export const en = {
  dir: "ltr",
  localeName: "English",
  t: {
    home: "Home",
    product: "Product",
    pricing: "Pricing",
    solutions: "Solutions",
    integrations: "Integrations",
    resources: "Resources",
    support: "Support",
    about: "About Us",
    contact: "Contact Us",
    services: "Services",
    locations: "Locations",
    features: "Features",
    industries: "Sectors",
    howItWorks: "How it works",
    blog: "Blog",
    // Blog page translations
    blogTitle: "Mawidi Blog",
    blogSubtitle: "Latest updates and articles on smart appointment management",
    readMore: "Read more",
    allPosts: "All posts",
    readingTime: "min read",
    publishedOn: "Published on",
    by: "by",
    tags: "Tags",
    relatedPosts: "Related posts",
    sharePost: "Share post",
    backToBlog: "Back to blog",
    noPostsFound: "No posts found",
    page: "Page",
    of: "of",
    previous: "Previous",
    next: "Next",
    ctaPrimary: "Start 2-week pilot",
    ctaSecondary: "See pricing",
    login: "Log in",
    signup: "Sign up",
    demo: "Book a demo",
    tryFree: "Try for free",
    // How It Works page translations
    howItWorksTag: "The Process",
    howItWorksTitle: "How Mawidi Works",
    howItWorksSubtitle:
      "We provide your business with a complete platform for managing appointments via WhatsApp. Discover how we enable your customers to book easily and help you manage everything efficiently.",
    processOverviewTag: "Overview",
    processOverviewTitle: "Four Simple Steps to Get Started",
    processOverviewDesc:
      "From setup to complete management - we make activating your WhatsApp booking system easy and fast for your business",
    step1Title: "Quick Setup",
    step1Desc:
      "Register your account and set up your business profile in minutes. Add your services, define working hours, and customize booking settings to match your needs.",
    step2Title: "WhatsApp Integration",
    step2Desc:
      "Connect your business WhatsApp number to the Mawidi platform. We provide an easy API and automatic settings to start receiving booking requests instantly.",
    step3Title: "Your Customers Book Easily",
    step3Desc:
      "Your customers receive interactive messages via WhatsApp enabling them to choose services, select suitable times, and confirm - all without leaving the app.",
    step4Title: "Smart Management & Tracking",
    step4Desc:
      "Track all appointments from one dashboard. Get automatic notifications, detailed analytics, and tools to manage cancellations and modifications efficiently.",
    ctaTitle: "Ready to Transform Your Appointment Management?",
    ctaDesc:
      "Join hundreds of businesses using Mawidi to provide a seamless booking experience for their customers via WhatsApp",
    ctaButton1: "Start Free Now",
    ctaButton2: "Talk to Our Team",
    // How It Works - Detailed Benefits
    benefitsTitle: "Key Benefits",
    benefitsSubtitle:
      "Everything you need for professional appointment management",
    benefit1Title: "24/7 Availability",
    benefit1Desc:
      "Your customers can book anytime, even outside business hours. No more missed calls or lost opportunities.",
    benefit2Title: "No Missed Bookings",
    benefit2Desc:
      "Automatic reminders and smart follow-ups reduce no-shows by up to 85%.",
    benefit3Title: "Automated Follow-up",
    benefit3Desc:
      "Post-appointment follow-up messages, review requests, and personalized promotional offers.",
    benefit4Title: "Multi-language Support",
    benefit4Desc:
      "Smart system understands Arabic and English and interacts naturally with customers.",
    benefit5Title: "Comprehensive Reports",
    benefit5Desc:
      "Instant insights on bookings, revenue, and attendance rates from one dashboard.",
    benefit6Title: "Data Security",
    benefit6Desc:
      "Full encryption and GCC hosting with complete compliance to privacy regulations.",
    // How It Works - Customer Journey
    customerJourneyTitle: "Customer Journey",
    customerJourneySubtitle: "Seamless experience from start to finish",
    journey1Title: "Customer Sends Message",
    journey1Desc:
      "Customer starts a natural conversation on WhatsApp, asking about services or requesting an appointment.",
    journey2Title: "Instant Smart Reply",
    journey2Desc:
      "Receives a response within seconds in Arabic or English, with clear options for available services.",
    journey3Title: "Appointment Selection",
    journey3Desc:
      "System displays available times based on your schedule, customer chooses the time that suits them.",
    journey4Title: "Confirmation & Details",
    journey4Desc:
      "Instant confirmation with complete details, preparation instructions if any, and option to add to calendar.",
    journey5Title: "Smart Reminders",
    journey5Desc:
      "Multiple reminders before appointment at different intervals, with easy option to reschedule or cancel.",
    journey6Title: "Post-Appointment Follow-up",
    journey6Desc:
      "Automatic thank you message, review request, and personalized offers based on the service used.",
    // Signup page translations
    signupTitle: "Create an account",
    signupSubtitle: "Start your journey with Mawidi",
    signupWithGoogle: "Sign up with Google",
    signupWithEmail: "Or sign up with email",
    email: "Email",
    password: "Password",
    confirmPassword: "Confirm Password",
    fullName: "Full Name",
    createAccount: "Create Account",
    alreadyHaveAccount: "Already have an account?",
    signIn: "Sign in",
    orDivider: "Or",
    // Company information translations
    companyInfoTitle: "Company Information",
    companyInfoSubtitle: "Help us customize your experience",
    companyName: "Company Name",
    industry: "Industry",
    industryHealthCare: "Healthcare & Medical",
    industryBeautyWellness: "Beauty & Wellness",
    industryDental: "Dental Clinics",
    industryAesthetics: "Aesthetics Centers",
    industryMedicalSpas: "Medical Spas",
    industryPhysio: "Physiotherapy",
    industryLabsDiagnostics: "Labs & Diagnostics",
    industryTelehealth: "Telehealth",
    industryVet: "Veterinary Clinics",
    industryFoodHospitality: "Food & Hospitality",
    industryRestaurantsCafes: "Restaurants & Cafes",
    industryHotelsAccommodation: "Hotels & Accommodation",
    industryMobilityIndustry: "Mobility & Transportation",
    industryVehicleRental: "Vehicle Rental & Chauffeur",
    industryEducation: "Education & Training",
    industrySportsAcademies: "Sports & Academies",
    industryEventsVenues: "Events & Venues",
    industryPropertyFacilities: "Property & Facilities",
    industryHomeServicesTrades: "Home Services & Trades",
    industryPetServices: "Pet Services",
    industryPublicSector: "Public Sector",
    industryNonprofitCommunity: "Nonprofit & Community",
    industryRetailServices: "Retail Services",
    industryOther: "Other",
    servicesOffered: "What services do you offer?",
    servicesPlaceholder: "Select all that apply",
    servicesHelp:
      "Select the services your business provides to your customers",
    needMoreAgents: "Need more agents?",
    contactUsAfterSignup: "You can contact us after signup to add more.",
    yourPlanIncludes: "Your plan includes",
    agentsIncluded: "agents included",
    companySize: "Company Size",
    companySizeSmall: "1-10 employees",
    companySizeMedium: "11-50 employees",
    companySizeLarge: "51-200 employees",
    companySizeEnterprise: "200+ employees",
    gccCountry: "Country",
    gccCountrySA: "Saudi Arabia",
    gccCountryUAE: "United Arab Emirates",
    gccCountryQA: "Qatar",
    gccCountryKW: "Kuwait",
    gccCountryBH: "Bahrain",
    gccCountryOM: "Oman",
    phoneNumber: "Phone Number",
    agentCount: "Number of agents needed",
    agentUseCase: "What will agents be used for?",
    companyDescription: "Tell us about your company",
    companyDescriptionPlaceholder:
      "Tell us more about your company and what you do...",
    continueButton: "Continue",
    backButton: "Back",
    skipButton: "Skip",
    // Email verification translations
    verifyEmailTitle: "Verify your email",
    verifyEmailSubtitle: "Enter the verification code sent to",
    verificationCode: "Verification Code",
    verifyButton: "Verify",
    resendCode: "Resend code",
    resendCodeIn: "Resend in",
    codeExpires: "Code expires in",
    // Thank you page translations
    thankYouTitle: "Thank you for signing up!",
    thankYouSubtitle: "Your account has been created successfully",
    thankYouMessage:
      "Our team will contact you within 24 hours to set up your account and start your trial.",
    goToDashboard: "Go to Dashboard",
    // Form validation translations
    fieldRequired: "This field is required",
    invalidEmail: "Invalid email address",
    passwordTooShort: "Password must be at least 8 characters",
    passwordsDoNotMatch: "Passwords do not match",
    invalidPhone: "Invalid phone number",
    // Login page translations
    loginTitle: "Log in",
    loginSubtitle: "Welcome back",
    emailOrPhone: "Email or Phone Number",
    forgotPassword: "Forgot password?",
    loginButton: "Log in",
    loginWithOTP: "Log in with OTP",
    enterOTP: "Enter OTP",
    dontHaveAccount: "Don't have an account?",
    sendOTP: "Send OTP",
    verifyAndLogin: "Verify and Log in",
    switchToEmail: "Use Email",
    switchToPhone: "Use Phone",
    // Forgot password page translations
    forgotPasswordTitle: "Forgot Password",
    forgotPasswordSubtitle: "We'll help you recover your account",
    resetViaEmail: "Reset via Email",
    resetViaPhone: "Reset via Phone",
    sendResetLink: "Send Reset Link",
    sendResetOTP: "Send OTP",
    newPassword: "New Password",
    confirmNewPassword: "Confirm New Password",
    resetPasswordButton: "Reset Password",
    backToLogin: "Back to Login",
    resetLinkSent: "Reset Link Sent",
    resetLinkSentMessage: "Check your email to reset your password",
    otpSent: "OTP Sent",
    otpSentMessage: "Check your phone for the OTP",
    passwordResetSuccess: "Password Reset Successfully",
    // Dashboard translations
    logout: "Logout",
    dashboard: "Dashboard",
    // Dashboard Workflows translations
    dashboardWorkflows: {
      title: "Workflow Management",
      subtitle: "Manage your AI agents and integrations",
      sections: {
        analytics: "Analytics",
        features: "Features & Integrations",
        conversations: "Recent Conversations",
        apiKeys: "API Keys",
      },
      workflows: {
        aiAgent: {
          title: "AI Agent",
          description: "Answer FAQs and automated responses",
        },
        whatsapp: {
          title: "WhatsApp Integration",
          description: "Connect with customers via WhatsApp",
        },
        appointments: {
          title: "Appointment Booking",
          description: "Automated scheduling system",
        },
        quotations: {
          title: "Quotations",
          description: "Send and receive price quotes",
        },
        voice: {
          title: "Smart Voice Receptionist",
          description: "Automated call handling",
        },
        multiStaff: {
          title: "Multi-Staff Management",
          description: "Team collaboration tools",
        },
        social: {
          title: "Social Media Management",
          description: "Multi-platform presence",
        },
        leads: {
          title: "Lead Generation",
          description: "Automated lead capture and nurturing",
        },
      },
      status: {
        active: "Active",
        inactive: "Inactive",
        error: "Error",
        locked: "Locked",
      },
      actions: {
        activate: "Activate",
        deactivate: "Deactivate",
        configure: "Configure",
        viewLogs: "View Logs",
        upgrade: "Upgrade to Unlock",
        loadMore: "Load More",
      },
      metrics: {
        totalConversations: "Total Conversations",
        messagesReceived: "Messages Received",
        messagesSent: "Messages Sent",
        activeCustomers: "Active Customers",
        queriesToday: "Queries Today",
        responseRate: "Response Rate",
        bookingsToday: "Bookings Today",
        messagesToday: "Messages Today",
      },
      periods: {
        today: "Today",
        week: "This Week",
        month: "This Month",
      },
      conversations: {
        title: "Recent Conversations",
        searchPlaceholder: "Search conversations...",
        noConversations: "No conversations",
        unknownCustomer: "Unknown Customer",
        platforms: {
          all: "All Platforms",
          whatsapp: "WhatsApp",
          voice: "Voice",
          social: "Social Media",
        },
        statuses: {
          all: "All Statuses",
          open: "Open",
          resolved: "Resolved",
          archived: "Archived",
        },
      },
      platformBreakdown: {
        title: "Platform Breakdown",
        whatsapp: "WhatsApp",
        voice: "Voice",
        social: "Social Media",
      },
      topCustomers: {
        title: "Most Active Customers Today",
        messages: "messages",
      },
      upgrade: {
        title: "Upgrade to Unlock",
        description: "This feature is available in the {tier} plan",
        button: "Upgrade Now",
      },
      errors: {
        fetchFailed: "Failed to load workflows",
        activationFailed: "Failed to activate workflow",
        unauthorized: "Unauthorized",
        rateLimitExceeded: "Rate limit exceeded",
      },
    },
    // Status page translations
    status: {
      title: "System Status",
      subtitle: "Real-time monitoring of all Mawidi services",
      loading: "Loading system status...",
      lastUpdated: "Last updated",
      components: "System Components",
      operational: "Operational",
      degraded: "Degraded Performance",
      down: "Service Unavailable",
      unknown: "Unknown",
      allOperational: "All systems are operational",
      someIssues: "Some systems are experiencing issues",
      majorOutage: "Major service disruption detected",
      checking: "Checking system status...",
      rateLimitError:
        "Too many requests. Please wait a moment before refreshing.",
      fetchError: "Unable to fetch current status. Showing last known state.",
      autoRefresh: "Status updates automatically every 30 seconds",
      issues:
        "If you experience issues not reflected here, please contact support",
    },
    // About page translations
    aboutHeroTitle: "Redefining Appointment Management in the GCC",
    aboutHeroLead:
      "With Mawidi, we transform how medical clinics and aesthetic centers connect with their clients. A completely seamless digital journey via WhatsApp, from booking to follow-up.",
    aboutHeroSubtitle: "Complete appointment management platform via WhatsApp",
    aboutStatsClients: "Happy Clients",
    aboutStatsBookings: "Appointments Booked",
    aboutStatsTime: "% Time Savings",
    visionTitle: "Our Vision",
    visionText:
      "To be the leading medical appointment management platform in the GCC, where every interaction builds trust and every appointment achieves excellence.",
    missionTitle: "Our Mission",
    missionText:
      "Empowering healthcare providers through intelligent automation and personalized communication, creating exceptional patient experiences while optimizing operational efficiency.",
    featureHighlight1Title: "Smart Automation",
    featureHighlight1Text:
      "Instant, intelligent responses that understand your clients needs and provide suitable solutions 24/7.",
    featureHighlight2Title: "Seamless Integration",
    featureHighlight2Text:
      "Connects smoothly with your existing systems and works harmoniously with your daily workflow.",
    featureHighlight3Title: "Proven Results",
    featureHighlight3Text:
      "85% reduction in no-shows and significant increase in client satisfaction from day one.",
    originStoryTitle: "Our Story",
    originStoryLead:
      "Mawidi started from a real challenge: How do we make medical appointment booking an easy and enjoyable experience for everyone?",
    originStoryText:
      "We noticed that clinics lose 30% of their revenue due to no-shows and late cancellations. And patients spend hours trying to reach a suitable appointment. We decided to solve this problem using a platform everyone loves: WhatsApp.",
    operationsTitle: "How We Work",
    operationsText:
      "We believe in simplicity and effectiveness. Every step in the customer journey is carefully designed to provide the best possible experience.",
    operationsFlow1: "Instant WhatsApp communication",
    operationsFlow2: "Smart booking and confirmation automation",
    operationsFlow3: "Proactive and flexible reminders",
    operationsFlow4: "Comprehensive analytics and reporting",
    expansionTitle: "Expansion & Partnerships",
    expansionGCC: "Presence in 6 GCC Countries",
    expansionGCCText:
      "We serve clinics and medical centers in Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, and Oman.",
    expansionPartners: "Strategic Partners",
    expansionPartnersText:
      "We collaborate with the best technology and healthcare service providers to deliver integrated solutions.",
    expansionGrowth: "Continuous Growth",
    expansionGrowthText:
      "Adding hundreds of new clinics monthly and continuously developing our services.",
    trustedByTitle: "Trusted by Leading Healthcare Providers",
    valuesTitle: "Our Values",
    value1Title: "Continuous Innovation",
    value1Text:
      "Always seeking new ways to improve customer experience and streamline processes.",
    value2Title: "Customer Focus",
    value2Text: "Every decision we make puts our customers needs first.",
    value3Title: "Excellence in Execution",
    value3Text:
      "We commit to the highest quality standards in everything we deliver.",
    teamTitle: "Our Team",
    founderBadge: "Founder",
    teamMember1Name: "Dr. Ahmed Al Mansouri",
    teamMember1Role: "Founder & CEO",
    teamMember1Bio:
      "Serial entrepreneur with 15 years experience in health tech.",
    teamMember2Name: "Sarah Al Khalifi",
    teamMember2Role: "Chief Technology Officer",
    teamMember2Bio: "Expert in artificial intelligence and process automation.",
    teamMember3Name: "Mohammed Al Otaibi",
    teamMember3Role: "Head of Sales",
    teamMember3Bio: "Seasoned sales leader in the GCC healthcare sector.",
    teamMember4Name: "Fatima Al Zahrani",
    teamMember4Role: "Head of Customer Success",
    teamMember4Bio: "Specialist in building exceptional customer experiences.",
    teamMember5Name: "Khalid Al Nuaimi",
    teamMember5Role: "Chief Data Scientist",
    teamMember5Bio:
      "Transforms conversation data into insights that improve customer experience and boost revenue.",
    teamMember6Name: "Noura Al Marri",
    teamMember6Role: "Marketing Director",
    teamMember6Bio:
      "Builds innovative growth strategies connecting Mawidi with GCC businesses.",
    teamMember7Name: "Youssef Al Shammari",
    teamMember7Role: "Head of Compliance & Legal",
    teamMember7Bio:
      "Ensures every step complies with GCC privacy and health regulations.",
    teamMember8Name: "Maryam Al Saadi",
    teamMember8Role: "Regional Operations Manager",
    teamMember8Bio:
      "Leads expansion across GCC markets and builds strong relationships with local partners.",
    sectorsTitle: "Sectors We Serve",
    sectorsSubtitle:
      "Tailored solutions for each sector, built on deep understanding of unique needs",
    sector1Title: "Medical Clinics",
    sector1Desc:
      "Comprehensive appointment management, reminders, medical forms, and integration with health systems.",
    sector2Title: "Aesthetics & Dermatology",
    sector2Desc:
      "Session bookings, treatment packages, post-procedure follow-up, and waitlist management.",
    sector3Title: "Dental Clinics",
    sector3Desc:
      "Smart reminders, prep instructions, emergency appointment management, and treatment plan tracking.",
    sector4Title: "Physiotherapy & Wellness",
    sector4Desc:
      "Recurring session scheduling, membership packages, progress tracking, and patient follow-up.",
    sector5Title: "Veterinary Clinics",
    sector5Desc:
      "Checkup and vaccination bookings, routine care reminders, and pet file management.",
    sector6Title: "Hospitality & Restaurants",
    sector6Desc:
      "Table reservations, waitlist management, special offers, and instant confirmations.",
    impactStatsTitle: "Measurable Impact",
    impactStatsSubtitle: "Real numbers from our clients across the GCC",
    impactStat1: "94%",
    impactStat1Desc: "Client satisfaction rate with the platform",
    impactStat2: "+500K",
    impactStat2Desc: "Messages processed monthly",
    impactStat3: "< 10s",
    impactStat3Desc: "Average first response time",
    impactStat4: "+45%",
    impactStat4Desc: "Revenue increase for clients",
    impactStat5: "-85%",
    impactStat5Desc: "Reduction in no-show rates",
    impactStat6: "24/7/365",
    impactStat6Desc: "Continuous support without interruption",
    milestonesTitle: "Growth Journey",
    milestonesSubtitle:
      "Key milestones in our journey to transform appointment management in the Gulf",
    milestone1Year: "2022",
    milestone1Title: "Foundation",
    milestone1Desc:
      "Mawidi launched from Qatar with a vision to transform medical appointment management via WhatsApp.",
    milestone2Year: "2023",
    milestone2Title: "First 50 Clinics",
    milestone2Desc:
      "Reached 50 active clinics in Qatar and Saudi Arabia with 70% reduction in no-shows.",
    milestone3Year: "Mid 2023",
    milestone3Title: "Voice Agents Launch",
    milestone3Desc:
      "First voice agent in Gulf Arabic dialect that books appointments over phone calls.",
    milestone4Year: "Late 2023",
    milestone4Title: "GCC Expansion",
    milestone4Desc:
      "Opened operations in UAE, Kuwait, and Bahrain with over 200 active clients.",
    milestone5Year: "2024",
    milestone5Title: "Advanced Payment Integration",
    milestone5Desc:
      "Launched Mada, Apple Pay, Sadad, and Tabby integrations for instant deposit collection.",
    milestone6Year: "2025",
    milestone6Title: "Smart Analytics Platform",
    milestone6Desc:
      "Comprehensive AI-powered dashboard providing instant insights and revenue forecasts.",
    enhancedFeature1Title: "Smart WhatsApp Automation",
    enhancedFeature1Desc:
      "Instant responses in Arabic and English, automated bookings, and smart client qualification 24/7.",
    enhancedFeature2Title: "AI Voice Agents",
    enhancedFeature2Desc:
      "Voice assistants that understand Gulf dialects and book appointments over phone calls.",
    enhancedFeature3Title: "Seamless Payment Integration",
    enhancedFeature3Desc:
      "Secure payment links via Mada, Apple Pay, Sadad, with instant confirmations and digital receipts.",
    enhancedFeature4Title: "Advanced Analytics & Reports",
    enhancedFeature4Desc:
      "Comprehensive dashboard with KPIs, exportable reports, and daily owner digest.",
    enhancedFeature5Title: "Multi-Location Management",
    enhancedFeature5Desc:
      "Manage all branches from one dashboard with custom permissions and unified/separate reports.",
    enhancedFeature6Title: "Full Privacy Compliance",
    enhancedFeature6Desc:
      "End-to-end encryption, GCC hosting, and compliance with health and privacy regulations.",
    enhancedFeature7Title: "Automated Reminders & Follow-ups",
    enhancedFeature7Desc:
      "Multi-stage pre-appointment reminders, post-visit follow-up, and waitlist management.",
    enhancedFeature8Title: "Comprehensive Integrations",
    enhancedFeature8Desc:
      "Seamless connection with Google Calendar, Outlook, payment systems, and accounting software.",
    closingCTATitle: "Join Hundreds of Successful Clinics",
    closingCTAText:
      "Start your journey with Mawidi today and discover how we can transform your appointment management.",
    getStarted: "Get Started",
    scheduleDemo: "Schedule a Demo",
    // Dashboard & Reports page translations
    dashboardHeroTitle: "Dashboard & Reports",
    dashboardHeroSubline:
      "Real-time visibility on bookings, revenue, customers, and spend—across every channel and location",
    dashboardHeroTrust:
      "See today's numbers at a glance. Wake up to a weekly Owner Digest in your inbox or WhatsApp.",
    dashboardBadge1: "Multi-location",
    dashboardBadge2: "AR/EN ready (RTL)",
    dashboardBadge3: "CSV/PDF export",
    dashboardBadge4: "Role-based access",
    dashboardKPIsTitle: "Key Performance Indicators",
    dashboardKPIsSubtitle: "Monitor essential metrics in real-time",
    kpiRevenue: "Revenue",
    kpiBookings: "Bookings",
    kpiShowRate: "Show Rate",
    kpiUtilization: "Utilization",
    kpiAOV: "Average Order Value",
    kpiNewVsReturning: "New vs Returning",
    dashboardLiveTitle: "Live Dashboard",
    dashboardLiveSubtitle: "Draggable widgets with real-time data",
    dashboardLiveDesc:
      "Customize your dashboard by dragging and dropping widgets. See live data from all locations and channels.",
    dashboardLiveWidget1: "Daily Revenue",
    dashboardLiveWidget2: "Upcoming Bookings",
    dashboardLiveWidget3: "Staff Performance",
    dashboardLiveWidget4: "Service Analysis",
    reportsLibraryTitle: "Reports Library",
    reportsLibrarySubtitle:
      "Generate and export detailed reports with one click",
    reportsLibraryDesc:
      "Get deep insights with comprehensive reports. Export to CSV or PDF, or schedule automated reports.",
    reportRevenue: "Revenue Report",
    reportBookings: "Bookings Report",
    reportCustomers: "Customers Report",
    reportStaff: "Staff Report",
    reportServices: "Services Report",
    reportExpenses: "Expenses Report",
    reportPL: "P&L Statement",
    reportMarketing: "Marketing Report",
    expensesTitle: "Expense Management",
    expensesSubtitle: "Track spending with P&L view",
    expensesDesc:
      "Record all business expenses, categorize them, and get a clear view of your profitability.",
    expenseCategory1: "Salaries & Wages",
    expenseCategory2: "Rent & Utilities",
    expenseCategory3: "Supplies & Materials",
    expenseCategory4: "Marketing & Advertising",
    expenseCategory5: "Equipment & Maintenance",
    expenseCategory6: "Other",
    ownerDigestTitle: "Owner Digest",
    ownerDigestSubtitle: "Daily/weekly summaries via email/WhatsApp",
    ownerDigestDesc:
      "Receive automated summaries of key metrics directly to your inbox or WhatsApp. Stay informed without opening the app.",
    ownerDigestFrequency: "Choose Frequency",
    ownerDigestDaily: "Daily",
    ownerDigestWeekly: "Weekly",
    ownerDigestChannel: "Choose Channel",
    ownerDigestEmail: "Email",
    ownerDigestWhatsApp: "WhatsApp",
    rolesLocationsTitle: "Roles & Locations",
    rolesLocationsSubtitle: "Manage permissions and multi-location access",
    rolesLocationsDesc:
      "Control who sees what. Set up role-based permissions and location restrictions.",
    roleOwner: "Owner",
    roleManager: "Manager",
    roleReceptionist: "Receptionist",
    roleStaff: "Staff",
    roleViewOnly: "View Only",
    exportSharingTitle: "Export & Sharing",
