# /call-summary — Process Call Notes Into Actionable Summaries

Process call notes or meeting transcripts into structured summaries with action items and follow-up emails.

## Usage

```
/call-summary <paste notes or transcript>
/call-summary @<file>                    # From a file
/call-summary --lead <company_name>      # Link to existing lead
```

## What This Command Does

### Input Processing
- Accept raw notes, bullet points, or full transcripts
- Detect attendees, topics, and decisions automatically
- Link to existing lead in pipeline if company name matches

### Output 1: Internal Summary

```markdown
## Call Summary: [Company Name] — [Date]

### Meeting Details
| Field | Value |
|-------|-------|
| Company | [Name] |
| Attendees | [Names and roles] |
| Type | [Discovery / Demo / Follow-up / Negotiation] |
| Duration | [Estimated] |

### Key Discussion Points
1. **[Topic]**: [What was discussed, decided, or left open]
2. **[Topic]**: [What was discussed, decided, or left open]
3. **[Topic]**: [What was discussed, decided, or left open]

### Customer Priorities
- [Priority 1 with context]
- [Priority 2 with context]

### Concerns / Objections Raised
- [Concern]: [Their exact words or close paraphrase]
- [Concern]: [How we addressed it / left unresolved]

### Competitive Intelligence
- [Any competitors mentioned and context]

### Action Items
| # | Action | Owner | Due |
|---|--------|-------|-----|
| 1 | [Task] | [Us/Them] | [Date] |
| 2 | [Task] | [Us/Them] | [Date] |
| 3 | [Task] | [Us/Them] | [Date] |

### Next Steps
- [Agreed follow-up with timeline]

### Deal Impact
- [How this call changes the deal outlook: positive/neutral/negative]
- [Updated qualification: stronger/weaker/unchanged]
```

### Output 2: Customer Follow-Up Email

Plain text email (no markdown formatting):

```
Subject: [Specific subject referencing the call]

Hi [Name],

[Brief thanks for the call — 1 sentence]

[Recap of key discussion points — 2-3 sentences]

[Our commitments with timelines]

[Their action items as gentle reminders]

[Proposed next step with specific date/time]

Best regards,
[Sender name]
```

## Integration with Lead Pipeline
- Match company name against existing `Lead` objects in campaigns
- Update lead notes with call summary
- Feed follow-up email to `EmailComposer` for sending via pipeline
- Log interaction in GDPR audit trail
- Update lead stage if call advances the relationship

## Key Rules
- Keep internal summary to ONE page max
- Follow-up email must be plain text — no markdown or HTML
- Action items must have owners and dates
- Be specific about what was said, not generic summaries
- Flag any competitive intel for the competitive-intel skill
