAConversationPatient2: "Morning please",
  healthcareWAConversationBot2:
    "Perfect! We have the following available slots:\n1. Sunday Sep 28 - 9:00 AM\n2. Monday Sep 29 - 10:30 AM\n3. Tuesday Sep 30 - 9:30 AM\n\nWhich would you prefer?",
  healthcareWAConversationPatient3: "Monday 10:30",
  healthcareWAConversationBot3:
    "Done! We've booked you for Monday, September 29 at 10:30 AM with Dr. Ahmed Al Mansouri.\n\nYou'll receive reminder messages 48 hours and 6 hours before your appointment.\n\nDo you need anything else?",
  healthcareWAUpsellTitle: "Upsell Opportunities",
  healthcareWAUpsellExample1: "Would you like to add teeth cleaning? (20% off)",
  healthcareWAUpsellExample2:
    "Bundle of 5 physiotherapy sessions at a discounted rate",
  healthcareWAUpsellExample3:
    "Special: Comprehensive checkup + tests for only 299 SAR",

  // Voice Agent
  healthcareVoiceAgentTitle: "Voice Agent",
  healthcareVoiceAgentSubtitle: "Voice assistant fluent in Arabic and English",
  healthcareVoiceCapabilities: "Voice Capabilities",
  healthcareVoiceCapability1: "Natural conversation in Arabic and English",
  healthcareVoiceCapability2: "Smart handoff to staff when needed",
  healthcareVoiceCapability3: "Identity verification options",
  healthcareVoiceCapability4: "Instant confirmation via SMS/WhatsApp",
  healthcareVoiceGreetingTitle: "Sample Script",
  healthcareVoiceGreetingAr:
    "Welcome to Al Noor Clinic. I'm your AI assistant. How can I help you today? You can book an appointment, reschedule, or inquire about our services.",
  healthcareVoiceGreetingEn:
    "Welcome to Al Noor Clinic. I'm your AI assistant. How can I help you today? You can book an appointment, reschedule, or ask about our services.",

  // Patient Data & Doctor Tools
  healthcarePatientDataTitle: "Patient Data & Doctor Tools",
  healthcarePatientDataSubtitle:
    "Secure collection and management of patient data",
  healthcareSecureIntakeTitle: "Secure Intake Forms",
  healthcareSecureIntakeDesc:
    "Encrypted forms for medical history and sensitive data, with secure portal link",
  healthcareFileUploadTitle: "File Upload",
  healthcareFileUploadDesc:
    "Patients can securely upload medical reports, images, and documents",
  healthcareDoctorDashTitle: "Doctor Dashboard",
  healthcareDoctorDashDesc:
    "View today's appointments, patient files, and quick notes",
  healthcarePrivacyMicroTitle: "Privacy Messaging Examples",
  healthcarePrivacyMicro1:
    "We need some medical information. We'll send you a secure link to complete the form.",
  healthcarePrivacyMicro2:
    "Your data is protected with the highest encryption standards and won't be shared with any third party.",
  healthcarePrivacyMicro3:
    "You can request a copy of your data or delete it at any time.",

  // FAQ
  healthcareFAQTitle: "Frequently Asked Questions",
  healthcareFAQQ1: "Can I book for a family member?",
  healthcareFAQA1:
    "Yes! You can add family members to your account and book for them directly.",
  healthcareFAQQ2: "How can I reschedule my appointment?",
  healthcareFAQA2:
    "Simply send a WhatsApp message or call, and the AI assistant will help you choose a new time.",
  healthcareFAQQ3: "What are the preparation instructions for my appointment?",
  healthcareFAQA3:
    "Preparation instructions will be sent automatically with your confirmation message, and a reminder 48 hours before.",
  healthcareFAQQ4: "Do I need to pay a deposit?",
  healthcareFAQA4:
    "It depends on the type of service. Some procedures require a deposit, and the message will inform you when booking.",
  healthcareFAQQ5: "Can I get medical advice via WhatsApp?",
  healthcareFAQA5:
    "No, the AI assistant helps with booking and general information only. For medical consultations, please visit the clinic or request a telemedicine appointment.",

  // Packages & Offers
  healthcarePackagesTitle: "Packages & Offers",
  healthcarePackagesSubtitle: "Increase value through custom packages",
  healthcarePackage1Title: "Comprehensive Dental Package",
  healthcarePackage1Desc:
    "Exam + cleaning + panoramic X-ray for 499 SAR (save 200 SAR)",
  healthcarePackage2Title: "Physiotherapy Sessions",
  healthcarePackage2Desc: "10 sessions for 1200 SAR instead of 1500 SAR",
  healthcarePackage3Title: "Annual Checkup Membership",
  healthcarePackage3Desc:
    "Comprehensive exam + tests + 20% off all services year-round",
  healthcarePackageSavings: "Members save up to 1500 SAR annually",