    exportSharingSubtitle: "CSV/PDF export, scheduled reports, share links",
    exportSharingDesc:
      "Export data in any format, schedule automated reports, or share secure links with stakeholders.",
    exportCSV: "Export CSV",
    exportPDF: "Export PDF",
    scheduleReport: "Schedule Report",
    shareLink: "Share Link",
    integrationsTitle: "Integrations",
    integrationsSubtitle: "Payment, calendar, and accounting connections",
    integrationsDesc:
      "Sync data across all your tools. Connect payment gateways, calendars, and accounting software.",
    integrationPayments: "Payment Gateways",
    integrationCalendar: "Calendar",
    integrationAccounting: "Accounting",
    integrationEMR: "EMR/EHR",
    faqTitle: "Frequently Asked Questions",
    faqQ1: "How is the data updated in real-time?",
    faqA1:
      "The dashboard syncs automatically every few seconds to show the latest bookings, payments, and metrics.",
    faqQ2: "Can I customize roles and permissions?",
    faqA2:
      "Yes, you can create custom roles and assign specific permissions to each team member.",
    faqQ3: "What formats are supported for export?",
    faqA3: "We support CSV, PDF, and Excel for all reports.",
    faqQ4: "Can I schedule automated reports?",
    faqA4:
      "Yes, you can set up daily, weekly, or monthly reports to be sent via email or WhatsApp.",
    faqQ5: "Does the platform support multiple locations?",
    faqA5:
      "Yes, you can manage and report on multiple locations from a single dashboard.",
    faqQ6: "What integrations are available?",
    faqA6:
      "We integrate with major payment gateways, Google/Outlook Calendar, and popular accounting software.",
    // Integrations page translations
    integrationsHeroTitle: "Integrations & Enterprise",
    integrationsHeroSubline:
      "Plug into your tools, automate the hand-offs, and enforce security at scale—across teams, locations, and regions.",
    browseIntegrations: "Browse integrations",
    talkToSales: "Talk to sales",
    integrationsBadge1: "SSO/SCIM",
    integrationsBadge2: "RBAC",
    integrationsBadge3: "Audit logs",
    integrationsBadge4: "API/Webhooks",
    integrationsBadge5: "Regional hosting",
    integrationsBadge6: "AR/EN (RTL)",
    integrationsGalleryTitle: "Integrations Gallery",
    integrationsGallerySubtitle: "Connect to all the tools you already use",
    apiWebhooksTitle: "API & Webhooks",
    apiWebhooksSubtitle: "Full REST API with real-time webhooks",
    identityAccessTitle: "Identity & Access",
    identityAccessSubtitle: "SSO, SCIM, RBAC, and network controls",
    securityComplianceTitle: "Security & Compliance",
    securityComplianceSubtitle: "Industry-standard encryption and privacy",
    medicalDataTitle: "Medical Client Information",
    medicalDataSubtitle: "PHI field tagging, channel rules, and audit trails",
    dataResidencyTitle: "Data & Residency",
    dataResidencySubtitle: "Regional hosting options and data boundaries",
    auditMonitoringTitle: "Audit & Monitoring",
    auditMonitoringSubtitle:
      "Comprehensive logging, SIEM streaming, and health status",
    migrationSupportTitle: "Migration & Support",
    migrationSupportSubtitle:
      "Import tools, migration services, and support SLAs",
    // Healthcare Industry Page
    healthcareTitle: "Healthcare",
    healthcareHeroSubline:
      "Book appointments, answer questions, and follow up—by web, WhatsApp, or voice—while keeping patient data safe.",
    healthcareStartFree: "Start Free",
    healthcareBookDemo: "Book a Demo",
    healthcareContactSales: "Contact Sales",
    healthcareBookingMethodsTitle: "Multiple Booking Methods",
    healthcareBookingMethodsSubtitle:
      "Give patients the freedom to book their way",
    healthcareBookingWhatsApp: "WhatsApp",
    healthcareBookingWhatsAppFlow:
      "Pick service → Pick time → Confirm → Add to calendar",
    healthcareBookingWebsite: "Website",
    healthcareBookingWebsiteFlow:
      "Service page → Available slots → Pay deposit (optional) → Confirmation",
    healthcareBookingVoice: "Voice Agent",
    healthcareBookingVoiceFlow:
      "Natural speech → Finds slot → Sends SMS/WA confirmation",
    healthcareBookingDesk: "Front Desk",
    healthcareBookingDeskFlow:
      "Staff books inside Admin → Patient gets reminder",
    healthcareWhatsAppAgentTitle: "Smart WhatsApp Agent",
    healthcareWhatsAppAgentSubtitle:
      "24/7 intelligent assistant for your patients",
    healthcareWACapabilities: "Capabilities",
    healthcareWACapability1: "Answer frequently asked questions",
    healthcareWACapability2: "Check appointment availability",
    healthcareWACapability3: "Booking and rescheduling",
    healthcareWACapability4: "Pre-appointment preparation instructions",
    healthcareWASecurity: "Security & Privacy",
    healthcareWASecurityDesc:
      "Minimal info collection via WhatsApp, secure form handoff for medical details",
    healthcareWALanguages: "Multi-language Support",
    healthcareWALanguagesDesc: "Seamless conversations in Arabic and English",
    healthcareWAConversationTitle: "Conversation Example",
    healthcareWAConversationPatient1:
      "Hi, I want to book an appointment with the dentist",
    healthcareWAConversationBot1:
      "Welcome! I can definitely help you. Would you prefer a morning or evening appointment?",
    healthcareWAConversationPatient2: "Morning please",
    healthcareWAConversationBot2:
      "Perfect! We have the following available slots:\n1. Sunday Sep 28 - 9:00 AM\n2. Monday Sep 29 - 10:30 AM\n3. Tuesday Sep 30 - 9:30 AM\n\nWhich would you prefer?",
    healthcareWAConversationPatient3: "Monday 10:30",
    healthcareWAConversationBot3:
      "Done! We've booked you for Monday, September 29 at 10:30 AM with Dr. Ahmed Al Mansouri.\n\nYou'll receive reminder messages 48 hours and 6 hours before your appointment.\n\nDo you need anything else?",
    healthcareWAUpsellTitle: "Upsell Opportunities",
    healthcareWAUpsellExample1:
      "Would you like to add teeth cleaning? (20% off)",
    healthcareWAUpsellExample2:
      "Bundle of 5 physiotherapy sessions at a discounted rate",
    healthcareWAUpsellExample3:
      "Special: Comprehensive checkup + tests for only 299 SAR",
    healthcareVoiceAgentTitle: "Voice Agent",
    healthcareVoiceAgentSubtitle:
      "Voice assistant fluent in Arabic and English",
    healthcareVoiceCapabilities: "Voice Capabilities",
    healthcareVoiceCapability1: "Natural conversation in Arabic and English",
    healthcareVoiceCapability2: "Smart handoff to staff when needed",
    healthcareVoiceCapability3: "Identity verification options",
    healthcareVoiceCapability4: "Instant confirmation via SMS/WhatsApp",
    healthcareVoiceGreetingTitle: "Sample Script",
    healthcareVoiceGreetingAr:
      "Welcome to Al Noor Clinic. I'm your AI assistant. How can I help you today? You can book an appointment, reschedule, or inquire about our services.",
    healthcareVoiceGreetingEn:
      "Welcome to Al Noor Clinic. I'm your AI assistant. How can I help you today? You can book an appointment, reschedule, or ask about our services.",
    healthcarePatientDataTitle: "Patient Data & Doctor Tools",
    healthcarePatientDataSubtitle:
      "Secure collection and management of patient data",
    healthcareSecureIntakeTitle: "Secure Intake Forms",
    healthcareSecureIntakeDesc:
      "Encrypted forms for medical history and sensitive data, with secure portal link",
    healthcareFileUploadTitle: "File Upload",
    healthcareFileUploadDesc:
      "Patients can securely upload medical reports, images, and documents",
    healthcareDoctorDashTitle: "Doctor Dashboard",
    healthcareDoctorDashDesc:
      "View today's appointments, patient files, and quick notes",
    healthcarePrivacyMicroTitle: "Privacy Messaging Examples",
    healthcarePrivacyMicro1:
      "We need some medical information. We'll send you a secure link to complete the form.",
    healthcarePrivacyMicro2:
      "Your data is protected with the highest encryption standards and won't be shared with any third party.",
    healthcarePrivacyMicro3:
      "You can request a copy of your data or delete it at any time.",
    healthcareFAQTitle: "Frequently Asked Questions",
    healthcareFAQQ1: "Can I book for a family member?",
    healthcareFAQA1:
      "Yes! You can add family members to your account and book for them directly.",
    healthcareFAQQ2: "How can I reschedule my appointment?",
    healthcareFAQA2:
      "Simply send a WhatsApp message or call, and the AI assistant will help you choose a new time.",
    healthcareFAQQ3:
      "What are the preparation instructions for my appointment?",
    healthcareFAQA3:
      "Preparation instructions will be sent automatically with your confirmation message, and a reminder 48 hours before.",
    healthcareFAQQ4: "Do I need to pay a deposit?",
    healthcareFAQA4:
      "It depends on the type of service. Some procedures require a deposit, and the message will inform you when booking.",
    healthcareFAQQ5: "Can I get medical advice via WhatsApp?",
    healthcareFAQA5:
      "No, the AI assistant helps with booking and general information only. For medical consultations, please visit the clinic or request a telemedicine appointment.",
    healthcarePackagesTitle: "Packages & Offers",
    healthcarePackagesSubtitle: "Increase value through custom packages",
    healthcarePackage1Title: "Comprehensive Dental Package",
    healthcarePackage1Desc:
      "Exam + cleaning + panoramic X-ray for 499 SAR (save 200 SAR)",
    healthcarePackage2Title: "Physiotherapy Sessions",
    healthcarePackage2Desc: "10 sessions for 1200 SAR instead of 1500 SAR",
    healthcarePackage3Title: "Annual Checkup Membership",
    healthcarePackage3Desc:
      "Comprehensive exam + tests + 20% off all services year-round",
    healthcarePackageSavings: "Members save up to 1500 SAR annually",
    healthcareRemindersTitle: "Reminders & Follow-ups",
    healthcareRemindersSubtitle:
      "Multi-stage reminder system to reduce no-shows",
    healthcareReminder48h: "48-hour Reminder",
    healthcareReminder48hDesc:
      "Initial confirmation message with prep instructions and reschedule option",
    healthcareReminder24h: "24-hour Reminder",
    healthcareReminder24hDesc:
      "Additional reminder with clinic location and contact numbers",
    healthcareReminder2h: "2-hour Reminder",
    healthcareReminder2hDesc: "Final reminder to ensure patient attendance",
    healthcarePostVisitTitle: "Post-Visit Follow-up",
    healthcarePostVisitCare: "Post-procedure care messages with instructions",
    healthcarePostVisitReview: "Request service review after 24-48 hours",
    healthcarePostVisitWaitlist: "Manage waitlist for cancelled appointments",
    healthcareSecurityTitle: "Security & Privacy",
    healthcareSecuritySubtitle:
      "Protecting patient data with highest security standards",
    healthcareEncryptionTitle: "Encryption",
    healthcareEncryptionDesc:
      "TLS 1.3 in transit + AES-256 at rest. All medical data fully encrypted.",
    healthcareAccessControlTitle: "Access Control",
    healthcareAccessControlDesc:
      "Fine-grained role permissions (doctor, nurse, receptionist). Complete audit logs for all access.",
    healthcareConsentTitle: "Consent Management",
    healthcareConsentDesc:
      "Digital consents for data collection, file sharing, and marketing communications.",
    healthcareChannelPrivacyTitle: "Channel Privacy",
    healthcareChannelPrivacyDesc:
      "Minimal PHI via WhatsApp. Sensitive data through secure portal only.",
    healthcareDataRightsTitle: "Data Rights",
    healthcareDataRightsDesc:
      "Full data export + right to deletion + data portability to new provider.",
    healthcareMedicalDisclaimerTitle: "Medical Disclaimer",
    healthcareMedicalDisclaimerText:
      "This platform is for booking and management only. Does not provide medical advice. In emergencies, call ambulance or go to nearest hospital.",
    healthcareIntegrationsTitle: "Integrations",
    healthcareIntegrationsSubtitle:
      "Seamless connection with your existing systems",
    healthcareIntegrationCore: "Core Integrations",
    healthcareIntegrationCalendars: "Calendars: Google Calendar, Outlook, iCal",
    healthcareIntegrationPayments: "Payments: Mada, Apple Pay, Sadad, Tabby",
    healthcareIntegrationMessaging: "Messaging: WhatsApp, SMS, Email",
    healthcareIntegrationAccounting: "Accounting: QuickBooks, Xero, Zoho",
    healthcareIntegrationOptional: "Optional Integrations",
    healthcareIntegrationLabs: "Labs: Receive results and send to patients",
    healthcareIntegrationPharmacy:
      "Pharmacy: Send prescriptions electronically",
    healthcareIntegrationTelehealth: "Telehealth: Zoom, Microsoft Teams",
    healthcareAnalyticsTitle: "Analytics Dashboard",
    healthcareAnalyticsSubtitle:
      "Data-driven decisions to improve clinic performance",
    healthcareMetric1: "No-show Rate",
    healthcareMetric1Desc: "Track absence rates and analyze reasons",
    healthcareMetric2: "Rebook Rate",
    healthcareMetric2Desc: "Percentage of patients returning to clinic",
    healthcareMetric3: "Revenue by Service",
    healthcareMetric3Desc: "Analyze most profitable services",
    healthcareMetric4: "Response Times",
    healthcareMetric4Desc: "Average response time to inquiries",
    healthcareMetric5: "Upsell Acceptance",
    healthcareMetric5Desc: "Success rate of upsell offers",
    healthcareMetric6: "Review Scores",
    healthcareMetric6Desc: "Patient satisfaction with service",
    healthcareAdminFeaturesTitle: "Admin Features",
    healthcareAdminFeaturesSubtitle:
      "Powerful tools for efficient clinic management",
    healthcareAdminMultiLocation: "Multi-location Management",
    healthcareAdminMultiLocationDesc:
      "Manage multiple branches from one dashboard with unified and separate reports",
    healthcareAdminRoles: "Role Control",
    healthcareAdminRolesDesc:
      "Custom roles: owner, manager, doctor, nurse, receptionist",
    healthcareAdminDoctorPortal: "Doctor Portal",
    healthcareAdminDoctorPortalDesc:
      "Doctors see only their appointments, patient files, and add notes",
    healthcareAdminOwnerDigest: "Owner Digest",
    healthcareAdminOwnerDigestDesc:
      "Comprehensive weekly report on revenue, bookings, and performance via WhatsApp or email",
    healthcareGetStartedTitle: "Get Started in Minutes",
    healthcareGetStartedSubtitle:
      "Quick and easy setup with no technical complexity",
    healthcareStep1Title: "Connect WhatsApp & Calendar",
    healthcareStep1Desc:
      "Quick link to WhatsApp Business and Google Calendar or Outlook in one step",
    healthcareStep2Title: "Add Services & Prep Notes",
    healthcareStep2Desc:
      "List your services, prices, duration, and prep instructions for each procedure",
    healthcareStep3Title: "Enable Reminders & Secure Forms",
    healthcareStep3Desc:
      "Set reminder times, data collection forms, and package offers",
    healthcareStep4Title: "Publish Voice Agent Number (Optional)",
    healthcareStep4Desc:
      "Get a dedicated number for 24/7 automated voice bookings",
    // Beauty, Wellness & Fitness Industry Page
    beautyWellnessTitle: "Beauty, Wellness & Fitness",
    beautyWellnessHeroSubline:
      "Book classes, 1-to-1 appointments, memberships, packages, and products—all via WhatsApp, web, and voice",
    beautyWellnessBookClass: "Book a class",
    beautyWellnessJoinMembership: "Join membership",
    beautyWellnessWhatsAppUs: "WhatsApp us",
    beautyWellnessCall: "Call",
    beautyWellnessClassDiscoveryTitle: "Class Discovery & Sign-up",
    beautyWellnessClassDiscoverySubtitle:
      "Browse available classes and book your spot easily",
    beautyWellnessClassFinder: "Class Finder",
    beautyWellnessFilterType: "Class type: Yoga, Pilates, HIIT, Zumba",
    beautyWellnessFilterTime: "Time: Morning, Afternoon, Evening",
    beautyWellnessFilterInstructor: "Instructor: Sarah, Ahmed, Fatima",
    beautyWellnessClass1Name: "Morning Yoga - Sarah",
    beautyWellnessClass1Instructor: "Instructor: Sarah Al Khalifi",
    beautyWellnessClass1Time: "Saturday Sep 28, 7:00 AM",
    beautyWellnessClass1Spots: "3 spots left",
    beautyWellnessClass2Name: "Evening HIIT - Ahmed",
    beautyWellnessClass2Instructor: "Instructor: Ahmed Al Mansouri",
    beautyWellnessClass2Time: "Sunday Sep 29, 6:00 PM",
    beautyWellnessClass2Spots: "5 spots left",
    beautyWellnessClass3Name: "Lunch Pilates - Fatima",
    beautyWellnessClass3Instructor: "Instructor: Fatima Al Zahrani",
    beautyWellnessClass3Time: "Monday Sep 30, 12:00 PM",
    beautyWellnessClass3Spots: "Waitlist available",
    beautyWellnessCheckoutFlowTitle: "Booking Journey",
    beautyWellnessCheckoutStep1: "Pick class & time",
    beautyWellnessCheckoutStep2: "Pay or save card",
    beautyWellnessCheckoutStep3: "Get instant confirmation",
    beautyWellnessCheckoutStep4: "Check in upon arrival",
    beautyWellnessServicesTitle: "1-to-1 Services & Appointments",
    beautyWellnessServicesSubtitle: "Personal bookings with staff selection",
    beautyWellnessService1Title: "Nails & Beauty",
    beautyWellnessService1Desc:
      "Manicure, pedicure, gel, acrylics with your preferred technician",
    beautyWellnessService2Title: "Hair & Styling",
    beautyWellnessService2Desc:
      "Cut, color, styling, treatments with your chosen stylist",
    beautyWellnessService3Title: "Massage & Spa",
    beautyWellnessService3Desc: "Swedish, Thai, hot stone massage, facials",
    beautyWellnessService4Title: "Skincare & Aesthetics",
    beautyWellnessService4Desc:
      "Facials, skin cleansing, peels, specialized masks",
    beautyWellnessAgentsTitle: "Smart WhatsApp & Voice Agents",
    beautyWellnessAgentsSubtitle: "24/7 assistants for your clients",
    beautyWellnessWhatsAppAgent: "WhatsApp Agent",
    beautyWellnessWACapability1: "Show available classes and services",
    beautyWellnessWACapability2: "Book group classes or 1-to-1 appointments",
    beautyWellnessWACapability3: "Purchase packages and memberships",
    beautyWellnessWACapability4: "Add beauty products to order",
    beautyWellnessVoiceAgent: "Voice Agent",
    beautyWellnessVoiceCapability1: "Book by phone in Arabic and English",
    beautyWellnessVoiceCapability2: "Confirm classes and appointments",
    beautyWellnessVoiceCapability3: "Answer pricing and package questions",
    beautyWellnessVoiceCapability4: "Transfer to staff when needed",
    beautyWellnessTemplatesTitle: "Message Examples",
    beautyWellnessTemplate1:
      'Hi! Your "Morning Yoga" class with Sarah is Saturday at 7:00 AM. Bring comfy clothes and a mat if you have one. See you soon!',
    beautyWellnessTemplate2:
      "Your manicure & pedicure with Fatima is tomorrow at 2:00 PM. We suggest removing nail polish before coming. Want to add gel? (+30 SAR)",
    beautyWellnessTemplate3:
      "Reminder: Evening HIIT class in 2 hours! Don't forget your water bottle and towel. Want to add a post-workout protein shake?",
    beautyWellnessTemplate4:
      'Your "Plus" membership expires in 3 days. Renew now and get 10% off + 1 free class!',
    beautyWellnessMembershipsTitle: "Memberships & Benefits",
    beautyWellnessMembershipsSubtitle: "Flexible monthly plans for every need",
    beautyWellnessMemberBasic: "Basic",
    beautyWellnessMemberBasicPrice: "199 SAR/month",
    beautyWellnessMemberBasicBenefit1: "4 group classes per month",
    beautyWellnessMemberBasicBenefit2: "10% off 1-to-1 services",
    beautyWellnessMemberBasicBenefit3:
      "Free cancellation up to 6 hours before class",
    beautyWellnessMemberPlus: "Plus",
    beautyWellnessMemberPlusPrice: "349 SAR/month",
    beautyWellnessMemberPlusBenefit1: "8 group classes per month",
    beautyWellnessMemberPlusBenefit2: "15% off services & products",
    beautyWellnessMemberPlusBenefit3: "Book 7 days ahead (Basic: 3 days)",
    beautyWellnessMemberPlusBenefit4: "1 free spa session quarterly",
    beautyWellnessMemberVIP: "VIP",
    beautyWellnessMemberVIPPrice: "599 SAR/month",
    beautyWellnessMemberVIPBenefit1: "Unlimited group classes",
    beautyWellnessMemberVIPBenefit2: "20% off everything",
    beautyWellnessMemberVIPBenefit3: "Book 14 days ahead",
    beautyWellnessMemberVIPBenefit4: "1 free guest pass monthly",
    beautyWellnessMemberVIPBenefit5: "Access to exclusive classes",
    beautyWellnessPackagesTitle: "Packages & Gift Cards",
    beautyWellnessPackagesSubtitle: "Special offers and perfect gifts",
    beautyWellnessPackage1Title: "Bridal Package",
    beautyWellnessPackage1Desc:
      "Full spa session + mani & pedi + hair styling + makeup = 899 SAR (save 300 SAR)",
    beautyWellnessPackage2Title: "Gift Card",
    beautyWellnessPackage2Desc:
      "Choose value (100, 250, 500, 1000 SAR) and send via WhatsApp with personal message",
    beautyWellnessPackage3Title: "10-Class Package",
    beautyWellnessPackage3Desc:
      "10 group classes (any type) = 450 SAR instead of 600 SAR. Valid 3 months",
    beautyWellnessPackage4Title: "Spa Day Package",
    beautyWellnessPackage4Desc: "60-minute massage + facial + sauna = 399 SAR",
    beautyWellnessPackageRulesTitle: "Package Rules",
    beautyWellnessPackageRule1:
      "Non-refundable, but transferable to another person",
    beautyWellnessPackageRule2:
      "Valid for specified period (usually 3-6 months)",
    beautyWellnessPackageRule3: "Gift cards never expire",
    beautyWellnessRetailTitle: "Retail Add-ons & POS",
    beautyWellnessRetailSubtitle: "Boost revenue with smart offers",
    beautyWellnessCheckoutPromptsTitle: "Checkout Prompts",
    beautyWellnessCheckoutPrompt1:
      "Add 15-minute scalp massage for only 50 SAR?",
    beautyWellnessCheckoutPrompt2:
      "Get argan oil bottle (200ml) at 25% off today only",
    beautyWellnessCheckoutPrompt3: "Buy 3 products, get 4th free",
    beautyWellnessBundleOptionsTitle: "Bundle Options",
    beautyWellnessBundleOption1:
      "Shampoo + Conditioner + Serum = 199 SAR (save 60 SAR)",
    beautyWellnessBundleOption2: "Complete facial care set = 349 SAR",
    beautyWellnessBundleOption3:
      '"Bring a friend" offer: Book together, both get 20% off',
    beautyWellnessPoliciesTitle: "Policies & Rules",
    beautyWellnessPoliciesSubtitle: "Clear rules for smooth experience",
    beautyWellnessPolicyLateCancelTitle: "Late Cancellation",
    beautyWellnessPolicyLateCancelDesc:
      "Cancel within 6 hours of class or 24 hours of 1-to-1 = 50% charge",
    beautyWellnessPolicyNoShowTitle: "No-show",
    beautyWellnessPolicyNoShowDesc:
      "No-show without cancellation = full charge. Members: lose 1 class credit",
    beautyWellnessPolicyRefundTitle: "Refunds",
    beautyWellnessPolicyRefundDesc:
      "Full refund if cancelled within 48 hours of payment (memberships) or 24+ hours (services)",
    beautyWellnessPolicyHealthTitle: "Health & Safety",
    beautyWellnessPolicyHealthDesc:
      "Sanitized equipment, fresh towels per client, temperature check at entry",
    beautyWellnessFAQTitle: "Frequently Asked Questions",
    beautyWellnessFAQQ1: "How do I book a class?",
    beautyWellnessFAQA1:
      "Send WhatsApp message, call voice agent, or book on website. You'll get instant confirmation.",
    beautyWellnessFAQQ2: "What if I miss a class?",
    beautyWellnessFAQA2:
      "Members: 1 class deducted. Non-members: charged full price. Cancel early to avoid fees.",
    beautyWellnessFAQQ3: "Can I freeze my membership?",
    beautyWellnessFAQA3:
      "Yes! Freeze up to 4 weeks annually (VIP: 8 weeks). No extra charge.",
    beautyWellnessFAQQ4: "What to bring to fitness class?",
    beautyWellnessFAQA4:
      "Comfortable workout clothes, water bottle, towel. We provide mats and equipment.",
    beautyWellnessFAQQ5: "Can I bring a friend?",
    beautyWellnessFAQA5:
      "Yes! VIP members: 1 free guest monthly. Others: 60 SAR per guest.",
    beautyWellnessSecurityTitle: "Security & Privacy",
    beautyWellnessSecuritySubtitle: "Protecting your data and payments",
    beautyWellnessSecurityItem1Title: "Encrypted Data",
    beautyWellnessSecurityItem1Desc:
      "All personal data and payment info protected with highest encryption standards",
    beautyWellnessSecurityItem2Title: "Secure Payments",
    beautyWellnessSecurityItem2Desc:
      "We use certified payment gateways: Mada, Apple Pay, Sadad, Tabby",
    beautyWellnessSecurityItem3Title: "Full Privacy",
    beautyWellnessSecurityItem3Desc:
      "We will never share your data with third parties without explicit consent",
    beautyWellnessIntegrationsTitle: "Integrations",
    beautyWellnessIntegrationsSubtitle:
      "Seamless connection with your favorite tools",
    beautyWellnessIntegrationPayment: "Payment Gateways",
    beautyWellnessIntegrationPaymentDesc:
      "Mada, Apple Pay, Sadad, Tabby, Stripe, PayPal",
    beautyWellnessIntegrationMessaging: "Messaging & Communication",
    beautyWellnessIntegrationMessagingDesc: "WhatsApp, SMS, Email, Telegram",
    beautyWellnessIntegrationAnalytics: "Analytics & Reports",
    beautyWellnessIntegrationAnalyticsDesc:
      "Google Analytics, custom reports, CSV/PDF export",
    beautyWellnessAnalyticsTitle: "Analytics & Dashboard",
    beautyWellnessAnalyticsSubtitle: "Live metrics for better decisions",
    beautyWellnessMetric1: "Show Rate",
    beautyWellnessMetric1Desc: "Track who booked vs who actually showed up",
    beautyWellnessMetric2: "Most Popular Classes",
    beautyWellnessMetric2Desc:
      "Which classes and instructors are most in-demand",
    beautyWellnessMetric3: "Revenue by Source",
    beautyWellnessMetric3Desc:
      "Classes, services, memberships, products—each source separate",
    beautyWellnessMetric4: "Membership Conversion",
    beautyWellnessMetric4Desc:
      "How many one-time clients convert to monthly members",
    beautyWellnessMetric5: "Client Ratings",
    beautyWellnessMetric5Desc: "Post-service ratings to measure satisfaction",
    beautyWellnessMetric6: "Return Rate",
    beautyWellnessMetric6Desc:
      "Percentage of clients who book again within 30 days",
    beautyWellnessOwnerDigestTitle: "Owner Digest",
    beautyWellnessOwnerDigestDesc:
      "Receive daily or weekly summary of key numbers via WhatsApp or email",
    beautyWellnessOwnerDigestExample:
      "Last week: 127 bookings (+12%), 4,850 SAR revenue (+8%), 91% show rate, 3 new members. Most popular class: Morning Yoga with Sarah.",
    beautyWellnessGetStartedTitle: "Get Started in Minutes",
    beautyWellnessGetStartedSubtitle: "Quick and easy setup without complexity",
    beautyWellnessStep1Title: "Add Classes & Services",
    beautyWellnessStep1Desc:
      "List classes, times, capacity, and 1-to-1 services with instructors",
    beautyWellnessStep2Title: "Set Schedule & Availability",
    beautyWellnessStep2Desc:
      "Define days and times for each class, instructor hours for bookings",
    beautyWellnessStep3Title: "Enable Payments & Memberships",
    beautyWellnessStep3Desc:
      "Connect payment gateway, create membership tiers, set cancellation policies",
    beautyWellnessStep4Title: "Publish & Start Bookings",
    beautyWellnessStep4Desc:
      "Share booking link on social media, enable WhatsApp and voice agents",

    // Retail & Services Industry Page
    retailServicesTitle: "Retail & Services",
    retailServicesLabel: "For Retail & Service Providers",
    retailServicesHeroTitle: "Retail & Services — What Mawidi Delivers",
    retailServicesHeroSubline:
      "Turn WhatsApp & phone enquiries into paid orders, bookings, and loyal customers—without extra staff.",
    retailServicesCTAStart: "Start Free",
    retailServicesCTADemo: "Book a Demo",
    retailServicesCTAWhatsApp: "💬 WhatsApp Us",
    retailServicesTrustBadge:
      "Trusted by 500+ retail & service businesses in GCC",

    // Why Mawidi Section
    retailServicesWhyTitle: "Why Mawidi for Retail & Services?",
    retailServicesWhySubtitle:
      "We help you convert enquiries into sales quickly and efficiently",
    retailServicesWhy1Title: "Meet Customers Where They Are",
    retailServicesWhy1Desc:
      "WhatsApp, phone, web, in-store — all channels in one system",
    retailServicesWhy2Title: "Sell Automatically",
    retailServicesWhy2Desc: "AI agents that answer, recommend, and checkout",
    retailServicesWhy3Title: "Grow LTV",
    retailServicesWhy3Desc:
      "Built-in CRM, loyalty programs, and smart broadcasts",
    retailServicesWhy4Title: "Plug In Fast",
    retailServicesWhy4Desc: "Stripe, POS, calendars, accounting, delivery",

    // Core Offers Section
    retailServicesCoreLabel: "Core Features",
    retailServicesCoreTitle: "7 Features That Transform Your Business",
    retailServicesCoreSubtitle:
      "Everything you need to manage sales, services, and customers",

    retailServicesOffer1Title: "WhatsApp Sales Agent",
    retailServicesOffer1Desc:
      "Answers questions, takes orders, shares pay links",
    retailServicesOffer1Feature1: "Instant response to product enquiries 24/7",
    retailServicesOffer1Feature2: "Create orders and send secure payment links",
    retailServicesOffer1Feature3:
      "Smart product recommendations based on interests",

    retailServicesOffer2Title: "Voice Agent for Orders & Bookings",
    retailServicesOffer2Desc: "Phone orders in EN/AR",
    retailServicesOffer2Feature1: "Accept phone orders automatically",
    retailServicesOffer2Feature2:
      "Schedule service appointments and maintenance",
    retailServicesOffer2Feature3: "Confirm orders and send details via message",

    retailServicesOffer3Title: "Service Bookings with Deposits",
    retailServicesOffer3Desc: "For repairs, installations, consultations",
    retailServicesOffer3Feature1:
      "Schedule service appointments and consultations",
    retailServicesOffer3Feature2: "Collect deposits to secure bookings",
    retailServicesOffer3Feature3:
      "Automatic reminders and rescheduling options",

    retailServicesOffer4Title: "Retail Checkout & POS Add-Ons",
    retailServicesOffer4Desc: "One-tap payments, warranties, bundles",
    retailServicesOffer4Feature1:
      "Seamless checkout via Stripe or Apple/Google Pay",
    retailServicesOffer4Feature2: "Upsell warranties and accessories",
    retailServicesOffer4Feature3: "Bundle offers and bulk discounts",

    retailServicesOffer5Title: "Mawidi CRM & Loyalty",
    retailServicesOffer5Desc: "Customer profiles, points, segments",
    retailServicesOffer5Feature1:
      "Comprehensive customer records and purchase history",
    retailServicesOffer5Feature2: "Customizable points and rewards programs",
    retailServicesOffer5Feature3:
      "Customer segmentation for targeted marketing",

    retailServicesOffer6Title: "Broadcasts & Journeys",
    retailServicesOffer6Desc: "Consent-aware campaigns, win-back, reminders",
    retailServicesOffer6Feature1: "Consent-compliant promotional messages",
    retailServicesOffer6Feature2: "Win-back campaigns for inactive customers",
    retailServicesOffer6Feature3:
      "Automated customer journeys (welcome, follow-up, loyalty)",

    retailServicesOffer7Title: "Quotes → Approvals → Invoices",
    retailServicesOffer7Desc: "Professional service workflows",
    retailServicesOffer7Feature1: "Create and send professional quotations",
    retailServicesOffer7Feature2: "Collect digital approvals from customers",
    retailServicesOffer7Feature3: "Auto-convert to invoices and track payments",

    // How It Looks - User Journey
    retailServicesJourneyTitle: "How It Looks: Customer Journey",
    retailServicesJourneySubtitle: "From enquiry to loyalty in 6 easy steps",

    retailServicesJourney1Title: "Discovery",
    retailServicesJourney1Desc:
      "Customer sees your product or service on social media",
    retailServicesJourney2Title: "Enquiry",
    retailServicesJourney2Desc:
      "Sends WhatsApp message or calls to ask questions",
    retailServicesJourney3Title: "Recommendation",
    retailServicesJourney3Desc:
      "Smart agent suggests suitable products or services",
    retailServicesJourney4Title: "Payment",
    retailServicesJourney4Desc: "Seamless payment via link or in-store",
    retailServicesJourney5Title: "Fulfillment",
    retailServicesJourney5Desc: "Delivery, pickup, or service execution",
    retailServicesJourney6Title: "Follow-up",
    retailServicesJourney6Desc: "Loyalty points, reviews, personalized offers",

    // Analytics & Owner Digest
    retailServicesAnalyticsLabel: "Powerful Analytics",
    retailServicesAnalyticsTitle: "Analytics & Owner Digest",
    retailServicesAnalyticsSubtitle: "Make better decisions based on real data",

    retailServicesKPI1: "Sales Revenue",
    retailServicesKPI1Desc: "Track daily, weekly, and monthly sales",
    retailServicesKPI2: "Conversion Rates",
    retailServicesKPI2Desc: "From enquiry to order to repeat customer",
    retailServicesKPI3: "Top Products",
    retailServicesKPI3Desc: "Best-selling products and services",
    retailServicesKPI4: "Customer Lifetime Value",
    retailServicesKPI4Desc: "Average spend per customer over time",
    retailServicesKPI5: "Response Time",
    retailServicesKPI5Desc: "Speed of response to enquiries and orders",
    retailServicesKPI6: "Loyalty Points",
    retailServicesKPI6Desc: "Points earned and redeemed by customer",

    retailServicesDigestTitle: "Daily Owner Digest",
    retailServicesDigestDesc:
      "Receive daily report on your business performance",
    retailServicesDigestExample:
      "📊 Today: 24 orders, SAR 12,500. Top product: Device X (8 sales). 6 new customers. Loyalty: 450 earned, 180 redeemed. WhatsApp: 31 chats, 18 orders.",

    // Integrations
    retailServicesIntegrationsTitle: "Integrations That Work With Your Tools",
    retailServicesIntegrationsSubtitle:
      "We connect with the systems you already use",

    retailServicesIntegration1: "Payments",
    retailServicesIntegration1Desc:
      "Stripe, Checkout, Tap Payments, POS systems",
    retailServicesIntegration2: "Messaging",
    retailServicesIntegration2Desc: "WhatsApp Business API, SMS, Email",
    retailServicesIntegration3: "E-commerce",
    retailServicesIntegration3Desc: "Shopify, WooCommerce, your inventory",
    retailServicesIntegration4: "Accounting",
    retailServicesIntegration4Desc: "QuickBooks, Xero, Zoho Books",
    retailServicesIntegration5: "Delivery",
    retailServicesIntegration5Desc: "Aramex, Smsa, local delivery partners",
    retailServicesIntegration6: "Scheduling",
    retailServicesIntegration6Desc: "Google Calendar, Outlook, booking systems",

    // Security & Privacy
    retailServicesSecurityTitle: "Security & Privacy",
    retailServicesSecuritySubtitle:
      "Protecting your customer and business data",

    retailServicesSecurity1: "End-to-End Encryption",
    retailServicesSecurity1Desc: "All data encrypted at rest and in transit",
    retailServicesSecurity2: "Compliance Ready",
    retailServicesSecurity2Desc: "Meets GCC data protection regulations",
    retailServicesSecurity3: "Consent Management",
    retailServicesSecurity3Desc: "Track and manage customer marketing consents",

    // Social Proof & Outcomes
    retailServicesOutcomesTitle: "Results You Can Expect",
    retailServicesOutcomesSubtitle: "What our customers achieve with Mawidi",

    retailServicesOutcome1Stat: "+42%",
    retailServicesOutcome1Desc: "Increase in sales",
    retailServicesOutcome2Stat: "15 hours",
    retailServicesOutcome2Desc: "Saved weekly",
    retailServicesOutcome3Stat: "+31%",
    retailServicesOutcome3Desc: "Customer lifetime value",
    retailServicesOutcome4Stat: "4.8/5",
    retailServicesOutcome4Desc: "Customer satisfaction",

    // FAQs
    retailServicesFAQTitle: "Frequently Asked Questions",

    retailServicesFAQQ1: "How does Mawidi help increase sales?",
    retailServicesFAQA1:
      "We convert every enquiry into a sales opportunity through instant response, smart recommendations, and seamless checkout. Smart agents are available 24/7 and never miss an opportunity.",

    retailServicesFAQQ2:
      "Can it be used for both e-commerce and physical stores?",
    retailServicesFAQA2:
      "Yes! Mawidi works seamlessly with both. You can manage online orders, in-store service bookings, and even integrate with existing POS systems.",

    retailServicesFAQQ3: "What types of services does it support?",
    retailServicesFAQA3:
      "Repairs, installations, consultations, maintenance, training, design — any service that needs scheduling and appointment management.",

    retailServicesFAQQ4: "How does the loyalty program work?",
    retailServicesFAQA4:
      "Customers earn points automatically with each purchase, which they can redeem for discounts or free products. You control the rules and rewards.",

    // Get Started
    retailServicesGetStartedTitle: "Get Started in 4 Steps",
    retailServicesGetStartedSubtitle: "Launch in less than 48 hours",

    retailServicesStep1Title: "Sign Up & Setup",
    retailServicesStep1Desc:
      "Create your account and add basic business information",
    retailServicesStep2Title: "Connect & Integrate",
    retailServicesStep2Desc:
      "Link WhatsApp, payments, and any existing systems",
    retailServicesStep3Title: "Customize",
    retailServicesStep3Desc:
      "Design responses, menus, and messages in your style",
    retailServicesStep4Title: "Launch",
    retailServicesStep4Desc:
      "Share your WhatsApp number and start receiving orders",

    // Final CTA
    retailServicesCTAFinalTitle: "Ready to Turn Enquiries Into Sales?",
    retailServicesCTAFinalSubtitle:
      "Join hundreds of businesses growing with Mawidi",
    retailServicesCTAFinalNote:
      "No credit card required • Instant setup • 24/7 support",

    // Property & Facilities Industry Page
    propertyFacilitiesTitle: "Property & Facilities",
    propertyFacilitiesHeroTitle:
      "Empower Your Property Business with WhatsApp & Voice Agents",
    propertyFacilitiesHeroSubline:
      "We provide property companies with advanced tools to enable viewing bookings, rental contract completion, maintenance request handling, and office space management - all through intelligent WhatsApp and Voice agents that serve your customers 24/7.",
    pfCtaWhatsApp: "WhatsApp us",
    pfCtaBookViewing: "Enable Viewing Bookings",
    pfCtaStartApplication: "Enable Digital Applications",
    pfCtaReportIssue: "Enable Maintenance Reports",

    // Section 1 - WhatsApp Property Concierge
    pfSection1Badge: "WhatsApp Concierge",
    pfSection1Title: "WhatsApp Property Concierge for Your Customers",
    pfSection1Desc:
      "Give your company the power to answer customer inquiries 24/7, share photos, floorplans, and video tours. Our tools enable your customers to ask questions, check availability, and book viewings in two taps.",
    pfSection1Feature1:
      "Answers property questions 24/7 (rooms, sizes, floorplans, parking, furnishing, bills, pets, contract length)",
    pfSection1Feature2: "Shares photos, floorplan PDFs, and video tours",
    pfSection1Feature3: "Checks availability and books a viewing in two taps",
    pfSection1Feature4:
      "Captures lead details + consent and pushes them to CRM with tags",
    pfSampleChat: "Sample chat (EN / AR)",
    pfChat1Guest: "Is the 2-bed in Lusail furnished? What are the bills like?",
    pfChat1Agent:
      "It's semi-furnished (wardrobes + kitchen appliances). Bills not included. Typical monthly bills average QAR 350–500. Would you like a video tour or book a viewing?",
    pfQuickReplies: "Quick-reply buttons",
    pfQuickReply1: "Video tour",
    pfQuickReply2: "Floorplan",
    pfQuickReply3: "What's included?",
    pfQuickReply4: "Book viewing",
    pfQuickReply5: "Average monthly cost",
    pfQuickReply6: "Apply now",

    // Section 2 - Book a Viewing
    pfSection2Badge: "ID Collection & Screening",
    pfSection2Title: "Viewing Booking System for Your Company",
    pfSection2Desc:
      "We provide your company with tools for ID collection and screening to ensure secure viewings for your customers",
    pfSection2FlowTitle: "Booking Flow",
    pfSection2Flow1: "Pick date/time → choose in-person or virtual",
    pfSection2Flow2:
      "Secure link to upload ID (passport/QID/Emirates ID) + proof of income (optional)",
    pfSection2Flow3: "Instant confirmation via WhatsApp/Email + .ics calendar",
    pfSection2Flow4: "Reminders at T-24h / T-2h with Reschedule/Cancel links",
    pfSection2Flow5:
      "Optional deposit/holding fee to reduce no-shows (auto-refundable per policy)",
    pfSection2Microcopy:
      "Please upload your photo ID to confirm the viewing. Your data is encrypted and only used for screening.",
    pfSection2OnSiteTitle: "On-site",
    pfSection2OnSiteDesc:
      "QR check-in; agent app shows who arrived, notes, and next steps.",

    // Section 3 - Video Tour
    pfSection3Badge: "Interactive Tours",
    pfSection3Title: "Interactive Virtual Tour Tools",
    pfSection3Desc:
      "Enable your company to offer interactive 360/video tours where your customers can ask questions directly. Our intelligent system links answers to timestamps and sends relevant screenshots.",
    pfSection3QuestionsTitle: "What users can ask",
    pfSection3Question1: "How wide is the living room?",
    pfSection3Question2: "Are blinds included?",
    pfSection3Question3: "What appliances are in the kitchen?",
    pfSection3Question4: "Which wardrobes are built-in?",
    pfSection3ComplianceTitle: "Compliance note",
    pfSection3ComplianceText:
      "Measurements are pulled from your floorplan/metadata; where not exact, Mawidi labels answers as approximate and offers to share official documents.",

    // Section 4 - Renting/Leasing
    pfSection4Badge: "End-to-End Rentals",
    pfSection4Title: "Complete Rental Management Platform for Your Business",
    pfSection4Subtitle:
      "Application → Approval → Contract → E-sign → Deposit → Move-in",
    pfSection4Step1Title: "Pre-filled application",
    pfSection4Step1Desc:
      "From WhatsApp details (household size, employer, income, move-in date)",
    pfSection4Step2Title: "Document pack upload",
    pfSection4Step2Desc: "ID, employment letter, payslips, references",
    pfSection4Step3Title: "Screening rules",
    pfSection4Step3Desc:
      "Soft checks (document completeness), optional hard checks via your provider",
    pfSection4Step4Title: "Contract builder",
    pfSection4Step4Desc:
      "Tenancy/lease templates, clauses (pets, smoking, early break), Arabic/English versions",
    pfSection4Step5Title: "E-sign",
    pfSection4Step5Desc:
      "Signer order, time/IP/hash, signed PDF to both parties",
    pfSection4Step6Title: "Payments",
    pfSection4Step6Desc:
      "Deposit, first month, agency fee via pay link (Stripe/Apple/Google Pay)",
    pfSection4Step7Title: "Handover checklist",
    pfSection4Step7Desc:
      "Meter readings, keys/fobs, condition photos, inventory list; both parties sign",
    pfSection4UpsellTitle: "Upsell moments",
    pfSection4UpsellText:
      "Add parking / storage / furniture pack / utilities setup concierge at checkout.",

    // Section 5 - Maintenance Requests
    pfSection5Badge: "Smart Maintenance",
    pfSection5Title: "Smart Maintenance Management System for Your Company",
    pfSection5Desc:
      "Empower your company to receive and process maintenance requests efficiently through photo/video triage for accurate diagnosis",
    pfSection5HowItWorksTitle: "How it works",
    pfSection5Step1:
      "Tenant opens WhatsApp link → selects category (AC, plumbing, electrical, appliances, doors/windows, pests)",
    pfSection5Step2: "Adds photos/video + short voice note",
    pfSection5Step3:
      "AI triage extracts symptoms, likely cause, urgency, requested trade and parts, and proposes time slots",
    pfSection5ExampleTitle: "Example",
    pfSection5ExampleIssue: "AC dripping water; started today; unit humming.",
    pfSection5ExampleAI:
      "AI: Likely clogged drain line. Priority Medium (24–48h). Trade HVAC tech. Bring wet/dry vac, PVC elbow. Earliest slot Tue 3–5 pm. Book?",
    pfSection5FeaturesTitle: "Bookings & approvals",
    pfSection5Feature1:
      "Landlord approval rules, capped budgets, after-hours emergency flow",
    pfSection5Feature2:
      "Technician app with job card, checklist, parts used, before/after media, tenant signature",
    pfSection5Feature3:
      "AI suggestions are triage only—not a definitive diagnosis",
    pfSection5SafetyTitle: "Limitations & safety",
    pfSection5SafetyText:
      "AI suggestions are triage only—not a definitive diagnosis. Emergency guidance routes to human lines.",

    // Section 6 - Office Hire
    pfSection6Badge: "Meeting Rooms & Venues",
    pfSection6Title: "Space Booking Management Platform for Your Business",
    pfSection6Desc:
      "Advanced tools enabling your company to manage office and meeting room bookings with hourly/daily rates and full service details",
    pfSection6Feature1Title: "Flexible booking",
    pfSection6Feature1Desc:
      "Hourly/daily booking with capacity, layout (boardroom, classroom, theatre), equipment (screen, projector, mic)",
    pfSection6Feature2Title: "Visitor management",
    pfSection6Feature2Desc:
      "Visitor passes & check-in via QR; share parking/directions automatically",
    pfSection6Feature3Title: "Payments & deposits",
    pfSection6Feature3Desc:
      "Deposits & incidentals pre-auth, post-event settlement and e-invoice",
    pfSection6UpsellsTitle: "Upsells",
    pfSection6UpsellsText:
      "Coffee/tea packages, recording services, hybrid meeting kits, extra seating",