  // Reminders & Follow-ups
  healthcareRemindersTitle: "Reminders & Follow-ups",
  healthcareRemindersSubtitle: "Multi-stage reminder system to reduce no-shows",
  healthcareReminder48h: "48-hour Reminder",
  healthcareReminder48hDesc:
    "Initial confirmation message with prep instructions and reschedule option",
  healthcareReminder24h: "24-hour Reminder",
  healthcareReminder24hDesc:
    "Additional reminder with clinic location and contact numbers",
  healthcareReminder2h: "2-hour Reminder",
  healthcareReminder2hDesc: "Final reminder to ensure patient attendance",
  healthcarePostVisitTitle: "Post-Visit Follow-up",
  healthcarePostVisitCare: "Post-procedure care messages with instructions",
  healthcarePostVisitReview: "Request service review after 24-48 hours",
  healthcarePostVisitWaitlist: "Manage waitlist for cancelled appointments",

  // Security & Privacy
  healthcareSecurityTitle: "Security & Privacy",
  healthcareSecuritySubtitle:
    "Protecting patient data with highest security standards",
  healthcareEncryptionTitle: "Encryption",
  healthcareEncryptionDesc:
    "TLS 1.3 in transit + AES-256 at rest. All medical data fully encrypted.",
  healthcareAccessControlTitle: "Access Control",
  healthcareAccessControlDesc:
    "Fine-grained role permissions (doctor, nurse, receptionist). Complete audit logs for all access.",
  healthcareConsentTitle: "Consent Management",
  healthcareConsentDesc:
    "Digital consents for data collection, file sharing, and marketing communications.",
  healthcareChannelPrivacyTitle: "Channel Privacy",
  healthcareChannelPrivacyDesc:
    "Minimal PHI via WhatsApp. Sensitive data through secure portal only.",
  healthcareDataRightsTitle: "Data Rights",
  healthcareDataRightsDesc:
    "Full data export + right to deletion + data portability to new provider.",
  healthcareMedicalDisclaimerTitle: "Medical Disclaimer",
  healthcareMedicalDisclaimerText:
    "This platform is for booking and management only. Does not provide medical advice. In emergencies, call ambulance or go to nearest hospital.",

  // Integrations
  healthcareIntegrationsTitle: "Integrations",
  healthcareIntegrationsSubtitle:
    "Seamless connection with your existing systems",
  healthcareIntegrationCore: "Core Integrations",
  healthcareIntegrationCalendars: "Calendars: Google Calendar, Outlook, iCal",
  healthcareIntegrationPayments: "Payments: Mada, Apple Pay, Sadad, Tabby",
  healthcareIntegrationMessaging: "Messaging: WhatsApp, SMS, Email",
  healthcareIntegrationAccounting: "Accounting: QuickBooks, Xero, Zoho",
  healthcareIntegrationOptional: "Optional Integrations",
  healthcareIntegrationLabs: "Labs: Receive results and send to patients",
  healthcareIntegrationPharmacy: "Pharmacy: Send prescriptions electronically",
  healthcareIntegrationTelehealth: "Telehealth: Zoom, Microsoft Teams",

  // Analytics
  healthcareAnalyticsTitle: "Analytics Dashboard",
  healthcareAnalyticsSubtitle:
    "Data-driven decisions to improve clinic performance",
  healthcareMetric1: "No-show Rate",
  healthcareMetric1Desc: "Track absence rates and analyze reasons",
  healthcareMetric2: "Rebook Rate",
  healthcareMetric2Desc: "Percentage of patients returning to clinic",
  healthcareMetric3: "Revenue by Service",
  healthcareMetric3Desc: "Analyze most profitable services",
  healthcareMetric4: "Response Times",
  healthcareMetric4Desc: "Average response time to inquiries",
  healthcareMetric5: "Upsell Acceptance",
  healthcareMetric5Desc: "Success rate of upsell offers",
  healthcareMetric6: "Review Scores",
  healthcareMetric6Desc: "Patient satisfaction with service",

  // Admin Features
  healthcareAdminFeaturesTitle: "Admin Features",
  healthcareAdminFeaturesSubtitle:
    "Powerful tools for efficient clinic management",
  healthcareAdminMultiLocation: "Multi-location Management",
  healthcareAdminMultiLocationDesc:
    "Manage multiple branches from one dashboard with unified and separate reports",
  healthcareAdminRoles: "Role Control",
  healthcareAdminRolesDesc:
    "Custom roles: owner, manager, doctor, nurse, receptionist",
  healthcareAdminDoctorPortal: "Doctor Portal",
  healthcareAdminDoctorPortalDesc:
    "Doctors see only their appointments, patient files, and add notes",
  healthcareAdminOwnerDigest: "Owner Digest",
  healthcareAdminOwnerDigestDesc:
    "Comprehensive weekly report on revenue, bookings, and performance via WhatsApp or email",

  // Get Started
  healthcareGetStartedTitle: "Get Started in Minutes",
  healthcareGetStartedSubtitle:
    "Quick and easy setup with no technical complexity",
  healthcareStep1Title: "Connect WhatsApp & Calendar",
  healthcareStep1Desc:
    "Quick link to WhatsApp Business and Google Calendar or Outlook in one step",
  healthcareStep2Title: "Add Services & Prep Notes",
  healthcareStep2Desc:
    "List your services, prices, duration, and prep instructions for each procedure",
  healthcareStep3Title: "Enable Reminders & Secure Forms",
  healthcareStep3Desc:
    "Set reminder times, data collection forms, and package offers",
  healthcareStep4Title: "Publish Voice Agent Number (Optional)",
  healthcareStep4Desc:
    "Get a dedicated number for 24/7 automated voice bookings",
};