    // Section 7 - Voice Agent
    pfSection7Badge: "Phone Support",
    pfSection7Title: "Intelligent Voice Agent for Your Company",
    pfSection7Desc:
      "Give your company automated voice response capability for customer inquiries, viewing bookings, maintenance tickets, and payment link sharing",
    pfSection7FeaturesTitle: "Features",
    pfSection7Feature1: "Answers availability and pricing",
    pfSection7Feature2: "Books viewings",
    pfSection7Feature3: "Creates maintenance tickets",
    pfSection7Feature4: "Shares pay links by SMS/WhatsApp",
    pfSection7Feature5: "Hands off complex calls to staff",
    pfSection7Feature6: "Stores transcripts in the thread",
    pfSection7OpenersTitle: "Openers",
    pfSection7OpenerEn:
      "Welcome to {{brand}}. I can book viewings, answer property questions, or log a maintenance request.",
    pfSection7OpenerAr:
      "مرحبًا بك في {{brand}}. أستطيع حجز المعاينات، الإجابة عن الأسئلة، أو تسجيل بلاغ صيانة.",

    // Section 8 - Payments & Deposits
    pfSection8Badge: "Secure Payments",
    pfSection8Title: "Secure Payment System for Your Company",
    pfSection8Desc:
      "We provide your company with a secure and integrated payment platform for all property transactions",
    pfSection8PaymentTypesTitle: "Payment types",
    pfSection8Payment1: "Viewing hold fees (optional)",
    pfSection8Payment2: "Security deposit",
    pfSection8Payment3: "First rent",
    pfSection8Payment4: "Agency/renewal fees",
    pfSection8Payment5: "Maintenance call-out pre-auth (where applicable)",
    pfSection8ProcessTitle: "Refunds and returns",
    pfSection8ProcessDesc:
      "Refunds and deposit returns with audit trail; payout reports to accounting",
    pfSection8DisplayLine:
      "Deposits are held securely and offset against your first rent; refunds follow the tenancy policy.",

    // Section 9 - CRM, Comms & Broadcasts
    pfSection9Badge: "Customer Management",
    pfSection9Title:
      "Customer Management & Communication System for Your Business",
    pfSection9ProfilesTitle: "Profiles & segments",
    pfSection9ProfilesSubtitle1: "Buyer/tenant profile",
    pfSection9ProfilesDesc1:
      "Budget, bedrooms, areas, move-in date, viewed properties, maintenance history, language (AR/EN)",
    pfSection9ProfilesSubtitle2: "Segments",
    pfSection9ProfilesDesc2:
      "Hot this week, Lease ending in 60 days, New lead, Corporate client",
    pfSection9InboxTitle: "Two-way inbox",
    pfSection9InboxDesc:
      "WhatsApp/SMS/Email unified with quick replies, templates, internal notes, SLAs",
    pfSection9InboxFeature1:
      'Quick replies ("Bills included?", "Semi-furnished list")',
    pfSection9InboxFeature2: 'Templates ("Viewing checklist")',
    pfSection9InboxFeature3: "Internal notes, SLAs",
    pfSection9ProactiveTitle: "Proactive messages",
    pfSection9Proactive1: "Viewing reminders",
    pfSection9Proactive2: "Application nudges",
    pfSection9Proactive3: "Renewal prompts",
    pfSection9Proactive4: "Maintenance follow-ups",
    pfSection9Proactive5: "New listing alerts that match saved interests",

    // Section 10 - Security, Privacy & Compliance
    pfSection10Badge: "Security & Compliance",
    pfSection10Title: "Protecting Your Company and Customer Data",
    pfSection10Feature1:
      "Encryption in transit and at rest; signed URLs for media; expiring share links",
    pfSection10Feature2:
      "RBAC (Owner/Manager/Agent/Maintenance) with field masking for PII",
    pfSection10Feature3:
      "Audit log: who viewed/edited/exported ID docs and contracts",
    pfSection10Feature4:
      "Consent & preferences per channel; quiet hours; Arabic/English with RTL",
    pfSection10Feature5:
      "KYC: document OCR + selfie (optional) with manual review queue",
    pfSection10Feature6:
      "Data requests: export/delete on verified identity; retention controls by policy",
    pfSection10SafetyNote:
      "Don't share full card numbers or bank details in chat—use the secure payment link.",

    // Section 11 - Analytics & Owner Digest
    pfSection11Badge: "Analytics & Insights",
    pfSection11Title: "Analytics Dashboard & Reports for Your Business",
    pfSection11MetricsTitle: "Key metrics",
    pfSection11Metric1:
      "Lead → Viewing → Application → Signed → Move-in funnel",
    pfSection11Metric2:
      "Avg time to schedule viewing; no-show rate; conversion by channel (web/WA/voice)",
    pfSection11Metric3:
      "Maintenance SLA compliance (response/repair times), first-visit fix, spend by category",
    pfSection11Metric4: "Renewal rate, vacancy days, rent collection status",
    pfSection11Metric5:
      "Weekly digest to Email/WhatsApp with highlights and alerts",
    pfSection11DigestTitle: "Weekly digest",
    pfSection11DigestDesc:
      "Weekly digest to Email/WhatsApp with highlights and alerts",

    // Section 12 - FAQs
    pfSection12Badge: "Quick Questions",
    pfSection12Title: "FAQs",
    pfFAQ1Q: "Can I upload my ID by WhatsApp?",
    pfFAQ1A: "You'll get a secure upload link—not via chat.",
    pfFAQ2Q: "Bills included?",
    pfFAQ2A:
      "The agent shows whether bills are included and an average monthly estimate by typical usage.",
    pfFAQ3Q: "Can I sign online?",
    pfFAQ3A:
      "Yes—e-sign with time/IP/hash; both Arabic/English copies provided.",
    pfFAQ4Q: "How are maintenance priorities set?",
    pfFAQ4A: "AI triage + your rules (emergency/urgent/routine).",
    pfFAQ5Q: "Office hire extras?",
    pfFAQ5A: "Add catering, equipment, and visitor passes during checkout.",

    // Section 13 - Get started
    pfSection13Title: "Start Empowering Your Property Business",
    pfSection13Subtitle: "What we set up for you",
    pfSection13Setup1:
      "Connect WhatsApp & phone number; choose your agent tone (AR/EN)",
    pfSection13Setup2:
      "Import listings (media, floorplans, amenities, furnishing, bill policy)",
    pfSection13Setup3:
      "Configure viewing calendar, ID/KYC requirements, deposits & policies",
    pfSection13Setup4: "Load tenancy templates; set e-signers & signing order",
    pfSection13Setup5:
      "Turn on maintenance categories, video triage, and technician schedules",

    // Nonprofit & Community Industry Page - English
    nonprofitTitle: "Nonprofit & Community",
    nonprofitHeroTitle:
      "Empower Your Organization with WhatsApp & Voice Tools for Donations & Volunteers",
    nonprofitHeroSubline:
      "We equip your nonprofit with WhatsApp/Voice tools to manage donations, volunteers, event registration, appointments, community reports, and communications—so you can serve your members and community",
    npCtaDonations: "Accept Donations",
    npCtaVolunteers: "Register Volunteers",
    npCtaEvents: "Manage Events",
    npCtaAppointments: "Book Appointments",

    // Section 1 - Donations
    npSection1Badge: "Secure Donations",
    npSection1Title: "Accept Donations via WhatsApp",
    npSection1Desc:
      "Enable your organization to accept donations (one-time or monthly) with suggested amounts, dedicated campaign links, and Zakat/Sadaqah tags",
    npSection1Feature1: "One-time & recurring donations",
    npSection1Feature2: "Suggested amounts & dedicated campaigns",
    npSection1Feature3: "Zakat/Sadaqah & restricted fund tags",
    npSection1Feature4: "Tax receipts & instant receipts",
    npDonationExampleClient: "I want to donate to the Winter Relief campaign.",
    npDonationExampleAgent:
      "Thank you! Choose 100 / 250 / other. One-time or monthly?",
    npDonationThankYou:
      "Thanks, {{name}}! Your {{amount}} supports {{campaign}}. Receipt: {{link}}.",
    npDonationRecurring:
      "Your monthly {{amount}} renews on {{date}}. Manage: {{portal_link}}.",

    // Section 2 - Volunteers
    npSection2Badge: "Volunteer Management",
    npSection2Title: "Volunteer Sign-ups & Shift Management",
    npSection2Desc:
      "Enable your organization to register volunteers, manage shifts with capacity, waitlists, and role requirements",
    npSection2Feature1: "Role & skill selection",
    npSection2Feature2: "Shift scheduling with capacity",
    npSection2Feature3: "Waitlists with auto-notify",
    npSection2Feature4: "QR check-in & hours logging",
    npSection2Feature5: "Document upload via secure links",
    npVolunteerExample:
      "Shift Sat 9–12 confirmed at Main Center. Safety briefing: {{link}}.",

    // Section 3 - Events & Ticketing
    npSection3Badge: "Events & Ticketing",
    npSection3Title: "Event Management & Registration",
    npSection3Desc:
      "Enable your organization to create public events (fundraisers, iftars, workshops) free or paid with quick registration and QR tickets",
    npSection3Feature1: "Free & paid events",
    npSection3Feature2: "One-tap WhatsApp registration",
    npSection3Feature3: "Family/child counts & accessibility notes",
    npSection3Feature4: "QR tickets & reminders",
    npSection3Feature5: "Live headcount & last-minute alerts",

    // Section 4 - Programs & Appointments
    npSection4Badge: "Programs & Appointments",
    npSection4Title: "Book Appointments for Programs & Services",
    npSection4Desc:
      "Enable your organization to book appointments for counseling, food-parcel pickup, tutoring, and advice clinics",
    npSection4Feature1: "Light intake forms in chat",
    npSection4Feature2: "Secure portal for sensitive docs",
    npSection4Feature3: "Appointment selection (in-person/virtual)",
    npSection4Feature4: "Reschedule/cancel links",
    npSection4Feature5: "Multi-language reminders",
    npAppointmentExample:
      "Your counseling appointment is Tue 3:30 PM (Room 2). Change: {{link}}.",

    // Section 5 - Case/Request Intake
    npSection5Badge: "Reports & Requests",
    npSection5Title: "Needs & Incident Reporting",
    npSection5Desc:
      "Enable your organization to receive reports (housing, medical, legal, utility) with photos/voice notes; route to staff; track outcomes",
    npSection5Feature1: "Describe issue with text, photos & location",
    npSection5Feature2: "Smart follow-up questions",
    npSection5Feature3: "Route to right program/team",
    npSection5Feature4: "Case card with priority & SLA",
    npSection5Feature5: "WhatsApp updates for family",
    npSection5SafetyNote:
      "AI triage is assistive and never replaces safeguarding or professional judgment.",

    // Section 6 - Communications
    npSection6Badge: "Effective Communication",
    npSection6Title: "Two-way Inbox & Consent-aware Broadcasts",
    npSection6Desc:
      "Enable your organization to communicate via WhatsApp/SMS/Email with templates, quick replies, and quiet hours",
    npSection6Feature1: "Unified inbox for all channels",
    npSection6Feature2: "Templates & quick replies",
    npSection6Feature3: "Internal notes & SLAs",
    npSection6Feature4: "Consent-aware broadcasts with quiet hours",
    npSection6Feature5: "Full Arabic/English with RTL support",
    npBroadcastExample:
      "Distribution at Al Rayyan Center moved to Wed 5 PM due to weather.",

    // Section 7 - Payments & Compliance
    npSection7Badge: "Payments & Compliance",
    npSection7Title: "Secure Payments & Tax Receipts",
    npSection7Desc:
      "Secure pay links; refunds/voids; recurring dunning; export to accounting",
    npSection7Feature1: "Stripe/Apple Pay/Google Pay",
    npSection7Feature2: "Tax receipts & Gift Aid statements",
    npSection7Feature3: "Consent logs & opt-in/out",
    npSection7Feature4: "Data retention controls",
    npSection7Feature5: "Audit logs",
    npSection7Feature6: "Sensitive documents via secure links",
    npSection7SecurityNote:
      "Don't share card/bank details in chat—use the secure payment link.",

    // Section 8 - CRM & Segments
    npSection8Badge: "Relationship Management",
    npSection8Title: "CRM & Community Segmentation",
    npSection8Desc:
      "Profiles for donors, volunteers, beneficiaries; tags and automated journeys",
    npSection8ProfilesTitle: "Profiles",
    npSection8Profile1: "Donors & monthly givers",
    npSection8Profile2: "Active volunteers & skills",
    npSection8Profile3: "Beneficiaries & programs",
    npSection8Profile4: "Language (Arabic/English)",
    npSection8SegmentsTitle: "Segments",
    npSection8Segment1: "New donor",
    npSection8Segment2: "Monthly giver",
    npSection8Segment3: "High-impact",
    npSection8Segment4: "Lapsed 12m",
    npSection8Segment5: "Active volunteer",
    npSection8Segment6: "Family w/ children",
    npSection8Segment7: "Arabic-first",

    // Section 9 - Analytics & Impact
    npSection9Badge: "Analytics & Impact",
    npSection9Title: "Analytics & Impact Metrics",
    npSection9Desc:
      "Donations by campaign/channel; recurring retention; volunteer hours; event attendance; program KPIs",
    npSection9Metric1: "Donations by campaign & channel",
    npSection9Metric2: "Recurring retention",
    npSection9Metric3: "Average gift & donor LTV",
    npSection9Metric4: "Volunteer hours & fill rates",
    npSection9Metric5: "Event attendance & ticket revenue",
    npSection9Metric6: "Program KPIs: cases opened/closed",
    npSection9DigestTitle: "Weekly Digest",
    npSection9DigestExample:
      "Week: +47 new donors; recurring retention 92%; 184 volunteer hours; 312 food parcels delivered.",

    // Section 10 - Integrations
    npSection10Badge: "Integrations",
    npSection10Title: "Integrate with Your Favorite Tools",
    npIntegration1: "Payments (Stripe/Apple/Google Pay)",
    npIntegration2: "Accounting (Xero/QuickBooks)",
    npIntegration3: "Calendars (Google/Outlook)",
    npIntegration4: "Storage (Drive/S3)",
    npIntegration5: "Maps & Location",
    npIntegration6: "Email/SMS providers",
    npIntegration7: "Webhooks & API",

    // Section 11 - Target Organizations
    npSection11Badge: "Who This Is For",
    npSection11Title: "Who We Serve",
    npOrg1: "Charities & NGOs",
    npOrg2: "Community centers",
    npOrg3: "Faith organizations (mosques/churches/temples)",
    npOrg4: "Youth & sports clubs",
    npOrg5: "Food banks",
    npOrg6: "Mutual-aid groups",
    npOrg7: "Foundations & student societies",

    // Section 12 - FAQs
    npSection12Badge: "FAQs",
    npSection12Title: "Frequently Asked Questions",
    npFAQ1Q: "Is Mawidi B2B?",
    npFAQ1A:
      "Yes. We enable your nonprofit's flows; we do not fundraise from the public ourselves.",
    npFAQ2Q: "Can donors set monthly gifts?",
    npFAQ2A: "Yes—with reminders and a self-serve portal link.",
    npFAQ3Q: "Gift Aid / tax receipts?",
    npFAQ3A: "Supported where applicable; downloadable receipts.",
    npFAQ4Q: "Multi-language?",
    npFAQ4A: "Full Arabic/English with RTL.",
    npFAQ5Q: "Data privacy?",
    npFAQ5A:
      "Encryption in transit/at rest; consent logs; secure document links; audit trails.",

    // Section 13 - Get Started
    npSection13Badge: "Get Started",
    npSection13Title: "Get Started",
    npSection13Desc: "What We Set Up For Your Organization",
    npSetupStep1: "Connect WhatsApp/phone; choose agent tone (AR/EN)",
    npSetupStep2:
      "Set up donation campaigns, recurring options, and receipt templates",
    npSetupStep3: "Create volunteer roles, shifts, and event pages (free/paid)",
    npSetupStep4: "Configure program appointments and case-intake categories",

    // Final CTA
    npCtaFinalTitle: "Amplify Your Organization's Impact Today",
    npCtaFinalDesc: "Join nonprofits using Mawidi",

    // B2B Notice
    npB2bNotice:
      "B2B: We enable your organization, we don't provide direct services to beneficiaries",

    // Target Organizations
    npTargetOrg1: "Community Health Services",
    npTargetOrg2: "Education Programs & Libraries",
    npTargetOrg3: "Environment & Sustainability",
    npTargetOrg4: "Housing & Community Development",
    npTargetOrg5: "Faith-Based Institutions",
    npTargetOrg6: "Child Welfare",
    npTargetOrg7: "Animal Welfare",
    npTargetOrg8: "Scholarships & Training",

    // Hotels & Accommodation Industry Page - English
    hotelsTitle: "Hotels & Accommodation",
    hotelsHeroTitle: "Equip Your Hotel with WhatsApp & Voice Booking Agents",
    hotelsHeroSubline:
      "Equip your hotel/aparthotel/holiday rentals with WhatsApp & Voice agents, real-time availability, secure pay links, and upsell flows—so guests choose rooms faster and you fill more nights",

    // New sections for hotels page
    hotelsWhatsappTitle: "WhatsApp Booking",
    hotelsWhatsappHeading: "Complete Booking System via WhatsApp",
    hotelsWhatsappDescription:
      "Enable your guests to search, book, and pay directly through WhatsApp - their preferred channel",
    hotelsWhatsappFeatures:
      "Search available rooms\nView pricing and offers\nInstant booking\nSecure payment\nAutomatic confirmation\nBooking management",

    hotelsAvailabilityTitle: "Availability & Rates",
    hotelsAvailabilityHeading: "Smart Room and Rate Management",
    hotelsAvailabilityDescription:
      "Advanced system for managing availability and dynamic pricing with direct integration to hotel systems",
    hotelsAvailabilityFeatures:
      "Real-time availability\nDynamic pricing\nSeasonal offers\nSpecial packages\nGroup rates\nLast-minute deals",

    hotelsPaymentTitle: "Secure Payments",
    hotelsPaymentHeading: "Multiple Secure Payment Solutions",
    hotelsPaymentDescription:
      "Accept payments through multiple methods with complete security and ease of use",
    hotelsPaymentFeatures:
      "Credit card payments\nApple Pay & Google Pay\nDeposits and full payment\nAutomatic refunds\nElectronic invoices\nFinancial reports",

    hotelsUpsellsTitle: "Upsells & Add-ons",
    hotelsUpsellsHeading: "Increase Revenue with Smart Offers",
    hotelsUpsellsDescription:
      "Suggest upgrades and additional services at the right time to increase booking value",
    hotelsUpsellsFeatures:
      "Room upgrades\nBreakfast\nAirport transfer\nLate checkout\nSpa packages\nTours and activities",

    hotelsCheckinTitle: "Check-in",
    hotelsCheckinHeading: "Smooth and Fast Check-in Process",
    hotelsCheckinDescription:
      "Simplify the check-in process while maintaining security and compliance",
    hotelsCheckinFeatures:
      "Online check-in\nSecure document upload\nElectronic signature\nDigital room keys\nPre-arrival information\nExpress check-in",

    hotelsCancellationsTitle: "Cancellations & Changes",
    hotelsCancellationsHeading: "Flexible Change Management",
    hotelsCancellationsDescription:
      "Quick and fair handling of cancellations and modifications with automatic policy application",
    hotelsCancellationsFeatures:
      "One-click cancellation\nAutomatic policy application\nInstant refunds\nEasy rescheduling\nWaitlist management\nAutomatic notifications",

    hotelsCRMTitle: "Guest Management",
    hotelsCRMHeading: "Build Lasting Relationships with Your Guests",
    hotelsCRMDescription:
      "Comprehensive CRM system to better understand your guests and provide personalized service",
    hotelsCRMFeatures:
      "Comprehensive guest profiles\nPreferences and notes\nStay history\nLoyalty programs\nPersonalized offers\nTargeted communication",

    hotelsCommunicationsTitle: "Communications",
    hotelsCommunicationsHeading: "Multi-channel Effective Communication",
    hotelsCommunicationsDescription:
      "Stay connected with your guests through their preferred channels",
    hotelsCommunicationsFeatures:
      "WhatsApp and SMS\nEmail\nAutomatic notifications\nScheduled messages\nReady templates\nQuick replies",

    hotelsVoiceTitle: "Voice Assistant",
    hotelsVoiceHeading: "Smart Voice Assistant 24/7",
    hotelsVoiceDescription:
      "Receive calls, answer inquiries, and take bookings at any time",
    hotelsVoiceFeatures:
      "24/7 automatic response\nMultiple languages\nPhone booking\nInquiry response\nStaff transfer\nCall recording",

    hotelsOperationsTitle: "Operations",
    hotelsOperationsHeading: "Streamline Operational Processes",
    hotelsOperationsDescription:
      "Automate routine tasks and improve team efficiency",
    hotelsOperationsFeatures:
      "Guest request management\nHousekeeping coordination\nMaintenance tracking\nInventory management\nStaff scheduling\nOperational reports",

    hotelsAnalyticsTitle: "Analytics",
    hotelsAnalyticsHeading: "Deep Insights for Better Decisions",
    hotelsAnalyticsDescription:
      "Comprehensive analytics to understand your hotel performance and market trends",
    hotelsAnalyticsFeatures:
      "Occupancy rate\nAverage room rate\nRevenue per room\nChannel performance\nGuest satisfaction\nFuture predictions",

    hotelsIntegrationsTitle: "Integrations",
    hotelsIntegrationsHeading: "Seamless Integration with Your Current Systems",
    hotelsIntegrationsDescription:
      "Connect with leading hotel management systems and channel managers",
    hotelsIntegrationsFeatures:
      "PMS systems\nChannel managers\nPayment gateways\nAccounting systems\nMarketing tools\nBooking platforms",

    hotelsSecurityTitle: "Security & Privacy",
    hotelsSecurityHeading: "Complete Protection for Your Hotel and Guest Data",
    hotelsSecurityDescription:
      "Highest security and privacy standards to ensure sensitive information protection",
    hotelsSecurityFeatures:
      "Full encryption\nPCI DSS compliance\nPersonal data protection\nAutomatic backups",

    hotelsCTATitle: "Start Your Hotel Digital Transformation Journey",
    hotelsCTADescription:
      "Join hundreds of hotels using Mawidi to enhance guest experience and increase revenue",
    hotelsB2BNote:
      "Mawidi is B2B. We don't sell rooms to travelers. We provide tools your property uses to enable WhatsApp/Voice bookings with your customers",
    hotelCtaStartFree: "Start free",
    hotelCtaBookDemo: "Book a demo",
    hotelCtaTalkSales: "Talk to sales",

    // Who this is for
    hotelsWhoForTitle: "Who this is for",
    hotelsWhoFor1: "Hotels",
    hotelsWhoFor2: "Boutique stays",
    hotelsWhoFor3: "Serviced apartments",
    hotelsWhoFor4: "Vacation rentals",
    hotelsWhoFor5: "Hostels",
    hotelsWhoFor6: "Resorts",

    // What Mawidi enables
    hotelsEnablesTitle: "What Mawidi Enables",
    hotelsEnablesSubtitle:
      "Everything below describes capabilities you switch on for your property; Mawidi does not sell inventory to end-guests",
    hotelsEnable1Title: "WhatsApp Booking Agent",
    hotelsEnable1Desc:
      "Handles room discovery, availability, pricing, policies, and books with deposit or full payment",
    hotelsEnable2Title: "Voice Agent",
    hotelsEnable2Desc:
      "Answers calls in AR/EN, checks dates, holds rooms, and sends pay links by SMS/WA",
    hotelsEnable3Title: "Availability & Rates",
    hotelsEnable3Desc:
      "Pulled from your PMS/channel manager; upsells (breakfast, late checkout, airport transfer, spa)",
    hotelsEnable4Title: "Two-way Inbox",
    hotelsEnable4Desc:
      "WA/SMS/Email + Broadcasts for pre-arrival info, offers, and alerts",
    hotelsEnable5Title: "Guest CRM & Loyalty",
    hotelsEnable5Desc:
      "With consent, language (AR/EN), preferences, and stay history",
    hotelsEnable6Title: "Payments & Deposits",
    hotelsEnable6Desc:
      "Stripe/Apple/Google Pay, refunds & pre-auth for incidentals",
    hotelsEnable7Title: "Check-in & Docs",
    hotelsEnable7Desc:
      "Secure ID upload, e-registration card, arrival time capture",

    // Section 1: WhatsApp Booking
    hotelsSection1Badge: "WhatsApp Booking",
    hotelsSection1Title: "WhatsApp Booking",
    hotelsSection1Desc: "Guest asks, agent responds—configured by you",
    hotelsSection1FlowsTitle: "Common flows it handles",
    hotelsSection1Flow1: '"Do you have a King Sea View from Oct 10–13?"',
    hotelsSection1Flow2: '"Is breakfast included? Late checkout possible?"',
    hotelsSection1Flow3: '"We\'re 2 adults + 1 child—can we get a cot?"',
    hotelsSampleChat: "Example replies",
    hotelsChat1ArGuest: "هل يوجد غرفة كينغ مطلة على البحر من 10-13 أكتوبر؟",
    hotelsChat1ArAgent:
      "متوفر غرفة كينغ مطلة على البحر من 10-13 أكتوبر بسعر 620 ر.ق/ليلة (الإفطار +60 ر.ق). هل نؤكد الحجز بعربون 200 ر.ق؟",
    hotelsChat1EnGuest: "Do you have a King Sea View from Oct 10-13?",
    hotelsChat1EnAgent:
      "King Sea View is available Oct 10-13 at QAR 620/night (breakfast +QAR 60). Reserve now with a QAR 200 deposit?",
    hotelsQuickReplies: "Quick-reply chips",
    hotelsQuickReply1: "See rooms",
    hotelsQuickReply2: "Next dates",
    hotelsQuickReply3: "Breakfast",
    hotelsQuickReply4: "Late checkout",
    hotelsQuickReply5: "Pay now",
    hotelsQuickReply6: "Cancel policy",
    hotelsRoomCardsTitle: "Room cards the agent can send",
    hotelsRoomCard1: "Photos",
    hotelsRoomCard2: "Bedding (King/Twin/Family)",
    hotelsRoomCard3: "Max occupancy",
    hotelsRoomCard4: "Inclusions (breakfast/parking)",
    hotelsRoomCard5: "Policies (cancel/change)",
    hotelsRoomCard6: "CTA: Reserve / Pay",

    // Section 2: Availability & Rates
    hotelsSection2Badge: "Availability & Rates",
    hotelsSection2Title: "Availability & Rates",
    hotelsSection2Desc:
      "Real-time date picker & rate plans (BAR, member, corporate)",
    hotelsSection2FeaturesTitle: "Features",
    hotelsSection2Feature1:
      "Derived pricing (extra adult/child), child policies, min/max stay, advance purchase",
    hotelsSection2Feature2:
      "Waitlist: if fully booked, capture interest and auto-notify when nights open",
    hotelsSection2Feature3:
      "Advance purchase, member rates, and corporate plans",
    hotelsSection2WaitlistTitle: "Waitlist message",
    hotelsSection2WaitlistArMsg:
      "تم فتح ديلوكس كينغ لتواريخ 11-13 أكتوبر. احجز خلال 30 دقيقة: {{link}}",
    hotelsSection2WaitlistEnMsg:
      "A Deluxe King opened for Oct 11-13. Claim in 30 min: {{link}}",

    // Section 3: Booking & Payment Flow
    hotelsSection3Badge: "Booking & Payment Flow",
    hotelsSection3Title: "Booking & Payment Flow",
    hotelsSection3Step1Title: "Step 1 – Select room & rate",
    hotelsSection3Step1Desc: "Show inclusions, cancellation window, taxes/fees",
    hotelsSection3Step2Title: "Step 2 – Guest details",
    hotelsSection3Step2Desc:
      "Names, contacts, language (AR/EN), arrival time, notes",
    hotelsSection3Step3Title: "Step 3 – Pay",
    hotelsSection3Step3Desc:
      "Deposit or full amount; pre-auth for incidentals optional",
    hotelsSection3Step4Title: "Step 4 – Confirmation",
    hotelsSection3Step4Desc:
      "WhatsApp + Email + .ics calendar; link to manage booking",
    hotelsSection3PaymentMicrocopy: "Payment microcopy",
    hotelsSection3PaymentArMsg:
      "ادفع عربون 200 ر.ق الآن؛ الباقي عند تسجيل الوصول",
    hotelsSection3PaymentEnMsg: "Pay QAR 200 deposit now; balance on check-in",

    // Section 4: Upsells & Add-ons
    hotelsSection4Badge: "Upsells & Add-ons",
    hotelsSection4Title: "Upsells & Add-ons",
    hotelsSection4Desc: "Increase revenue through smart, timely offers",
    hotelsSection4BeforeTitle: "Before payment",
    hotelsSection4Before1: "Room upgrade",
    hotelsSection4Before2: "Breakfast",
    hotelsSection4Before3: "Airport pickup",
    hotelsSection4Before4: "Late checkout",
    hotelsSection4Before5: "Crib/cot",
    hotelsSection4Before6: "Extra bed",
    hotelsSection4AfterTitle: "Post-booking",
    hotelsSection4After1: "Spa",
    hotelsSection4After2: "Dinner",
    hotelsSection4After3: "Tours",
    hotelsSection4After4: "Parking",
    hotelsSection4After5: "Early check-in",
    hotelsSection4PromptsTitle: "Upsell prompts",
    hotelsSection4PromptAr: "إضافة استقبال من المطار (+90 ر.ق)؟",
    hotelsSection4PromptEn: "Add Airport Pickup (+QAR 90)?",
    hotelsSection4PricingNote:
      "Price shown per night/once; occupancy-aware availability",

    // Section 5: Pre-arrival, Check-in & ID
    hotelsSection5Badge: "Pre-arrival, Check-in & ID",
    hotelsSection5Title: "Pre-arrival, Check-in & ID",
    hotelsSection5Desc: "Seamless and secure guest arrival process",
    hotelsSection5Feature1:
      "Secure link to upload ID/passport (not inside chat), e-sign reg card, confirm ETA",
    hotelsSection5Feature2:
      "Send arrival instructions, parking/map pins, and gate/concierge contacts",
    hotelsSection5Feature3:
      "Offer online check-in windows to reduce front-desk queues",
    hotelsSection5SecurityTitle: "Security note",
    hotelsSection5SecurityArMsg:
      "لخصوصيتك، الرجاء استخدام الرابط الآمن للهوية—لا تُرسل الوثائق داخل الدردشة",
    hotelsSection5SecurityEnMsg:
      "For your privacy, please use the secure link for ID—don't send documents in chat",

    // Section 6: Changes, Cancellations & Refunds
    hotelsSection6Badge: "Changes, Cancellations & Refunds",
    hotelsSection6Title: "Changes, Cancellations & Refunds",
    hotelsSection6Desc: "Full flexibility with automatic policy enforcement",
    hotelsSection6Feature1:
      "One-tap Reschedule/Cancel inside WhatsApp with policy enforcement",
    hotelsSection6Feature2:
      "Automated refunds/credit notes per rules; audit trail",
    hotelsSection6PolicyTitle: "Policy snippet",
    hotelsSection6PolicyArMsg:
      "إلغاء مجاني حتى 48 ساعة قبل الوصول؛ بعد ذلك تُحتسب ليلة واحدة",
    hotelsSection6PolicyEnMsg:
      "Free cancellation until 48h before arrival; then 1 night charged",

    // Section 7: Guest CRM & Loyalty
    hotelsSection7Badge: "Guest CRM & Loyalty",
    hotelsSection7Title: "Guest CRM & Loyalty",
    hotelsSection7Desc: "Build long-term relationships with your guests",
    hotelsSection7ProfilesTitle: "Profiles",
    hotelsSection7ProfilesDesc:
      "Preferences (high floor, pillows), occasions (birthday), languages, stay history",
    hotelsSection7SegmentsTitle: "Segments",
    hotelsSection7SegmentsDesc: "VIP, Long-stay, Corporate, Family, Lapsed 12m",
    hotelsSection7LoyaltyTitle: "Loyalty",
    hotelsSection7LoyaltyDesc:
      "Vouchers, points, tier perks; consent-aware messaging",

    // Section 8: Communications That Convert
    hotelsSection8Badge: "Communications That Convert",
    hotelsSection8Title: "Communications That Convert",
    hotelsSection8InboxTitle: "Two-way inbox",
    hotelsSection8InboxDesc:
      "WA/SMS/Email with templates, internal notes, SLAs",
    hotelsSection8BroadcastsTitle: "Broadcasts",
    hotelsSection8BroadcastsDesc:
      "Respect quiet hours & consent: weather alerts, facility updates, limited offers",
    hotelsSection8TemplatesTitle: "Templates",
    hotelsSection8TemplateAr:
      "ستجهز غرفتك الساعة 2:00 م. هل ترغب في تسجيل وصول مبكر (+120 ر.ق)؟",
    hotelsSection8TemplateEn:
      "Your room will be ready at 2:00 PM. Need early check-in (+QAR 120)?",

    // Section 9: Voice Agent
    hotelsSection9Badge: "Voice Agent",
    hotelsSection9Title: "Voice Agent",
    hotelsSection9Desc:
      "AR/EN phone flows: check dates, quote total, hold room, send pay link, manage booking",
    hotelsSection9FeaturesTitle: "Features",
    hotelsSection9Feature1: "Recognizes caller ID; pulls booking context",
    hotelsSection9Feature2: "Hands off to staff as needed",
    hotelsSection9Feature3: "Transcript lands in thread",
    hotelsSection9Feature4: "Manage booking",
    hotelsSection9OpenerTitle: "Opener",
    hotelsSection9OpenerAr:
      "مرحبًا بكم في {{property}}. أتحقق من التوفر والأسعار وأرسل رابط الدفع",
    hotelsSection9OpenerEn:
      "Welcome to {{property}}. I can check availability, quote rates, and send a pay link",

    // Section 10: Operations & Housekeeping
    hotelsSection10Badge: "Operations & Housekeeping",
    hotelsSection10Title: "Operations & Housekeeping",
    hotelsSection10Desc: "Streamline internal operations and guest service",
    hotelsSection10Feature1:
      "Guests can log requests via WhatsApp (extra towels, crib, maintenance)",
    hotelsSection10Feature2:
      "Tickets route to housekeeping/engineering with priority & SLA; photos/voice notes allowed",
    hotelsSection10Feature3:
      "Post-stay feedback (CSAT/NPS) → internal ticket if score low; request public review if ≥4★",

    // Section 11: Analytics & Owner Digest
    hotelsSection11Badge: "Analytics & Owner Digest",
    hotelsSection11Title: "Analytics & Owner Digest",
    hotelsSection11MetricsTitle: "Metrics",
    hotelsSection11Metric1: "Pick-up pace",
    hotelsSection11Metric2: "Conversion by channel (web/WA/voice/OTA assist)",
    hotelsSection11Metric3: "Upsell take-rate",
    hotelsSection11Metric4: "Cancellation reasons",
    hotelsSection11Metric5: "No-show %",
    hotelsSection11Metric6: "ADR/RevPAR proxy*",
    hotelsSection11Metric7: "Campaign ROI",
    hotelsSection11Metric8: "Staffing hints",
    hotelsSection11DigestTitle: "Weekly digest",
    hotelsSection11DigestDesc: "To Email/WhatsApp with highlights",
    hotelsSection11DigestNote:
      "*Use your PMS as source of truth for official ADR/RevPAR",

    // Section 12: Integrations
    hotelsSection12Badge: "Integrations",
    hotelsSection12Title: "Integrations",
    hotelsSection12Int1Title: "PMS & Channel Managers",
    hotelsSection12Int1Desc: "Inventory/rates, bookings, folios",
    hotelsSection12Int2Title: "Payments",
    hotelsSection12Int2Desc:
      "Stripe/Apple/Google Pay (deposits, pre-auth, refunds)",
    hotelsSection12Int3Title: "KYC/ID & e-Sign",
    hotelsSection12Int3Desc: "Secure uploads, reg card signing",
    hotelsSection12Int4Title: "Accounting",
    hotelsSection12Int4Desc: "Xero/QuickBooks (payouts, invoices)",
    hotelsSection12Int5Title: "Maps & Messaging",
    hotelsSection12Int5Desc: "Directions, WhatsApp/SMS/Email providers",
    hotelsSection12Int6Title: "Storage",
    hotelsSection12Int6Desc:
      "Drive/S3 for signed PDFs & media (expiring links)",

    // Section 13: Security & Privacy
    hotelsSection13Badge: "Security & Privacy",
    hotelsSection13Title: "Security & Privacy",
    hotelsSection13Feature1:
      "Encryption in transit/at rest; role-based access; audit logs",
    hotelsSection13Feature2:
      "Consent & language preferences; quiet hours; RTL for Arabic",
    hotelsSection13Feature3: "Sensitive documents via secure portal, not chat",
    hotelsSection13Feature4:
      "Data export/delete on verified request; retention controls per policy",

    // FAQs
    hotelsFAQBadge: "FAQs",
    hotelsFAQTitle: "Frequently Asked Questions",
    hotelsFAQ1Q: "Do you collect payments in WhatsApp?",
    hotelsFAQ1A:
      "Payments are via secure links (Stripe/Apple/Google Pay), never card numbers in chat",
    hotelsFAQ2Q: "Can we show corporate or member rates?",
    hotelsFAQ2A: "Yes—rate plans & eligibility rules can surface in the agent",
    hotelsFAQ3Q: "Early check-in/late checkout logic?",
    hotelsFAQ3A: "Configurable with yield & housekeeping readiness",
    hotelsFAQ4Q: "Multi-property?",
    hotelsFAQ4A: "Supported—locations, languages, teams, and roll-up analytics",

    // Get started
    hotelsGetStartedTitle: "Get started",
    hotelsGetStartedSubtitle: "Activate your property in 5 simple steps",
    hotelsGetStarted1: "Connect WhatsApp/phone; choose agent tone (AR/EN)",
    hotelsGetStarted2: "Link PMS/channel manager for availability & rates",
    hotelsGetStarted3: "Configure deposits, pre-auth, policies, and upsells",
    hotelsGetStarted4: "Enable secure ID upload & e-registration card",
    hotelsGetStarted5: "Turn on broadcasts, feedback, and owner digest",

    // Food & Leisure Industry Page (Sales-Focused)
    foodLeisureTitle: "Restaurant & Hospitality Solutions",
    foodLeisureMetaDesc:
      "Stop no-show losses. Get WhatsApp payments, automated bookings, and voice agents for your GCC restaurant",
    foodLeisureIncludes: "Restaurants • Cafés • Hotels • Entertainment venues",

    // Hero - Problem Statement
    foodLeisureHeroTitle: "Stop Losing 30% of Your Revenue to No-Shows",
    foodLeisureHeroSubline:
      "Gulf restaurants lose millions in SAR annually from cancelled bookings, chaotic schedules, and overwhelmed staff. Mawidi solves this with WhatsApp booking and automated deposits.",
    foodLeisureStat1: "of revenue lost to no-shows",
    foodLeisureStat2: "daily wasted by staff on calls",
    foodLeisureStat3: "of bookings cancelled last-minute",
    foodLeisureCTADemo: "Book a Demo",
    foodLeisureCTAWhatsApp: "Chat on WhatsApp",

    // Pain Points
    foodLeisurePainBadge: "Challenges You Face",
    foodLeisurePainTitle: "Why Restaurants Lose Money Every Day",
    foodLeisurePainSubtitle:
      "These are the real problems costing your restaurant thousands in SAR monthly",

    foodLeisurePain1Title: "No-Shows Cost You a Fortune",
    foodLeisurePain1Desc:
      "Every empty table is lost revenue. Last-minute cancellations mean empty seats and wasted food prep.",
    foodLeisurePain1Impact:
      "Average loss: 15,000-40,000 SAR monthly for mid-sized restaurant",

    foodLeisurePain2Title: "Manual Booking Chaos",
    foodLeisurePain2Desc:
      "Endless phone calls, paper notebooks, double bookings, and WhatsApp messages lost in the noise. Your team is drowning in manual management.",
    foodLeisurePain2Impact:
      "Staff spend 4-6 hours daily managing bookings instead of serving customers",

    foodLeisurePain3Title: "Staff Under Constant Pressure",
    foodLeisurePain3Desc:
      "Calls during rush hour, angry customers, missed reservations - your team is exhausted and mistakes are mounting.",
    foodLeisurePain3Impact:
      "25% higher staff turnover due to stress and burnout",

    // Solution Overview
    foodLeisureSolutionBadge: "Complete Solution",
    foodLeisureSolutionTitle:
      "How Mawidi Turns Your Restaurant Into a Profit Machine",
    foodLeisureSolutionSubtitle:
      "One system that stops losses, increases bookings, and gives hours back to your team - all via WhatsApp",

    foodLeisureSolution1Title: "Automated WhatsApp Bookings",
    foodLeisureSolution1Desc:
      "Your customers love WhatsApp. Now they can book directly without calls or waiting.",
    foodLeisureSolution1Point1: "Instant 24/7 responses in Arabic and English",
    foodLeisureSolution1Point2: "Show available times and instant confirmation",
    foodLeisureSolution1Point3: "Auto-reminders reduce no-shows by 85%",

    foodLeisureSolution2Title: "Prepayments Protect Your Revenue",
    foodLeisureSolution2Desc:
      "Request deposits for peak times bookings. No more empty tables.",
    foodLeisureSolution2Point1:
      "Secure payment links via Mada, Apple Pay, digital wallets",
    foodLeisureSolution2Point2: "Auto-refund on attendance - no hassle",
    foodLeisureSolution2Point3: "Reduce no-shows from 30% to just 3%",

    foodLeisureSolution3Title: "Voice Agent for Overflow Calls",
    foodLeisureSolution3Desc:
      "When your team is busy, the voice agent answers calls and books appointments.",
    foodLeisureSolution3Point1: "Handles overflow during peak hours",
    foodLeisureSolution3Point2: "Speaks Gulf Arabic and English fluently",
    foodLeisureSolution3Point3:
      "Transfers to staff when needed - assistant not replacement",

    // Key Features with Benefits
    foodLeisureFeaturesTitle: "Features That Translate Directly to Profit",
    foodLeisureFeaturesSubtitle:
      "Every feature designed to save money, increase revenue, or save time",

    foodLeisureFeature1Title: "Smart Multi-Channel Booking System",
    foodLeisureFeature1Desc:
      "Book via WhatsApp, website, voice calls, or directly from your team. Everything in one place.",
    foodLeisureFeature1Benefit:
      "💰 40% increase in bookings by making it easier",

    foodLeisureFeature2Title: "Automated Deposit Collection",
    foodLeisureFeature2Desc:
      "Request prepayments for weekend/holiday bookings and large parties. Auto-refund on attendance.",
    foodLeisureFeature2Benefit:
      "💰 Recover 25,000-50,000 SAR monthly in lost revenue",

    foodLeisureFeature3Title: "Smart Waitlists",
    foodLeisureFeature3Desc:
      "Customers join with one tap, receive WhatsApp updates, and confirm attendance. No more chaotic waiting.",
    foodLeisureFeature3Benefit: "⏰ Save 2-3 hours daily managing waitlists",

    foodLeisureFeature4Title: "QR Code Table Ordering",
    foodLeisureFeature4Desc:
      "Customers scan, order, and pay - no waiting for servers. Increases table turnover and satisfaction.",
    foodLeisureFeature4Benefit:
      "💰 15-20% revenue increase through faster service",

    // ROI & Results
    foodLeisureROIBadge: "Real Results",
    foodLeisureROITitle: "Results Restaurants Achieve with Mawidi",
    foodLeisureROISubtitle:
      "Real numbers from restaurants using Mawidi across the Gulf",

    foodLeisureROI1: "reduction in no-shows",
    foodLeisureROI2: "increase in revenue",
    foodLeisureROI3: "daily staff time saved",
    foodLeisureROI4: "customer satisfaction rate",

    foodLeisureTestimonialQuote:
      "Before Mawidi we lost 8-10 tables weekly to no-shows. Now? Less than one table. The automated deposit changed everything. We recovered over 35,000 SAR monthly.",
    foodLeisureTestimonialName: "Ahmed Al-Shammari",
    foodLeisureTestimonialRole: "Owner, Al-Bayt Lebanese Restaurant, Riyadh",

    // Social Proof
    foodLeisureSocialProofTitle:
      "Trusted by Hundreds of Restaurants Across the Gulf",
    foodLeisureSocialProofSubtitle: "From small cafés to large chains",
    foodLeisureProof1: "Active restaurants & cafés",
    foodLeisureProof2: "Monthly bookings",
    foodLeisureProof3: "GCC countries",
    foodLeisureProof4: "Live support",

    // How It Works
    foodLeisureHowItWorksTitle: "Get Started in 3 Simple Steps",
    foodLeisureHowItWorksSubtitle:
      "From signup to first booking in under one hour",

    foodLeisureStep1Title: "Quick Setup (15 minutes)",
    foodLeisureStep1Desc:
      "Add your menu, draw your floor plan, connect your business WhatsApp. We help you every step.",

    foodLeisureStep2Title: "Enable Payments & Bookings",
    foodLeisureStep2Desc:
      "Connect payment gateway (Mada/Apple Pay), set which bookings require deposit, configure availability rules.",

    foodLeisureStep3Title: "Start Receiving Bookings",
    foodLeisureStep3Desc:
      "Share booking link on Instagram and website, place QR codes on tables, let Mawidi handle the rest automatically.",

    // Final CTA
    foodLeisureFinalCTATitle: "Ready to Stop Losing Money?",
    foodLeisureFinalCTASubtitle:
      "Join 300+ restaurants and cafés across the Gulf protecting their revenue and increasing profits with Mawidi",
    foodLeisureFinalCTA1: "Start 14-Day Free Trial",
    foodLeisureFinalCTA2: "Book a Demo",
    foodLeisureFinalCTANote:
      "No credit card required • Cancel anytime • 24/7 support in Arabic",

    // Sports & Academies Page Translations - English
    sportsAcademiesTitle: "Sports & Academies",
    sportsAcademiesHeroTitle:
      "Equip your sports academy with WhatsApp & Voice agents, class booking, memberships, waitlists, and payments",
    sportsAcademiesHeroSubline:
      "B2B platform—we provide tools your academy uses to enable member bookings, trials, waitlists, payments, reminders, and WhatsApp/Voice conversations with your customers",
    saCtaStartFree: "Start free",
    saCtaBookDemo: "Book a demo",
    saCtaTalkSales: "Talk to sales",

    // Who This Is For
    saWhoForTitle: "Who this is for",
    saWhoForDesc:
      "Our solutions are designed for all types of sports facilities and academies",
    saWhoFor1: "Football & futsal",
    saWhoFor2: "Swimming",
    saWhoFor3: "Martial arts",
    saWhoFor4: "Tennis/Pickleball",
    saWhoFor5: "Dance",
    saWhoFor6: "Athletics",
    saWhoFor7: "Multi-sport camps",
    saWhoFor8: "Youth academies & after-school clubs",

    // What Mawidi Enables
    saWhatEnablesTitle: "What Mawidi enables",
    saWhatEnablesDesc:
      "Everything below describes capabilities you switch on for your academy; Mawidi does not run your classes or charge your customers directly",
    saFeature1Title: "WhatsApp Sales/Support Agent",
    saFeature1Desc:
      "Answers FAQs, offers class slots, enrolls trials, sends pay links, handles reschedules",
    saFeature2Title: "Class & Course Booking",
    saFeature2Desc:
      "Drop-in, blocks, terms, memberships & passes, waitlists that auto-fill cancellations",
    saFeature3Title: "Payments & Deposits",
    saFeature3Desc:
      "Stripe/Apple/Google Pay with receipts and refunds per your policy",
    saFeature4Title: "Two-way Inbox + Broadcasts",
    saFeature4Desc:
      "WA/SMS/Email for schedule changes, weather alerts, and promos",
    saFeature5Title: "Coach Portal",
    saFeature5Desc: "Attendance (QR), notes, and progress badges",
    saFeature6Title: "Family CRM",
    saFeature6Desc: "Consent, preferred language (AR/EN), and segments",
    saFeature7Title: "Voice Agent",
    saFeature7Desc: "Answers calls and performs the same flows hands-free",

    // WhatsApp Agent Section
    saWhatsAppBadge: "WhatsApp Agent",
    saWhatsAppTitle: "WhatsApp Agent — what members experience",
    saWhatsAppDesc:
      "You configure the flows; your families message your WhatsApp number",
    saWhatsAppQuestionsTitle: "Typical questions it handles",
    saWhatsAppQuestion1: "Class times for Under-10 Football?",
    saWhatsAppQuestion2: "Trial lesson for swimming this week?",
    saWhatsAppQuestion3: "Can we pause membership during travel?",
    saWhatsAppQuestion4: "Today's court availability for 6-7pm?",
    saSampleChat: "Sample Chat",
    saChatUser1: "Class times for Under-10 Football?",
    saChatAgent1:
      "Under-10 Football: Tue 5:00 PM or Thu 6:30 PM. Would you like to reserve a trial or join the term?",
    saQuickReplies: "Quick-reply chips",
    saQuickReply1: "Trial",
    saQuickReply2: "Join term",
    saQuickReply3: "Fees",
    saQuickReply4: "Coach info",
    saQuickReply5: "Reschedule",
    saQuickReply6: "Cancel",
    saQuickReply7: "Pay now",
    saQuickReply8: "Policy",

    // Booking Models
    saBookingModelsTitle: "Booking models we support",
    saBookingModelsDesc: "Complete flexibility in how you offer your services",
    saBookingModel1Title: "Drop-in classes",
    saBookingModel1Desc: "Pay-per-session",
    saBookingModel2Title: "Blocks/Terms",
    saBookingModel2Desc: "e.g., 8-week course with set dates",
    saBookingModel3Title: "Memberships",
    saBookingModel3Desc: "Monthly/term—unlimited or X classes/wk",
    saBookingModel4Title: "Passes",
    saBookingModel4Desc: "10-class pack; expiry rules",
    saBookingModel5Title: "Trials/Try-outs",
    saBookingModel5Desc: "One-time or discounted intro",
    saBookingModel6Title: "Camps & Tournaments",
    saBookingModel6Desc: "Multi-day, capacity, teams",

    // Timetables, Capacity & Waitlists
    saTimetablesBadge: "Timetables & Capacity",
    saTimetablesTitle: "Timetables, Capacity & Waitlists",
    saTimetablesDesc:
      "Publish timetables with coach, level, capacity, and skill prerequisites",
    saTimetablesFeature1: "Waitlists auto-notify when a seat opens",
    saTimetablesFeature2: "Auto-claim window (e.g., 15 min)",
    saTimetablesFeature3: "Attendance via QR on arrival",
    saWaitlistMessageTitle: "Waitlist message",
    saWaitlistMessageAr:
      "A spot in Level 2 Swim (4:30 PM) just opened. Claim in 15 min: {{link}}",
    saWaitlistMessageEn:
      "A spot in Level 2 Swim (4:30 PM) just opened. Claim in 15 min: {{link}}",
    saCapacityManagementTitle: "Capacity Management",
    saCapacityClass1: "Under-10 Football",
    saCapacityClass2: "Swimming Level 2",
    saCapacityClass3: "Beginner Karate",
    saWaitlist: "waitlist",

    // Memberships & Passes
    saMembershipsTitle: "Memberships & Passes",
    saMembershipsDesc:
      "Tiers (Basic/Plus/VIP), freeze rules, guest passes, and family bundles",
    saMembershipBasic: "Basic",
    saMembershipBasicPrice: "QAR 200/month",
    saMembershipBasicFeature1: "4 classes/month",
    saMembershipBasicFeature2: "24hr advance booking",
    saMembershipBasicFeature3: "Free cancellation",
    saMembershipPlus: "Plus",
    saMembershipPlusPrice: "QAR 350/month",
    saMembershipPlusFeature1: "8 classes/month",
    saMembershipPlusFeature2: "Priority booking",
    saMembershipPlusFeature3: "1 guest pass",
    saMembershipPlusFeature4: "7-day freeze",
    saMembershipVIP: "VIP",
    saMembershipVIPPrice: "QAR 600/month",
    saMembershipVIPFeature1: "Unlimited classes",
    saMembershipVIPFeature2: "Instant booking",
    saMembershipVIPFeature3: "2 guest passes",
    saMembershipVIPFeature4: "14-day freeze",
    saMembershipVIPFeature5: "Private sessions",
    saPopular: "Most popular",
    saRenewalReminderTitle: "Renewal reminder",
    saRenewalReminderAr:
      "Your Plus membership renews on {{date}}. Manage plan or update payment: {{link}}",
    saRenewalReminderEn:
      "Your Plus membership renews on {{date}}. Manage plan or update payment: {{link}}",

    // Payments
    saPaymentsBadge: "Payments & Deposits",
    saPaymentsTitle: "Payments, Deposits & Refunds",
    saPaymentsDesc:
      "Pay links in WhatsApp/Email; deposits for trials or peak sessions",
    saPaymentsFeature1: "Split payments for siblings",
    saPaymentsFeature2: "Promo codes",
    saPaymentsFeature3: "Gift vouchers",
    saPaymentsFeature4: "Refunds and credit notes per your policy",
    saPaymentExampleTitle: "Payment example",
    saPaymentExampleAr: "Pay QAR 120 to confirm Saturday's class for Omar",
    saPaymentExampleEn: "Pay QAR 120 to confirm Saturday's class for Omar",
    saPaymentAmount: "Amount",
    saPaymentFor: "For",
    saPaymentForClass: "Saturday's class",
    saPayNow: "Pay Now",
    saPaymentFlexibleNote:
      "Flexible pricing set by you according to your academy policy",

    // Voice Agent
    saVoiceBadge: "Voice Agent",
    saVoiceTitle: "Voice Agent",
    saVoiceDesc:
      "EN/AR phone flows: check class times, book/reschedule, hear fees, send pay links",
    saVoiceFeaturesTitle: "Features",
    saVoiceFeature1: "Recognizes caller ID",
    saVoiceFeature2: "Pulls family profile",
    saVoiceFeature3: "Drops transcript into same thread",
    saVoiceFeature4: "Report absence",
    saVoiceFeature5: "Voice payment processing",
    saVoiceOpeningTitle: "Opening line",
    saVoiceOpeningAr:
      "Welcome to {{academy}}. I can help with bookings, trials, and schedule changes",
    saVoiceOpeningEn:
      "Welcome to {{academy}}. I can help with bookings, trials, and schedule changes",

    // Communications
    saCommunicationsBadge: "Communications",
    saCommunicationsTitle: "Communications",
    saCommunicationsDesc:
      "Effective communication with families across multiple channels",
    saCommunicationsInboxTitle: "Two-way inbox",
    saCommunicationsInboxDesc:
      "For WhatsApp/SMS/Email with quick replies, templates, internal notes, SLAs",
    saCommunicationsBroadcastsTitle: "Broadcasts",
    saCommunicationsBroadcastsDesc:
      "Weather alerts, coach illness, venue changes, term enrollment windows, camp promos",
    saTemplateType1: "Venue change",
    saTemplate1Ar: "Swimming Level 3 moved to Pool B today",
    saTemplate1En: "Swimming Level 3 moved to Pool B today",
    saTemplateType2: "Weather alert",
    saTemplate2Ar: "Outdoor training cancelled due to weather - moved indoors",
    saTemplate2En: "Outdoor training cancelled due to weather - moved indoors",
    saTemplateType3: "Special offer",
    saTemplate3Ar: "20% off summer camp - book before Friday!",
    saTemplate3En: "20% off summer camp - book before Friday!",

    // Coach Portal
    saCoachPortalBadge: "Coach Portal",
    saCoachPortalTitle: "Coach Portal",
    saCoachPortalDesc:
      "Powerful tools for coaches to manage classes and track student progress",
    saCoachPortalFeature1Title: "Today's roster",
    saCoachPortalFeature1Desc:
      "Medical/parent notes, emergency contacts (read-only), attendance QR",
    saCoachPortalFeature2Title: "Per-student tags & progress",
    saCoachPortalFeature2Desc: "Belt levels, stroke technique, match fitness",
    saCoachPortalFeature3Title: "Incident log",
    saCoachPortalFeature3Desc: "Message hand-off to admin if follow-up needed",
    saCoachPortalSafetyTitle: "Safety note",
    saCoachPortalSafetyText:
      "Sensitive data stays in your secure portal; not stored in chat",

    // Family CRM
    saFamilyCRMBadge: "Family CRM",
    saFamilyCRMTitle: "Family CRM & Segmentation",
    saFamilyCRMDesc:
      "Household profiles (guardians, siblings), preferred language, consent flags, interests, and history",
    saFamilyProfilesTitle: "Family profiles",
    saFamilyProfilesDesc: "Comprehensive family data management",
    saFamilyProfilesFeature1: "Guardians and siblings",
    saFamilyProfilesFeature2: "Preferred language (AR/EN)",
    saFamilyProfilesFeature3: "Consent flags",
    saFamilyProfilesFeature4: "History and achievements",
    saSegmentationTitle: "Segmentation",
    saSegmentationDesc: "Smart targeting of families",
    saSegment1: "New this term",
    saSegment2: "Lapsed 60-90d",
    saSegment3: "Advanced candidates",
    saSegment4: "Birthday month",
    saSegment5: "Trial not converted",
    saWinBackTitle: "Win-back offer",
    saWinBackAr:
      "We'd love to see Maya back—20% off this week's Ballet Level 1",
    saWinBackEn:
      "We'd love to see Maya back—20% off this week's Ballet Level 1",

    // Safety & Compliance
    saSafetyBadge: "Safety & Compliance",
    saSafetyTitle: "Safety, Consent & Compliance",
    saSafetyDesc:
      "Complete protection for your members' data with full regulatory compliance",
    saSafetyFeature1:
      "Guardianship aware: all contracts and payments are with guardians",
    saSafetyFeature2: "Consent for photos, medical notes, and communications",
    saSafetyFeature3: "Quiet hours respected; RTL layouts supported",
    saSafetyFeature4: "Data encrypted; role-based access; audit logs",
    saSafetyNote:
      "Do not share IDs/medical details in chat—use the secure upload link",

    // Analytics
    saAnalyticsBadge: "Analytics",
    saAnalyticsTitle: "Analytics & Owner Digest",
    saAnalyticsDesc: "Powerful insights to improve your academy's performance",
    saAnalyticsMetricsTitle: "Metrics",
    saAnalyticsMetric1: "Enrollment funnel: enquiry → trial → join → retained",
    saAnalyticsMetric2: "Utilization & capacity",
    saAnalyticsMetric3: "No-show rate",
    saAnalyticsMetric4: "Waitlist fills",
    saAnalyticsMetric5: "Membership MRR/churn",
    saAnalyticsDigestTitle: "Weekly digest",
    saAnalyticsDigestDesc: "To Email/WhatsApp with highlights and risks",
    saAnalyticsDigestSampleTitle: "Digest sample",
    saAnalyticsDigestSampleAr:
      "Trials +22%, conversions 41%. Best fill: Thu 5-7 PM. No-shows 4.8% (↓1.2%)",
    saAnalyticsDigestSampleEn:
      "Trials +22%, conversions 41%. Best fill: Thu 5-7 PM. No-shows 4.8% (↓1.2%)",

    // Integrations
    saIntegrationsTitle: "Integrations",
    saIntegrationsDesc: "Connect with the tools and services you already use",
    saIntegrationsEssentialTitle: "Essential integrations",
    saIntegration1: "Payments (Stripe/Apple/Google Pay)",
    saIntegration2: "Calendars",
    saIntegration3: "Accounting (Xero/QuickBooks)",
    saIntegration4: "Storage (Drive/S3 for signed PDFs)",
    saIntegration5: "Maps/directions",
    saIntegrationsOptionalTitle: "Optional",
    saIntegrationOptional1: "Access control/turnstiles",
    saIntegrationOptional2: "SMS providers",
    saIntegrationOptional3: "School MIS exports",

    // FAQs
    saFAQsBadge: "FAQs",
    saFAQsTitle: "Frequently Asked Questions",
    saFAQ1Q: "Do you message minors directly?",
    saFAQ1A:
      "No—messages are addressed to guardians unless you permit otherwise",
    saFAQ2Q: "Can we cap class size and use waitlists?",
    saFAQ2A: "Yes—auto-notify and auto-claim",
    saFAQ3Q: "Refund policy support?",
    saFAQ3A: "Yes—configure windows and fees; the agent communicates them",
    saFAQ4Q: "Multi-language?",
    saFAQ4A: "Full EN/AR with RTL; templates you can edit",

    // Get Started
    saGetStartedTitle: "Get started",
    saGetStartedSubtitle: "Join leading academies in the Gulf",
    saSetupStep1: "Connect WhatsApp/phone; choose agent tone",
    saSetupStep2: "Import classes, timetables, capacities, levels, fees",
    saSetupStep3:
      "Set trial rules, membership tiers, passes, and refund policy",
    saSetupStep4: "Turn on reminders, broadcasts, and the coach portal",
    saSetupStep5: "Launch payments and owner digest",

    // Education Page Translations - English
    educationTitle: "Education",
    educationHeroTitle:
      "Equip Your Educational Institution with WhatsApp & Voice Agents",
    educationHeroSubline:
      "Engage families on WhatsApp, manage fees and installments, and automate school communications—safely, bilingually (AR/EN), and at scale.",
    eduCtaStartFree: "Start Free",
    eduCtaBookDemo: "Book a Demo",
    eduCtaTalkSales: "Talk to Sales",

    // B2B Note
    eduB2BNoteTitle: "Important Note",
    eduB2BNote:
      "Mawidi doesn't provide services directly to the public. We equip your school/institute with tools to message parents & students, collect fees, schedule tours/meetings, and automate reminders over WhatsApp, web, and voice.",

    // Who This Is For
    eduWhoForTitle: "Who This Is For",
    eduWhoFor1: "Schools (K–12)",
    eduWhoFor2: "Nurseries & Kindergartens",
    eduWhoFor3: "Training Centers & Language Institutes",
    eduWhoFor4: "Colleges & Universities",
    eduWhoFor5: "Clubs & After-School Programs",

    // What Mawidi Enables
    eduWhatTitle: "What Mawidi Enables",
    eduWhat1Title: "Parent & Student Messaging",
    eduWhat1Desc:
      "Two-way WhatsApp/SMS/Email + consent-aware broadcasts (quiet hours, AR/EN, RTL)",
    eduWhat2Title: "Fees & Payments",
    eduWhat2Desc: "Invoices, installments, auto-debit, reminders, receipts",
    eduWhat3Title: "Admissions & Tours",
    eduWhat3Desc:
      "Tour booking, prospectus/fee tables, application flows, secure doc upload",
    eduWhat4Title: "Meetings & Services",
    eduWhat4Desc: "Parent–teacher slots, counselor/SEN/EAL bookings",
    eduWhat5Title: "Attendance & Transport",
    eduWhat5Desc: "Absence reporting, bus route updates, late alerts",
    eduWhat6Title: "Voice Agent (AR/EN)",
    eduWhat6Desc:
      "Answers calls, books tours/meetings, reads balances, sends pay links",
    eduWhat7Title: "Analytics & Reports",
    eduWhat7Desc: "Admissions funnel, fees collection %, comms performance",

    // Section 1: Parent & Student Messaging
    eduSection1Badge: "Two-Way Messaging",
    eduSection1Title: "Parent & Student Messaging",
    eduSection1Desc:
      "Two-way inbox (WA/SMS/Email): assign to staff, internal notes, SLAs, canned replies.",
    eduSection1Feature1:
      "Broadcasts (with consent & quiet hours): schedule changes, weather closures, exam reminders, trip updates",
    eduSection1Feature2:
      "Language & accessibility: Arabic/English, RTL UI, read receipts, file attachments",
    eduSection1Feature3:
      "Safeguarding: By default we message guardians, not minors, unless you allow otherwise",

    eduTemplate1Title: "Message Templates",
    eduTemplate1Ar:
      "تم تحديث جدول الصف السادس ليوم الاثنين. التفاصيل: {{link}}",
    eduTemplate1En: "Grade 6 timetable updated for Mon. Details: {{link}}",
    eduTemplate2Ar:
      "اختبار الرياضيات الثلاثاء 9:00 ص. يرجى إحضار الهوية والآلة الحاسبة",
    eduTemplate2En: "Math exam Tue 9:00 AM. Bring ID and calculator",

    eduAttendanceTitle: "Attendance & Transport",
    eduAttendanceFeature1:
      "Absence self-report: parent replies with reason → routed to attendance",
    eduAttendanceFeature2Ar: "حافلة مسار 3 متأخرة 10 دقائق",
    eduAttendanceFeature2En: "Route 3 delayed 10 minutes",

    // Section 2: Fees & Payments
    eduSection2Badge: "Financial Management",
    eduSection2Title: "Fees, Payments & Installments",
    eduSection2Desc:
      "Issue invoices by term/month; set installment plans and due dates",
    eduSection2Feature1:
      "Collect via secure pay links (Stripe / Apple Pay / Google Pay)",
    eduSection2Feature2:
      "Offer scholarships/discounts, sibling pricing, and partial payments",
    eduSection2Feature3:
      "Automate reminders (soft tone, consent-aware, quiet hours)",
    eduSection2Feature4:
      "Manage aging, payment plans, refunds/credit notes with audit trail",

    eduPaymentMicrocopyAr:
      "رصيد الفصل الثاني {{amount}} ر.ق. ادفع بأمان: {{pay_link}}",
    eduPaymentMicrocopyEn:
      "Your Term 2 balance is QAR {{amount}}. Pay securely: {{pay_link}}",
    eduSelfServe:
      "Self-serve link: parents can view balance, download receipts, update card, and opt into auto-debit",

    // Section 3: Admissions & Tours
    eduSection3Badge: "Admissions",
    eduSection3Title: "Admissions & Campus Tours",
    eduSection3Desc:
      "WhatsApp Admissions Agent answers FAQs (curriculum, fees, transport), sends prospectus/fee tables, and offers tour slots",
    eduSection3TourFlow:
      "Tour flow: date/time → optional secure ID upload → confirmation + .ics → reminders with Reschedule/Cancel",
    eduSection3ApplicationFlow:
      "Application basics: smart form → secure document portal → application fee → status updates → offer & e-sign → seat deposit",

    eduTourSnippetAr:
      "مواعيد الجولات الثلاثاء 10:00 أو الأربعاء 1:30. هل نؤكد الحجز؟",
    eduTourSnippetEn: "Tours available Tue 10:00 or Wed 1:30. Shall I reserve?",

    // Section 4: Parent-Teacher Meetings
    eduSection4Badge: "Meetings",
    eduSection4Title: "Parent–Teacher, Counselor & Services",
    eduSection4Desc:
      "P-T meetings: per class/teacher; 10–15-min slots; reschedule/cancel links",
    eduSection4Feature1:
      "Counselor / SEN / EAL: private notes (restricted access), guardians pick times",
    eduSection4Feature2:
      "Activities & clubs: capacity, waitlists, payments, attendance QR",

    eduMeetingTemplateAr:
      "موعدك مع الأستاذة حسن الثلاثاء 3:10 م. للتعديل: {{link}}",
    eduMeetingTemplateEn:
      "Your meeting with Ms. Hassan is Tue 3:10 PM. Change: {{link}}",

    // Section 5: Learning & Trips
    eduSection5Badge: "Learning & Activities",
    eduSection5Title: "Learning Links, Homework & Trips",
    eduSection5Feature1:
      "Share homework links (LMS/Teams/Google Classroom) with due dates",
    eduSection5Feature2:
      "Trip consent forms with e-sign + payment if required; itineraries & packing lists",
    eduSection5Feature3:
      'Read receipts & "Need help" quick-replies that route to the right team',

    // Section 6: Voice Agent
    eduSection6Badge: "Voice Agent",
    eduSection6Title: "Voice Agent (AR/EN)",
    eduSection6Desc:
      "Answers in Arabic/English: books tours & meetings, logs absences, reads fee balances, sends pay links, and escalates to staff",
    eduSection6Feature1:
      "Recognizes caller ID → pulls student/family record; transcript added to thread",

    eduVoiceOpenerAr:
      "مرحبًا بكم في {{school}}. أستطيع حجز جولة، ترتيب مقابلة، أو المساعدة في الرسوم",
    eduVoiceOpenerEn:
      "Welcome to {{school}}. I can book a tour, schedule a meeting, or help with fees",

    // Section 7: Security & Privacy
    eduSection7Badge: "Security",
    eduSection7Title: "Security, Privacy & Compliance",
    eduSection7Feature1:
      "Encryption in transit and at rest; role-based access; audit logs",
    eduSection7Feature2:
      "Consent & preferences per channel; quiet hours; AR/EN with RTL",
    eduSection7Feature3: "Sensitive documents via secure links (not in chat)",
    eduSection7Feature4:
      "Data requests (export/delete) with identity verification; retention controls",

    eduSafetyNoteAr:
      "يرجى عدم مشاركة الهوية أو المستندات الطبية عبر الدردشة—استخدم الرابط الآمن",
    eduSafetyNoteEn:
      "Don't share ID or medical documents in chat—use the secure upload link",

    // Section 8: Analytics
    eduSection8Badge: "Reports",
    eduSection8Title: "Analytics & SLT/Owner Digest",
    eduSection8Feature1:
      "Admissions funnel: enquiry → tour → application → offer → accepted → enrolled",
    eduSection8Feature2: "Fees: collection %, aging, plan adherence",
    eduSection8Feature3:
      "Comms: open/reply rates, response time, language breakdown",
    eduSection8Feature4: "Activities: capacity, waitlist fills, attendance",
    eduSection8Feature5:
      "Weekly digest to Email/WhatsApp with highlights and risks",

    eduDigestSampleAr:
      "الجولات +18%، القبول +9؛ الحضور 95.2%؛ تحصيل الرسوم 92%",
    eduDigestSampleEn:
      "Tours +18%, acceptances +9; attendance 95.2%; fees collected 92%",

    // Integrations
    eduIntegrationsTitle: "Integrations",
    eduIntegration1: "SIS/MIS (Student Information Systems)",
    eduIntegration2: "LMS (Google Classroom/Microsoft Teams)",
    eduIntegration3: "Calendars",
    eduIntegration4: "Payments (Stripe/Apple/Google Pay)",
    eduIntegration5: "Accounting (Xero/QuickBooks)",
    eduIntegration6: "Storage (Drive/S3)",
    eduIntegration7: "Maps",
    eduIntegration8: "Email/SMS providers",
    eduIntegration9: "Webhooks & API",

    // FAQs
    eduFAQTitle: "FAQs",
    eduFAQ1Q: "Do you message minors directly?",
    eduFAQ1A: "By default guardians only; student messaging is configurable",
    eduFAQ2Q: "Installments & auto-debit?",
    eduFAQ2A: "Yes—plans with reminders and card on file",
    eduFAQ3Q: "Multi-language?",
    eduFAQ3A: "Full Arabic/English with RTL",
    eduFAQ4Q: "Can we enforce quiet hours?",
    eduFAQ4A: "Yes—global policy + per-segment schedules",
    eduFAQ5Q: "E-sign?",
    eduFAQ5A: "Offers, consents, trip forms—multi-signer with time/IP/hash",

    // Get Started
    eduGetStartedTitle: "Get Started",
    eduGetStartedStep1: "Connect WhatsApp/phone; choose agent tone (AR/EN)",
    eduGetStartedStep2:
      "Import grades, homerooms, fee tables, and term calendars",
    eduGetStartedStep3: "Enable fee plans, reminders, and the payments gateway",
    eduGetStartedStep4:
      "Publish tour slots & meeting schedules; set consent templates",
    eduGetStartedStep5:
      "Turn on broadcasts, attendance flows, and the weekly digest",

    // Public Sector Page Translations - English
    publicSectorTitle: "Public Sector",
    publicSectorHeroTitle:
      "Make it easy for citizens to book, apply, pay, and get updates via WhatsApp",
    publicSectorHeroSubline:
      "Make it easy for citizens to book, apply, pay, and get updates via WhatsApp, web, and voice—securely, bilingually (AR/EN), and at scale.",
    psCtaStartFree: "Start Free",
    psCtaBookDemo: "Book a Demo",
    psCtaTalkSales: "Talk to Sales",

    // B2B Note
    psB2BNoteTitle: "Important Note",
    psB2BNote:
      "Mawidi doesn't serve citizens directly. We equip your department/authority with tools to enable WhatsApp/Voice appointments, applications, service requests, fee payments, alerts, and case updates for your constituents.",

    // Who This Is For
    psWhoForTitle: "Who This Is For",
    psWhoFor1: "Municipal services (311)",
    psWhoFor2: "Immigration & ID",
    psWhoFor3: "Transport/Traffic",
    psWhoFor4: "Courts & Notary",
    psWhoFor5: "Licensing & Permits",
    psWhoFor6: "Utilities (water/electricity)",
    psWhoFor7: "Social services",
    psWhoFor8: "Housing",
    psWhoFor9: "Public health & clinics",
    psWhoFor10: "Universities/TVET departments",

    // What Mawidi Enables
    psWhatTitle: "What Mawidi Enables",
    psWhat1Title: "WhatsApp & Voice Agents",
    psWhat1Desc:
      "Agents your team configures to handle FAQs, book appointments, accept applications, collect fees/fines, and send status updates",
    psWhat2Title: "Two-Way Inbox + Broadcasts",
    psWhat2Desc: "WA/SMS/Email with quiet hours, templates, and SLAs",
    psWhat3Title: "Payments",
    psWhat3Desc:
      "Secure links (cards/digital wallets/local gateways), deposits/pre-auth, refunds/credit notes with audit trail",
    psWhat4Title: "Secure Documents & E-Sign",
    psWhat4Desc:
      "ID scans, forms, consents through secure upload links—not inside chat",
    psWhat5Title: "Queues, SLAs & Routing",
    psWhat5Desc:
      "Emergency/Urgent/Routine, skill-based assignment, and geotagged requests",
    psWhat6Title: "Analytics & Dashboards",
    psWhat6Desc: "Demand, SLA compliance, revenue, and satisfaction",

    // Core Citizen Flows
    psCoreFlowsTitle: "Core Citizen Flows",

    psFlow1Title: "1) Appointments",
    psFlow1Use:
      "Use for: ID renewal, immigration, driving tests, court counters, utility office visits",
    psFlow1WaSnippetAr: "موعد تجديد الهوية الأسبوع القادم؟",
    psFlow1WaSnippetEn: "Appointment for ID renewal next week?",
    psFlow1WaResponseAr:
      "متاح الاثنين 10:40 أو الثلاثاء 2:10 في المركز الرئيسي. يرجى إحضار الهوية القديمة + صورة. نؤكد؟",
    psFlow1WaResponseEn:
      "Available Mon 10:40 or Tue 2:10 at Main Center. Bring old ID + photo. Confirm?",
    psFlow1Includes:
      "Includes: location map, required documents, .ics calendar invite, reschedule/cancel links, check-in QR",

    psFlow2Title: "2) Applications & Permits",
    psFlow2Examples:
      "Building permits, vendor licenses, parking, event permissions",
    psFlow2Step1: "Guided questions in WhatsApp (light intake)",
    psFlow2Step2: "Secure portal link to upload drawings/IDs (not in chat)",
    psFlow2Step3: "Fee calculation → pay link",
    psFlow2Step4:
      "Review queue → status updates (Received → Under Review → Decision)",
    psFlow2Step5: "E-sign permit; download stamped PDF",
    psFlow2MicrocopyAr:
      "طلب رخصة البناء قيد المراجعة. القرار المتوقع 12 أكتوبر.",
    psFlow2MicrocopyEn:
      "Your Building Permit application is Under Review. Expected decision by Oct 12.",

    psFlow3Title: "3) Service Requests / 311",
    psFlow3Examples:
      "Potholes, streetlight outages, waste, water leaks, noise complaints, park issues",
    psFlow3How:
      "Citizen sends text + photos/video + location pin. Agent asks follow-ups. AI triage (assistive) assigns category, priority, crew, and ETA window.",
    psFlow3TemplateAr:
      "تم تعيين فريق. الوصول المتوقع غدًا 10–12. التتبع: {{link}}.",
    psFlow3TemplateEn: "Crew assigned. ETA Tomorrow 10–12. Track: {{link}}.",
    psFlow3Note:
      "AI triage is assistive only. Life-safety items are auto-escalated to human dispatch.",

    psFlow4Title: "4) Fees, Fines & Payments",
    psFlow4Examples:
      "Traffic fines, licensing fees, permit charges, court fees, utilities",
    psFlow4Features:
      "Secure pay links, partial payments, installment plans (if allowed), instant receipts, refunds/waivers per policy with audit trail, self-serve balance/statement portal",
    psFlow4PaymentAr: "ادفع {{amount}} ر.ق بأمان: {{pay_link}}",
    psFlow4PaymentEn: "Pay QAR {{amount}} securely: {{pay_link}}",

    psFlow5Title: "5) Identity, Documents & E-Sign",
    psFlow5Features:
      "OTP verification, doc OCR (ID/passport), selfie match (optional), multi-signer e-sign (time/IP/hash)",
    psFlow5SafetyAr:
      "يرجى عدم مشاركة أرقام الهوية أو البنك عبر الدردشة—استخدموا الروابط الآمنة.",
    psFlow5SafetyEn:
      "Don't share ID numbers or bank details in chat—use secure links.",

    psFlow6Title: "6) Citizen Communications",
    psFlow6Inbox: "Two-way inbox with assignments, notes, and SLAs",
    psFlow6Broadcasts:
      "Broadcasts (consent & quiet hours): weather alerts, closures, outage notices, policy updates, election reminders, vaccination campaigns",
    psFlow6TemplateAr: "انقطاع مياه في المنطقة 14 من 2–4 م للصيانة.",
    psFlow6TemplateEn: "Water outage in Zone 14 2–4 PM for maintenance.",

    // Accessibility & Languages
    psAccessTitle: "Accessibility & Languages",
    psAccessFeature1:
      "Arabic/English with RTL support, clear/simple copy, and quick-reply buttons",
    psAccessFeature2:
      "Low-bandwidth option (text-first), SMS fallback, voice agent for non-digital users",
    psAccessFeature3:
      "Screen-reader friendly phrasing; attach PDFs with alt descriptions",

    // Security, Privacy & Governance
    psSecurityTitle: "Security, Privacy & Governance",
    psSecurityFeature1:
      "Encryption in transit/at rest; role-based access; field masking for PII",
    psSecurityFeature2:
      "Audit logs (who viewed/exported), retention controls, data residency options",
    psSecurityFeature3: "Consent capture, opt-out keywords, quiet hours",
    psSecurityFeature4: "Sensitive docs via secure portal; never inside chat",
    psSecurityFeature5: "Configurable policies for FOI/records requests",

    // Analytics & Outcomes
    psAnalyticsTitle: "Analytics & Outcomes",
    psAnalytics1: "Appointment show rate, queue times, SLA compliance",
    psAnalytics2: "Application throughput & decision times; fee collection %",
    psAnalytics3: "311 close times, first-visit fix, repeat incidents by area",
    psAnalytics4: "Messaging performance (open/reply time, language mix)",
    psAnalytics5:
      "Weekly executive digest to Email/WhatsApp with hotspots & staffing hints",
    psDigestSampleAr:
      "هذا الأسبوع: تراكم بلاغات 311 −18%، الالتزام بالـSLA 92%، تحصيل الرسوم 1.4 م ر.ق.",
    psDigestSampleEn:
      "This week: 311 requests −18% backlog, SLA on-time 92%, fees collected QAR 1.4M.",

    // Integrations
    psIntegrationsTitle: "Integrations",
    psIntegration1: "Payments (cards/wallets/local gateways)",
    psIntegration2: "Document storage (Drive/S3)",
    psIntegration3: "Maps/GIS (geotag & layers)",
    psIntegration4: "Calendars & queueing systems",
    psIntegration5: "Contact center/IVR",
    psIntegration6: "Case/ticketing",
    psIntegration7: "Identity/eKYC",
    psIntegration8: "Accounting/ERP",
    psIntegration9: "Webhooks & API",

    // FAQs
    psFAQTitle: "FAQs",
    psFAQ1Q: "Is Mawidi B2B?",
    psFAQ1A:
      "Yes—we enable your public-sector workflows; we don't serve citizens directly.",
    psFAQ2Q: "Emergency routing?",
    psFAQ2A:
      "Voice/WA flows can surface emergency notices and route to official hotlines; they do not replace emergency services.",
    psFAQ3Q: "Multi-language?",
    psFAQ3A: "Full AR/EN with RTL; more languages via templates.",
    psFAQ4Q: "Data residency?",
    psFAQ4A:
      "Regional hosting options available; retention and export policies configurable.",
    psFAQ5Q: "Accessibility?",
    psFAQ5A:
      "SMS fallback, voice agent, and low-bandwidth text flows supported.",

    // Get Started
    psGetStartedTitle: "Get Started",
    psGetStartedStep1:
      "Connect your WhatsApp number & (optional) hotline; choose AR/EN agent tone",
    psGetStartedStep2:
      "Configure appointment types, application categories, and 311 request types",
    psGetStartedStep3:
      "Link payments and set fees/fines, refunds, and waiver policies",
    psGetStartedStep4: "Enable secure document upload and e-sign templates",
    psGetStartedStep5:
      "Turn on broadcast segments, SLA rules, and the weekly executive digest",

    // Events & Venues Page Translations - English
    eventsVenuesTitle: "Events & Venues",
    eventsVenuesHeroTitle: "Manage Event & Venue Bookings via WhatsApp",
    eventsVenuesHeroSubline:
      "Guests or organizers describe the issue or event needs on WhatsApp—we triage with photos/video, send a clear quote, collect a deposit, schedule staff, and keep everyone updated—end to end.",

    evCtaStartFree: "Start Free",
    evCtaBookDemo: "Book a Demo",
    evCtaTalkSales: "Talk to Sales",

    // B2B Note
    evB2BNoteTitle: "B2B Notice",
    evB2BNote:
      "Mawidi doesn't sell event services to the public. We equip venue/event companies with WhatsApp & Voice agents for intake → quoting → payments → scheduling.",

    // Target Markets
    evTargetMarketsTitle: "Target Markets",
    evTargetMarketsSubtitle:
      "One platform to manage all types of events and venues",

    evMarket1: "Event Venues & Halls",
    evMarket1Desc: "Conference centers, ballrooms, exhibition halls",
    evMarket2: "Hotels & Ballrooms",
    evMarket2Desc: "Hotel event spaces and banquet facilities",
    evMarket3: "Wedding Planners",
    evMarket3Desc: "Wedding coordination and planning services",
    evMarket4: "AV & Staging",
    evMarket4Desc: "Audio-visual and staging equipment rental",
    evMarket5: "Lighting & Sound",
    evMarket5Desc: "Professional lighting and sound systems",
    evMarket6: "Catering Services",
    evMarket6Desc: "Event catering and food services",
    evMarket7: "Equipment Rentals",
    evMarket7Desc: "Chairs, tents, tables, AV equipment",
    evMarket8: "Festivals & Community Centers",
    evMarket8Desc: "Public events and community gatherings",
    evMarket9: "Entertainment & DJ",
    evMarket9Desc: "DJs, bands, and entertainment services",
    evMarket10: "Photography & Video",
    evMarket10Desc: "Event photography and videography",
    evMarket11: "Decoration & Florists",
    evMarket11Desc: "Event decoration and floral arrangements",
    evMarket12: "Transportation & Logistics",
    evMarket12Desc: "Event transportation and setup logistics",

    // What Mawidi Enables
    evWhatTitle: "Key Features",

    evFeature1Title: "WhatsApp Issue/Request Intake",
    evFeature1Desc:
      "Guests or organizers describe what's wrong or what they need via text, photos/video, and voice notes with smart follow-ups.",

    evFeature2Title: "AI Triage for Events",
    evFeature2Desc:
      "Extracts category, urgency, required crew/equipment type, and service checklist for venue maintenance or event setup requests.",

    evFeature3Title: "Instant Quotes in WhatsApp",
    evFeature3Desc:
      "Line-item pricing with options (basic/premium/luxury packages), setup fees, and timeline with approve/reject/modify buttons.",

    evFeature4Title: "Secure Payments",
    evFeature4Desc:
      "Secure pay links for deposits, milestone payments, or full amount with automatic receipts and booking confirmation.",

    evFeature5Title: "Scheduling & Dispatch",
    evFeature5Desc:
      "Schedule setup crews, coordinate multiple vendors, send live updates with ETA and crew tracking for event day.",

    evFeature6Title: "Crew App with Job Cards",
    evFeature6Desc:
      "Job cards with setup checklists, photos before/after, equipment inventory, and client sign-off for completion.",

    // Workflow Flows
    evWorkflowTitle: "Two Main Flows",

    evFlow1Title: "A) Venue Maintenance Flow",
    evFlow1Example:
      '"Sound system not working in ballroom B. Wedding setup starts in 2 hours."',

    evFlow2Title: "Smart Follow-ups",
    evFlow2Example:
      '"Which specific equipment? Any error messages? Is backup sound system available?"',

    evFlow3Title: "Triage & Quote",
    evFlow3Example:
      "Category: Audio Issue • Priority: URGENT • Required: AV Tech • Est: 30-60 min",

    evFlow4Title: "B) Event Package Flow",
    evFlow4Example:
      '"Need complete wedding setup for 200 guests, March 15th. Indoor ceremony + outdoor reception."',

    evFlow5Title: "Package Options",
    evFlow5Example:
      "Basic: QAR 15,000 | Premium: QAR 25,000 | Luxury: QAR 40,000",

    evFlow6Title: "Payment & Confirmation",
    evFlow6Example:
      '"Pay QAR 5,000 deposit to confirm Premium package for March 15th."',

    // Sample Conversations
    evConversationsTitle: "Sample Conversations",

    evConv1Title: "Audio Issue Resolution",
    evConv1Client1:
      "Microphone cutting out during presentation in Conference Room A",
    evConv1Mawidi1:
      "Is this the handheld or lapel mic? How many attendees? Any backup mics available?",
    evConv1Client2: "Lapel mic, 50 people, yes we have backup handheld",
    evConv1Mawidi2:
      "Quick fix: Switch to handheld now. Tech dispatch: 15 mins for proper repair. QAR 150 service call.",

    evConv2Title: "Wedding Setup Package",
    evConv2Client1:
      "Need wedding setup for 150 guests, garden venue, evening ceremony",
    evConv2Mawidi1:
      "Beautiful! What's your date? Indoor backup needed? Floral preferences? Photography stage?",
    evConv2Client2:
      "April 20th, yes backup hall, white roses, elevated stage for photos",
    evConv2Mawidi2:
      "3 packages available:\n🌸 Garden Romance: QAR 18,000\n✨ Premium Garden: QAR 28,000\n👑 Luxury Garden: QAR 42,000\nAll include backup venue.",

    // Results
    evResultsTitle: "Results You Can Expect",
    evResultsSubtitle: "(Outcomes vary by event type, city, and policy)",

    evResult1: "60-80% fewer back-and-forth calls",
    evResult1Desc: "with smart intake & quotes",
    evResult2: "20-35% faster quote approvals",
    evResult2Desc: "in-chat approval buttons",
    evResult3: "2-4 hrs/day coordinator time saved",
    evResult3Desc: "on coordination & scheduling",
    evResult4: "10-18% more revenue from add-ons",
    evResult4Desc: "smart upselling prompts",

    // CRM & Inbox
    evCRMTitle: "Two-way Inbox and CRM",
    evCRMFeature1: "All conversations in one place",
    evCRMFeature2: "Track client history across events",
    evCRMFeature3: "Team notes and internal comments",
    evCRMFeature4: "Post-event feedback collection",
    evCRMFeature5: "Automated follow-up campaigns",
    evCRMFeature6: "Integration with team calendars",

    // FAQs
    evFAQTitle: "FAQs",

    evFAQ1Q: "Is this B2B only?",
    evFAQ1A:
      "Yes—Mawidi equips venue/event companies with WhatsApp & Voice agents. We don't sell event services directly to the public.",

    evFAQ2Q: "Multi-vendor coordination?",
    evFAQ2A:
      "Yes—coordinate caterers, AV techs, decorators, and more from one dashboard.",

    evFAQ3Q: "Emergency priority handling?",
    evFAQ3A:
      "Urgent issues get instant crew dispatch and client notifications.",

    evFAQ4Q: "Large file sharing?",
    evFAQ4A: "Yes—floor plans, vendor lists, setup photos via secure links.",

    evFAQ5Q: "Milestone payments?",
    evFAQ5A:
      "Support for deposit → progress → final payment flows with automated invoicing.",

    evFAQ6Q: "Multi-day event management?",
    evFAQ6A:
      "Yes—coordinate setup, daily operations, and teardown across multiple days.",

    // Getting Started
    evGetStartedTitle: "Get Started",

    evGetStartedStep1: "Connect WhatsApp & phone line",
    evGetStartedStep1Desc: "Set up venue-specific tone (formal/casual)",

    evGetStartedStep2: "Import services & packages",
    evGetStartedStep2Desc: "Service categories, equipment lists, vendor rates",

    evGetStartedStep3: "Set capacity & availability",
    evGetStartedStep3Desc: "Venue capacities, blackout dates, setup times",

    evGetStartedStep4: "Configure crew & equipment",
    evGetStartedStep4Desc: "Staff skills matrix, equipment inventory tracking",

    evGetStartedStep5: "Launch & invite clients",
    evGetStartedStep5Desc: "Share your WhatsApp event booking link",

    // Final CTA
    evFinalCtaTitle: "Start Automating Your Events Today",
    evFinalCtaSubtitle: "Join hundreds of event organizers using Mawidi",

    // Blog
    shareArticle: "Share this article",
    writtenBy: "Written by",

    // Resources Page
    resourcesTitle: "Resources & Learning Center",
    resourcesSubtitle:
      "Everything you need to succeed with Mawidi - guides, case studies, best practices, and more",
    resourcesHeroTag: "Knowledge Base",

    // Resource Categories
    resourceCategoryAll: "All Resources",
    resourceCategoryGuides: "Guides & Tutorials",
    resourceCategoryCase: "Case Studies",
    resourceCategoryInsights: "Industry Insights",
    resourceCategoryBest: "Best Practices",
    resourceCategoryDocs: "Documentation",
    resourceCategoryVideo: "Video Tutorials",
    resourceCategoryWebinars: "Webinars & Events",

    // Search & Filter
    resourceSearchPlaceholder: "Search resources...",
    resourceFilterBy: "Filter by category",
    resourceSortBy: "Sort by",
    resourceSortNewest: "Newest first",
    resourceSortPopular: "Most popular",
    resourceSortRelevance: "Relevance",

    // Resource Meta
    resourceReadTime: "min read",
    resourceViewCount: "views",
    resourceDownload: "Download",
    resourceViewResource: "View Resource",
    resourceWatchVideo: "Watch Video",
    resourceRegisterWebinar: "Register Now",

    // Featured Resources
    resourceFeaturedTitle: "Featured Resources",
    resourceFeaturedSubtitle: "Hand-picked resources to get you started",

    // Guide Resources
    guide1Title: "Complete Setup Guide",
    guide1Desc:
      "Step-by-step guide to setting up your Mawidi account, connecting WhatsApp, and configuring your first services",
    guide1ReadTime: "15",

    guide2Title: "WhatsApp Integration Best Practices",
    guide2Desc:
      "Learn how to optimize your WhatsApp integration for maximum customer engagement and conversion rates",
    guide2ReadTime: "12",

    guide3Title: "Payment Gateway Setup",
    guide3Desc:
      "Configure payment gateways including Mada, Visa, Apple Pay and more for seamless booking payments",
    guide3ReadTime: "10",

    guide4Title: "Multi-location Management",
    guide4Desc:
      "Managing multiple locations, staff scheduling, and centralized reporting across your business",
    guide4ReadTime: "18",

    guide5Title: "Advanced Automation Workflows",
    guide5Desc:
      "Create powerful automation workflows for reminders, follow-ups, and customer engagement",
    guide5ReadTime: "20",

    guide6Title: "Reporting & Analytics Guide",
    guide6Desc:
      "Understanding your dashboard metrics, generating reports, and making data-driven decisions",
    guide6ReadTime: "14",

    // Case Study Resources
    case1Title: "Dental Clinic: 45% Increase in Bookings",
    case1Desc:
      "How Al-Noor Dental Clinic in Doha automated appointments and increased bookings by 45% in 3 months",
    case1ReadTime: "8",
    case1Sector: "Healthcare",

    case2Title: "Beauty Salon: 87% Show-up Rate",
    case2Desc:
      "Elegance Beauty Center reduced no-shows from 30% to just 13% using automated reminders",
    case2ReadTime: "7",
    case2Sector: "Beauty & Wellness",

    case3Title: "Restaurant: 3x Faster Table Bookings",
    case3Desc:
      "Al-Majlis Restaurant tripled their booking speed and eliminated phone call bottlenecks",
    case3ReadTime: "9",
    case3Sector: "Food & Hospitality",

    case4Title: "Fitness Center: 200% ROI in 6 Months",
    case4Desc:
      "FitLife Gym achieved 200% return on investment through automated class bookings and membership renewals",
    case4ReadTime: "10",
    case4Sector: "Fitness & Wellness",

    // Industry Insights
    insight1Title: "GCC Customer Preferences: WhatsApp vs Traditional Channels",
    insight1Desc:
      "Research showing why 78% of GCC customers prefer WhatsApp for booking appointments over phone calls",
    insight1ReadTime: "11",

    insight2Title: "2025 Healthcare Appointment Trends",
    insight2Desc:
      "Key trends shaping patient engagement and appointment management in GCC healthcare",
    insight2ReadTime: "13",

    insight3Title: "Reducing No-shows in Service Industries",
    insight3Desc:
      "Proven strategies to reduce appointment no-shows by up to 85% using smart reminders",
    insight3ReadTime: "9",

    insight4Title: "Multi-language Support for GCC Markets",
    insight4Desc:
      "Why bilingual (Arabic-English) support is essential for success in GCC service industries",
    insight4ReadTime: "8",

    // Best Practices
    best1Title: "Optimizing Response Times",
    best1Desc:
      "Best practices for achieving sub-60-second response times and improving customer satisfaction",
    best1ReadTime: "7",

    best2Title: "Creating Effective Automated Messages",
    best2Desc:
      "How to write automated messages that feel personal and drive engagement",
    best2ReadTime: "10",

    best3Title: "Staff Training for Hybrid AI-Human Service",
    best3Desc:
      "Training your team to work effectively alongside AI agents for seamless customer experience",
    best3ReadTime: "12",

    best4Title: "Data Security & Privacy Compliance",
    best4Desc:
      "Ensuring your customer data management meets GCC privacy regulations and best practices",
    best4ReadTime: "15",

    // Documentation
    doc1Title: "API Documentation",
    doc1Desc:
      "Complete API reference for integrating Mawidi with your existing systems and workflows",
    doc1ReadTime: "25",

    doc2Title: "Integration Guides",
    doc2Desc:
      "Step-by-step guides for integrating with popular CRM, PMS, and accounting systems",
    doc2ReadTime: "20",

    doc3Title: "Webhook Reference",
    doc3Desc:
      "Configure webhooks to receive real-time notifications about bookings, payments, and events",
    doc3ReadTime: "12",

    doc4Title: "Security & Compliance",
    doc4Desc:
      "Technical documentation on security features, encryption, and regulatory compliance",
    doc4ReadTime: "18",

    // Video Tutorials
    video1Title: "Getting Started with Mawidi (5-minute overview)",
    video1Desc:
      "Quick video walkthrough of the Mawidi platform and key features",
    video1Duration: "5",

    video2Title: "Setting Up Your First Service",
    video2Desc:
      "Visual guide to adding your first service and configuring availability",
    video2Duration: "8",

    video3Title: "Dashboard Tour & Analytics",
    video3Desc:
      "Comprehensive tour of the Mawidi dashboard and analytics features",
    video3Duration: "12",

    video4Title: "Advanced Automation Tutorial",
    video4Desc:
      "Learn to create complex automation workflows for different scenarios",
    video4Duration: "18",

    // Webinars & Events
    webinar1Title: "Monthly Product Update Webinar",
    webinar1Desc:
      "Join us for the latest product updates, new features, and Q&A session",
    webinar1Date: "First Tuesday of every month",
    webinar1Duration: "60 min",

    webinar2Title: "Best Practices for Healthcare Providers",
    webinar2Desc:
      "Industry-specific webinar for clinics and medical centers using Mawidi",
    webinar2Date: "Upcoming: November 15, 2025",
    webinar2Duration: "45 min",

    webinar3Title: "Advanced Features Masterclass",
    webinar3Desc:
      "Deep dive into advanced features including custom workflows and integrations",
    webinar3Date: "Quarterly event",
    webinar3Duration: "90 min",

    // CTA Section
    resourcesCTATitle: "Need Personalized Help?",
    resourcesCTADesc: "Our team is here to help you get the most out of Mawidi",
    resourcesCTAButton1: "Contact Support",
    resourcesCTAButton2: "Book a Demo",

    // Empty State
    resourcesNoResults: "No resources found",
    resourcesNoResultsDesc: "Try adjusting your search or filter criteria",
    resourcesClearFilters: "Clear all filters",

    // Case Studies Page
    caseStudiesTag: "Success Stories",
    caseStudiesHeroTitle: "Real Results from Real Businesses",
    caseStudiesHeroSubtitle:
      "Discover how GCC businesses transformed appointment management with Mawidi",
    caseStudiesHeroDescription:
      "From reducing no-shows to increasing revenue, see how Mawidi helps businesses across healthcare, beauty, hospitality, and sports deliver exceptional booking experiences to their customers.",

    // Stats
    caseStudiesStatNoShows: "-40%",
    caseStudiesStatNoShowsLabel: "Average reduction in no-shows",
    caseStudiesStatBookings: "+60%",
    caseStudiesStatBookingsLabel: "Increase in monthly bookings",
    caseStudiesStatSatisfaction: "95%",
    caseStudiesStatSatisfactionLabel: "Customer satisfaction rate",
    caseStudiesStatTimesSaved: "3 hrs",
    caseStudiesStatTimesSavedLabel: "Average time saved daily",

    // Case Study 1: Healthcare - Dr. Noor Medical Center
    caseStudy1Name: "Dr. Noor Medical Center",
    caseStudy1Industry: "Healthcare",
    caseStudy1Location: "Riyadh, Saudi Arabia",
    caseStudy1Challenge:
      "Dr. Noor Medical Center faced a critical challenge with a 35% no-show rate for appointments. Their reception staff spent 4+ hours daily managing phone bookings, leading to missed calls and frustrated patients. The manual system resulted in double bookings and poor patient experience.",
    caseStudy1Solution:
      "Implemented Mawidi's WhatsApp automation with smart reminders in both Arabic and English. The Arabic-first interface resonated with their patient base, while automated confirmation and reminder systems were customized for different appointment types (consultations, procedures, follow-ups).",
    caseStudy1Results:
      "Within 3 months, no-show rates dropped to 21% (a 40% reduction). Staff now save 3 hours daily, redirecting that time to patient care. Monthly bookings increased by 60% as patients could easily book 24/7. Patient satisfaction scores improved from 72% to 94%.",
    caseStudy1Quote:
      "Mawidi didn't just solve our scheduling problems - it transformed how we connect with our patients. The Arabic interface made adoption instant, and the time we've saved has directly improved our quality of care.",
    caseStudy1Author: "Dr. Noor Al-Rashid, Medical Director",

    // Case Study 2: Beauty - Luminous Beauty Clinic
    caseStudy2Name: "Luminous Beauty Clinic",
    caseStudy2Industry: "Beauty & Aesthetics",
    caseStudy2Location: "Dubai, UAE",
    caseStudy2Challenge:
      "As a premium beauty clinic, Luminous struggled with double bookings and lost appointment requests via DMs and phone calls. Their diverse international clientele needed multilingual support, but their booking system couldn't keep up. Customer complaints about booking difficulties were impacting their luxury brand image.",
    caseStudy2Solution:
      "Deployed Mawidi with real-time availability sync across all channels (walk-ins, phone, WhatsApp). Implemented service packages for popular treatment combinations, automated multilingual confirmations (Arabic, English, Russian), and integrated payment collection for deposits on premium services.",
    caseStudy2Results:
      "Achieved zero double bookings with real-time calendar sync. Booking speed improved by 75% - clients now book in under 2 minutes versus 8+ minutes previously. Revenue increased 45% as the seamless booking experience encouraged upgrades to premium packages. Staff now focus on customer service instead of scheduling logistics.",
    caseStudy2Quote:
      "Our clients expect luxury at every touchpoint. Mawidi delivers that premium experience from the very first booking message. The multilingual support and instant confirmations perfectly match our brand standards.",
    caseStudy2Author: "Layla Hassan, Operations Manager",

    // Case Study 3: Hospitality - Pearl Hospitality Group
    caseStudy3Name: "Pearl Hospitality Group",
    caseStudy3Industry: "Hotels & Hospitality",
    caseStudy3Location: "Doha, Qatar",
    caseStudy3Challenge:
      "Managing reservations across 3 boutique hotels with scattered systems (email, phone, walk-ins) created chaos. Guest communication was inconsistent, leading to confusion about check-in times, room preferences, and special requests. The team struggled to maintain the personalized service their luxury guests expected.",
    caseStudy3Solution:
      "Implemented Mawidi's unified booking platform across all properties with WhatsApp as the primary guest communication channel. Set up automated pre-arrival messages with check-in instructions, customized welcome sequences based on guest preferences, and post-stay follow-up workflows for reviews and return bookings.",
    caseStudy3Results:
      "Operational efficiency improved 50% with centralized reservation management. Guest satisfaction scores jumped to 90% (from 71%) due to consistent, personalized communication. Repeat bookings increased 30% as automated loyalty messaging kept Pearl top-of-mind. Staff can now focus on creating memorable experiences rather than managing logistics.",
    caseStudy3Quote:
      "Mawidi helped us scale personalized hospitality. Every guest feels recognized and valued from their first booking message to their post-stay thank you. It's like having a dedicated concierge for communications.",
    caseStudy3Author: "Mohammed Al-Thani, General Manager",

    // Case Study 4: Sports - Elite Sports Academy
    caseStudy4Name: "Elite Sports Academy",
    caseStudy4Industry: "Sports & Fitness",
    caseStudy4Location: "Manama, Bahrain",
    caseStudy4Challenge:
      "Class scheduling was chaotic with members registering via calls, WhatsApp messages, and in person. No centralized system meant constant class capacity issues, payment tracking difficulties, and poor attendance rates. Coaches spent excessive time on administrative tasks rather than training.",
    caseStudy4Solution:
      "Deployed Mawidi's class management system with WhatsApp integration. Members receive automated class schedules, can book and cancel through simple WhatsApp messages, get reminder notifications, and receive payment collection links. Implemented waitlist automation for popular classes and attendance tracking.",
    caseStudy4Results:
      "Class attendance improved 80% with automated reminders and easy booking. Payment collection rate reached 95% (from 67%) through integrated payment links. Membership grew 40% as the professional booking experience enhanced the academy's reputation. Coaches now spend 90% of their time on training, not administration.",
    caseStudy4Quote:
      "The transformation has been incredible. Our members love the convenience, our coaches love the simplicity, and our business loves the growth. Mawidi turned our scheduling headache into a competitive advantage.",
    caseStudy4Author: "Ahmed Khalifa, Head Coach & Owner",

    // CTA Section
    caseStudiesCtaTitle: "Ready to Write Your Success Story?",
    caseStudiesCtaDescription:
      "Join hundreds of businesses across the GCC using Mawidi to transform how they connect with customers",
    caseStudiesCtaButton: "Book a Demo",
    caseStudiesCtaSecondary: "Contact Sales",

    // Terms & Conditions Page
    termsPageTitle: "Terms & Conditions",
    termsPageDescription:
      "Terms and conditions for using the Mawidi appointment management platform",
    termsTag: "Legal",
    termsHeroTitle: "Terms & Conditions",
    termsHeroSubtitle: "Last Updated: January 1, 2025",
    termsEffectiveDate:
      "These Terms & Conditions are effective as of January 1, 2025",

    // Acceptance of Terms
    termsAcceptanceTitle: "1. Acceptance of Terms",
    termsAcceptancePara1:
      'By accessing or using Mawidi\'s appointment management platform ("Platform"), you ("Client", "you", or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not access or use the Platform.',
    termsAcceptancePara2:
      'Mawidi ("we", "us", or "our") is a B2B SaaS platform providing appointment management and WhatsApp automation tools to businesses across the GCC region. These Terms constitute a legally binding agreement between your business entity and Mawidi.',
    termsAcceptancePara3:
      "By registering an account, you represent that you have the authority to bind your business entity to these Terms.",

    // Service Description
    termsServiceTitle: "2. Service Description",
    termsServicePara1:
      "Mawidi provides a cloud-based appointment management platform designed for businesses operating in the GCC region. Our Platform enables you to:",
    termsServiceFeature1:
      "Manage appointments and bookings through WhatsApp integration",
    termsServiceFeature2: "Automate customer communications and reminders",
    termsServiceFeature3: "Access analytics and reporting tools",
    termsServiceFeature4: "Integrate payment collection systems",
    termsServiceFeature5: "Manage multi-location operations",
    termsServicePara2:
      "We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time, with reasonable notice to active subscribers.",

    // User Responsibilities
    termsResponsibilitiesTitle: "3. User Responsibilities and Account Terms",
    termsResponsibilitiesSubtitle1: "3.1 Account Registration",
    termsResponsibilitiesPara1:
      "You must provide accurate, complete, and current information during registration and maintain the accuracy of this information throughout your use of the Platform.",
    termsResponsibilitiesSubtitle2: "3.2 Account Security",
    termsResponsibilitiesPara2:
      "You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breach.",
    termsResponsibilitiesSubtitle3: "3.3 Acceptable Use",
    termsResponsibilitiesPara3:
      "You agree to use the Platform only for lawful purposes and in accordance with these Terms. Prohibited activities include:",
    termsResponsibilitiesProhibited1:
      "Violating any applicable laws or regulations",
    termsResponsibilitiesProhibited2:
      "Interfering with or disrupting the Platform's functionality",
    termsResponsibilitiesProhibited3:
      "Attempting to gain unauthorized access to our systems",
    termsResponsibilitiesProhibited4:
      "Using the Platform to send spam or unsolicited communications",
    termsResponsibilitiesProhibited5:
      "Reselling or redistributing the Platform without authorization",

    // Payment Terms
    termsPaymentTitle: "4. Payment Terms and Subscription",
    termsPaymentSubtitle1: "4.1 Subscription Plans",
    termsPaymentPara1:
      "Mawidi offers various subscription plans with different features and pricing tiers. Current pricing information is available on our website and subject to change with 30 days' notice to existing subscribers.",
    termsPaymentSubtitle2: "4.2 Billing and Payment",
    termsPaymentPara2:
      "Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are non-refundable except as required by applicable law or as explicitly stated in these Terms.",
    termsPaymentSubtitle3: "4.3 Currency and Taxes",
    termsPaymentPara3:
      "All fees are quoted in US Dollars (USD) or local GCC currencies as applicable. You are responsible for any applicable taxes, duties, or governmental charges.",
    termsPaymentSubtitle4: "4.4 Late Payment",
    termsPaymentPara4:
      "If payment is not received within 7 days of the due date, we reserve the right to suspend your access to the Platform until payment is received. Continued non-payment may result in account termination.",

    // Intellectual Property
    termsIPTitle: "5. Intellectual Property Rights",
    termsIPPara1:
      "The Platform, including all software, content, designs, trademarks, and documentation, is owned by Mawidi and protected by intellectual property laws. These Terms do not grant you any ownership rights to the Platform.",
    termsIPPara2:
      "We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform during your subscription period, subject to these Terms.",
    termsIPPara3:
      'You retain ownership of all data, content, and information you upload to the Platform ("Client Data"). By using the Platform, you grant us a limited license to process and store Client Data solely for the purpose of providing the Platform services.',

    // Privacy and Data Protection
    termsPrivacyTitle: "6. Privacy and Data Protection",
    termsPrivacyPara1:
      "We take data protection seriously and comply with applicable GCC data protection regulations. Our processing of your personal data and Client Data is governed by our Privacy Policy, which is incorporated into these Terms by reference.",
    termsPrivacyPara2:
      "For healthcare and medical clients, we implement additional security measures to ensure compliance with patient confidentiality requirements and applicable healthcare regulations.",
    termsPrivacyPara3:
      "You are responsible for ensuring that your use of the Platform and your processing of end-user data complies with all applicable privacy and data protection laws in your jurisdiction.",

    // Limitation of Liability
    termsLiabilityTitle: "7. Limitation of Liability and Disclaimers",
    termsLiabilitySubtitle1: "7.1 Service Availability",
    termsLiabilityPara1:
      'While we strive for 99.9% uptime, the Platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free operation.',
    termsLiabilitySubtitle2: "7.2 Limitation of Damages",
    termsLiabilityPara2:
      "To the maximum extent permitted by applicable law, Mawidi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.",
    termsLiabilitySubtitle3: "7.3 Maximum Liability",
    termsLiabilityPara3:
      "Our total liability to you for all claims arising from or related to the Platform shall not exceed the total amount paid by you to Mawidi during the 12 months preceding the claim.",
    termsLiabilitySubtitle4: "7.4 Third-Party Services",
    termsLiabilityPara4:
      "The Platform may integrate with third-party services (including WhatsApp, payment processors, and other tools). We are not responsible for the availability, functionality, or terms of these third-party services.",

    // Termination
    termsTerminationTitle: "8. Termination and Suspension",
    termsTerminationSubtitle1: "8.1 Termination by You",
    termsTerminationPara1:
      "You may terminate your subscription at any time through your account settings or by contacting our support team. Termination will be effective at the end of your current billing period.",
    termsTerminationSubtitle2: "8.2 Termination by Mawidi",
    termsTerminationPara2:
      "We may suspend or terminate your access to the Platform immediately if you breach these Terms, fail to pay fees, or engage in activities that harm our Platform or other users.",
    termsTerminationSubtitle3: "8.3 Effect of Termination",
    termsTerminationPara3:
      "Upon termination, your right to access the Platform will cease immediately. You will have 30 days to export your Client Data before it is permanently deleted from our systems. No refunds will be provided for unused subscription periods except as required by law.",

    // Governing Law
    termsGoverningLawTitle: "9. Governing Law and Dispute Resolution",
    termsGoverningLawPara1:
      "These Terms shall be governed by and construed in accordance with the laws of the State of Qatar, without regard to its conflict of law provisions.",
    termsGoverningLawPara2:
      "Any disputes arising from or related to these Terms or the Platform shall first be subject to good faith negotiations between the parties. If negotiations fail, disputes shall be resolved through binding arbitration in Doha, Qatar, in accordance with the Qatar International Court and Dispute Resolution Centre (QICDRC) rules.",
    termsGoverningLawPara3:
      "For clients located in other GCC countries, local consumer protection laws may also apply to the extent they provide additional protections.",

    // Modifications to Terms
    termsModificationsTitle: "10. Modifications to Terms",
    termsModificationsPara1:
      "We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through a prominent notice on the Platform at least 30 days before the changes take effect.",
    termsModificationsPara2:
      "Your continued use of the Platform after the effective date of modified Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must terminate your subscription.",

    // General Provisions
    termsGeneralTitle: "11. General Provisions",
    termsGeneralSubtitle1: "11.1 Entire Agreement",
    termsGeneralPara1:
      "These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Mawidi regarding the Platform.",
    termsGeneralSubtitle2: "11.2 Severability",
    termsGeneralPara2:
      "If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.",
    termsGeneralSubtitle3: "11.3 No Waiver",
    termsGeneralPara3:
      "Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.",
    termsGeneralSubtitle4: "11.4 Assignment",
    termsGeneralPara4:
      "You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations under these Terms without restriction.",

    // Contact Information
    termsContactTitle: "12. Contact Information",
    termsContactPara1:
      "If you have any questions about these Terms & Conditions, please contact us:",
    termsContactEmail: "Email: legal@mawidi.com",
    termsContactPhone: "Phone: +974-0000-0000 (Qatar)",
    termsContactAddress: "Address: Doha, Qatar",
    termsContactSupport: "For general support inquiries: hello@mawidi.com",

    // Careers Page
    careersHeroTitle: "Join the Mawidi Team",
    careersHeroLead: "Build the future of appointment management in the GCC",
    careersHeroDescription:
      "At Mawidi, we're revolutionizing how businesses manage appointments across the Gulf region. Join our passionate team and help shape the digital transformation of service delivery.",
    careersCtaButton: "View Open Positions",
    cultureTitle: "Our Culture",
    cultureSubtitle: "What makes Mawidi special",
    cultureInnovationTitle: "Innovation First",
    cultureInnovationDesc:
      "We encourage bold ideas and creative solutions to complex problems.",
    cultureCollaborationTitle: "Collaboration",
    cultureCollaborationDesc:
      "Work with talented people who value teamwork and knowledge sharing.",
    cultureGrowthTitle: "Continuous Growth",
    cultureGrowthDesc:
      "Invest in your development with learning opportunities and mentorship.",
    cultureImpactTitle: "Real Impact",
    cultureImpactDesc:
      "See your work directly improve how thousands of businesses operate.",
    careersBenefitsTitle: "Why Work With Us",
    careersBenefitsSubtitle: "Comprehensive benefits package",
    benefitsCompensationTitle: "Competitive Compensation",
    benefitsCompensationDesc: "Market-leading salary and equity opportunities.",
    benefitsFlexibleTitle: "Flexible Work",
    benefitsFlexibleDesc:
      "Remote-friendly with flexible hours and work-life balance.",
    benefitsHealthTitle: "Health & Wellness",
    benefitsHealthDesc: "Comprehensive health insurance and wellness programs.",
    benefitsLearningTitle: "Learning Budget",
    benefitsLearningDesc:
      "Annual budget for courses, conferences, and professional development.",
    benefitsTeamTitle: "Team Events",
    benefitsTeamDesc: "Regular team building activities and company retreats.",
    benefitsTechTitle: "Latest Technology",
    benefitsTechDesc: "Work with cutting-edge tools and modern tech stack.",
    openPositionsTitle: "Open Positions",
    openPositionsSubtitle: "Current opportunities",
    openPositionsNone:
      "No open positions at the moment. Check back soon or send us your resume for future opportunities.",
    openPositionsEmailLabel: "Send your resume to",
    processTitle: "Our Hiring Process",
    processSubtitle: "What to expect",
    processStep1Title: "1. Application",
    processStep1Desc:
      "Submit your application through our careers portal or email.",
    processStep2Title: "2. Initial Review",
    processStep2Desc:
      "Our team reviews your application within 3-5 business days.",
    processStep3Title: "3. Technical Interview",
    processStep3Desc:
      "Discuss your experience and solve real-world problems together.",
    processStep4Title: "4. Team Interview",
    processStep4Desc: "Meet the team and learn more about our culture.",
    processStep5Title: "5. Offer",
    processStep5Desc: "Receive your offer and join the Mawidi family!",
    careersCtaTitle: "Ready to Join Us?",
    careersCtaSubtitle: "Take the next step in your career",
    careersCtaDescription:
      "Don't see a role that fits? We're always looking for talented individuals. Send us your resume and tell us how you can contribute to Mawidi's mission.",
    careersCtaButton2: "Contact Us",
    ctaEmail: "careers@mawidi.app",

    // AI Voice Agents page translations
    aiVoiceAgentsTitle: "AI Voice Agents",
    aiVoiceAgentsSubtitle:
      "Intelligent voice assistants that answer calls, manage bookings, and handle customer queries 24/7—saving you time and money while never missing an opportunity",
    aiVoiceAgentsHeroTag: "Voice AI",
    benefit247Title: "Available 24/7",
    benefit247Desc:
      "Never miss a call again. Our AI voice agents work around the clock, handling customer inquiries and booking appointments even when your office is closed.",
    benefitCostTitle: "Reduce Costs by 70%+",
    benefitCostDesc:
      "Save on staffing costs while maintaining exceptional service quality. One AI agent handles the workload of multiple receptionists at a fraction of the cost.",
    benefitBookingTitle: "Smart Booking Management",
    benefitBookingDesc:
      "AI agents can create, view, modify, and cancel appointments seamlessly. They check availability in real-time and confirm bookings instantly.",
    benefitHandoffTitle: "Seamless Human Handoff",
    benefitHandoffDesc:
      "When the AI can't answer a complex query, it intelligently transfers the call to your team with full context of the conversation.",
    useCasesTitle: "What AI Voice Agents Can Do",
    useCasesSubtitle:
      "Powerful capabilities that transform your customer service",
    useCase1Title: "Answer Customer Queries",
    useCase1Desc:
      "Instantly respond to questions about services, pricing, location, working hours, and more—in Arabic or English.",
    useCase2Title: "Book Appointments",
    useCase2Desc:
      "Take complete appointment bookings over the phone, checking real-time availability and confirming instantly.",
    useCase3Title: "Modify Existing Bookings",
    useCase3Desc:
      "Reschedule or cancel appointments, update customer details, and send automatic confirmations.",
    useCase4Title: "Handle After-Hours Calls",
    useCase4Desc:
      "Capture every opportunity, even outside business hours. AI agents ensure you never lose a potential customer.",
    useCase5Title: "Collect Customer Information",
    useCase5Desc:
      "Gather necessary details like name, contact info, and service preferences during natural conversations.",
    useCase6Title: "Send Reminders & Follow-ups",
    useCase6Desc:
      "Proactively call customers with appointment reminders and follow-up after visits for feedback.",
    demoTitle: "Try Our AI Voice Agent",
    demoSubtitle:
      "Experience the technology yourself—have a conversation with our live demo agent",
    demoInstructions:
      "Click the button below to start a voice conversation. Try asking about services, booking an appointment, or any general query.",
    demoButton: "Start Voice Demo",
    demoNote:
      "The demo agent is trained on sample medical clinic data. Real agents are customized for your specific business.",
    voiceHowItWorksTitle: "How AI Voice Agents Work",
    voiceHowItWorksSubtitle: "Simple setup, powerful results",
    voiceHowItWorksStep1Title: "Easy Setup",
    voiceHowItWorksStep1Desc:
      "We configure your AI voice agent with your business information, services, and availability. Takes less than 24 hours.",
    voiceHowItWorksStep2Title: "Connect Phone Number",
    voiceHowItWorksStep2Desc:
      "Forward your business phone to the AI agent or get a new dedicated number. Works with existing phone systems.",
    voiceHowItWorksStep3Title: "Agent Handles Calls",
    voiceHowItWorksStep3Desc:
      "AI agent answers calls naturally, understands customer needs, and takes appropriate action—booking, answering questions, or transferring.",
    voiceHowItWorksStep4Title: "Monitor & Review",
    voiceHowItWorksStep4Desc:
      "Access full call transcripts, listen to recordings, and review performance metrics in your dashboard.",
    comparisonTitle: "AI Voice Agents vs Traditional Reception",
    comparisonSubtitle: "See why businesses are making the switch",
    comparisonAI: "AI Voice Agents",
    comparisonHuman: "Traditional Reception",
    comparison1AI: "Available 24/7/365",
    comparison1Human: "Limited to business hours",
    comparison2AI: "Handles unlimited calls simultaneously",
    comparison2Human: "One call at a time per staff",
    comparison3AI: "Never takes breaks or sick days",
    comparison3Human: "Vacation, breaks, sick leave",
    comparison4AI: "Consistent quality every time",
    comparison4Human: "Quality varies by mood/fatigue",
    comparison5AI: "70%+ cost reduction",
    comparison5Human: "Full salary + benefits",
    comparison6AI: "Instant training updates",
    comparison6Human: "Requires ongoing training",
    comparison7AI: "Perfect call transcripts & analytics",
    comparison7Human: "Manual note-taking",
    comparison8AI: "Natural Arabic & English",
    comparison8Human: "May require bilingual staff",
    voiceFeaturesTitle: "Advanced Capabilities",
    voiceFeaturesSubtitle: "Enterprise-grade voice AI for your business",
    voiceFeature1Title: "Natural Conversations",
    voiceFeature1Desc:
      "Advanced speech recognition and natural language understanding create human-like interactions.",
    voiceFeature2Title: "Context Awareness",
    voiceFeature2Desc:
      "Remembers conversation history and customer details for personalized service.",
    voiceFeature3Title: "Real-time Integration",
    voiceFeature3Desc:
      "Syncs instantly with your booking system, ensuring accurate availability and confirmations.",
    voiceFeature4Title: "Call Analytics",
    voiceFeature4Desc:
      "Detailed insights on call volume, conversion rates, common questions, and performance metrics.",
    voiceFeature5Title: "Custom Training",
    voiceFeature5Desc:
      "Train the agent on your specific services, protocols, and frequently asked questions.",
    voiceFeature6Title: "Compliance Ready",
    voiceFeature6Desc:
      "HIPAA-compliant conversations with full encryption and secure data handling for medical practices.",
    aiVoiceAgentsCTATitle: "Ready to Transform Your Customer Service?",
    aiVoiceAgentsCTADesc:
      "Join forward-thinking businesses using AI voice agents to deliver exceptional customer experiences while reducing costs",
    aiVoiceAgentsCTAButton1: "Book a Demo",
    aiVoiceAgentsCTAButton2: "Contact Sales",
    aiVoiceAgentsCTAButton3: "Start Free Trial",
    statsTitle: "Voice AI by the Numbers",
    stat1Value: "99.8%",
    stat1Label: "Call Answer Rate",
    stat2Value: "<30s",
    stat2Label: "Average Wait Time",
    stat3Value: "85%",
    stat3Label: "Reduction in No-shows",
    stat4Value: "70%+",
    stat4Label: "Cost Savings",
    trustTitle: "Enterprise Security & Compliance",
    trustSubtitle:
      "Your data and your customers' privacy are our top priorities",
    trustPoint1: "End-to-end encryption for all calls",
    trustPoint2: "HIPAA and GCC data privacy compliant",
    trustPoint3: "Secure cloud storage in GCC region",
    trustPoint4: "Regular security audits and updates",
  },
} as const;
